Ian Rojas
Ian Rojas at Toyota of Des Moines

Ian Rojas | Page 19

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.9
209 Reviews
4.9

209 Reviews

Write a Review

Dealership Experience

8 yrs, 10 mos

Languages Spoken

Spanish Spanish

209 Reviews of Ian Rojas

July 08, 2023

Dealership Rating
Employee Rating

Ian was very helpful and knowledgeable and was very straightforward with me about the truck I wanted to buy and my trade in! The whole process was quick and painless More

by joeywalling25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scheidler

Aug 21, 2023

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 09, 2022

Dealership Rating
Employee Rating

From the moment Ian Rohas helped us select our new 2022 Toyota Highlander to the people who showed us how all the bells and whistles worked to the service department for our first service job, we have been More

by sundancerealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Toyota of Des Moines responded

Thank you for the amazing review! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. We appreciate your business and hope you come back to see us again soon!

January 10, 2022

Dealership Rating
Employee Rating

Our first time to your dealership was impressive, as were your sale representative. Our sales consultant was Ian Rojas, all our business was conducted over the phone due to distance. He kept us well informe More

by Bruce
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, Bill Ahrens , Joe Green

Jan 11, 2022

Toyota of Des Moines responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2021

Dealership Rating
Employee Rating

Ian did a great job of making sure our issues where addressed with the detail cleaning and all our questions answered before purchasing our used vehicle. More

by Peacock7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Toyota of Des Moines responded

We are very happy to hear that Ian took great care of you! Our team's top goal is making sure our customers are comfortable during all points of interaction at our dealership. Congratulations on your new vehicle, and thank you for choosing Toyota of Des Moines for your purchase. Please let us know if there is anything else that we can do for you!

April 15, 2021

Dealership Rating
Employee Rating

Great Service and did not take all day, real friendly also, will buy again. ask for Ian, he will take care of you. second car I have bought from Toyota and Ian treated me great both times. Maybe negotiat More

by wbtb2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

Apr 16, 2021

Toyota of Des Moines responded

We always do our best to get our guests back on the road as quickly as possible while providing the best possible customer care. Thanks for taking the time to share your feedback with us so we know how we're doing! We appreciate your continued loyalty.

April 05, 2021

Dealership Rating
Employee Rating

Quick, helpful, respectful, everyone was easy to talk with and upfront about everything. They even worked hard to get a payment I could afford. Thankyou More

by Claricepint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan, Justin Vos

Apr 05, 2021

Toyota of Des Moines responded

It was our pleasure. Thank you for choosing Toyota of Des Moines, and we hope to work with you again in the future.

April 04, 2021

Dealership Rating
Employee Rating

We have bought many vehicles over the years and working with Ian Rojas and the Toyota dealership of Des Moines has been a wonderful experience!!! We are from northern Iowa and will definitely make th More

by Sueboehnke
Recommend Dealer
Yes
Apr 05, 2021

Toyota of Des Moines responded

That's wonderful to hear. Thank you for choosing and continuing to choose Rojas and Toyota of Des Moines. We are so glad to hear that all of you alls visits with us were satisfactory. It's always our pleasure. Congratulation on your most recent purchase with us. We hope you enjoy it, and please feel free to reach out to our offices for any future vehicle concerns or services.

October 22, 2020

Dealership Rating
Employee Rating

Ian was wonderful to work with and listened to meet all our needs. He was easy to contact and made the process smooth. Highly recommend and will use him again. More

by jenajo77
Recommend Dealer
Yes
Oct 23, 2020

Toyota of Des Moines responded

Thank you so much for the wonderful rating! We are delighted to hear that Ian helped in giving you such a great car buying experience with us. Thank you for your business and we hope to take care of any of your future car needs!

October 14, 2020

Dealership Rating
Employee Rating

My experience purchasing a car was quality service from start to finish. Everyone was friendly, responded quickly to initial questions, efficient on site visit and final purchase. More

by Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt , Brandon(final delivery and went over car features)-5 star

Oct 15, 2020

Toyota of Des Moines responded

That is really great feedback to hear! We are happy you had such a positive car buying experience with our team. Please let us know how we can continue to help you in the future and thanks for choosing Toyota of Des Moines!

July 16, 2020

Dealership Rating
Employee Rating

Best Experience to Purchase a Vehicle I worked with Ian Rojas starting at 8:30am and by the end of the day, I had the vehicle that I wanted at a price I could afford. He worked with the fi More

by klynno.ko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2020

Toyota of Des Moines responded

Thank you for the very kind words! Ian will be delighted to hear that he was a pleasure to work with. We are lucky to have him on our team. Thank you for your business and we hope to take care of any of your future car needs!

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