Dealership Experience
12 yrs, 4 mos
Industry Experience
12 yrs, 4 mos
Specialties & Trainings
Leasing
Product knowledge
Financing
Subprime
View more specialties & trainings107 Reviews
Write a Review107 Reviews of Ian Smith
November 30, 2016
Fantastic deal As a first time car buyer, I wasn't sure what I was getting myself into. Ciro and Brandon took excellent care of me, walking me through every step and As a first time car buyer, I wasn't sure what I was getting myself into. Ciro and Brandon took excellent care of me, walking me through every step and allowing me to weight my options throughout. I'm happy with my purchase, and look forward to continuing my business with Hagerstown Honda! More
Other Employees Tagged: Brandon Fisher, Ciro Schianodicola
November 26, 2016
Easy and Honest I shopped for my CR-V at four dealerships, and Hagerstown Honda was the most straightforward when it came to giving me an accurate, out-the-door price I shopped for my CR-V at four dealerships, and Hagerstown Honda was the most straightforward when it came to giving me an accurate, out-the-door price, all via email. Other dealers resisted giving me price information and, once they did, they couldn't beat Hagerstown's price. Ian was responsive and never pressured me to make a purchase before I was entirely ready (I take my time and do a LOT of research before buying a vehicle). Once I got there, Eric was patient while I picked a color, and a few hours later, I was home with my new vehicle. More
Other Employees Tagged: Eric Villaman
November 13, 2016
My car buying experience at Hagerstown Honda Buying my car at Hagerstown Honda was a blessing experience, the folks there were very friendly. The thing I noticed the most was the salesmen/saleswo Buying my car at Hagerstown Honda was a blessing experience, the folks there were very friendly. The thing I noticed the most was the salesmen/saleswomen were not pushy and trying to sale me just anything, they let me make my decisions with ease. The staff also explained everything in fine detail, the financial, which included; the loan, the warranties, and where my money was going. The staff also help me with operations of everything in the car, helped me set up my Bluetooth as well as taking his time just for me. The best part was, the staff made me feel important. More
Other Employees Tagged: Brett Swain , Blake Berens
October 23, 2016
Quick and Easy The salesperson Erik was very knowledgeable and kind. He took us for a thorough test drive that showed the abilities of the car on side roads and the The salesperson Erik was very knowledgeable and kind. He took us for a thorough test drive that showed the abilities of the car on side roads and the highway. Overall, best car buying experience I've had from start to finish. More
Other Employees Tagged: Erik
October 23, 2016
new car price was fair and in line with other Honda dealerships. sales force was helpful and knowledgeable about the CRV I was thinking of buying. Finance wa price was fair and in line with other Honda dealerships. sales force was helpful and knowledgeable about the CRV I was thinking of buying. Finance was easy (but to many forms) and I will get my car this week. More
October 12, 2016
Excellent "low-key" buying experience No fuss, no muss buying experience. We knew the vehicle we wanted to purchase and got an "out the door" online quote from Ian. It was the lowest quo No fuss, no muss buying experience. We knew the vehicle we wanted to purchase and got an "out the door" online quote from Ian. It was the lowest quote we received, so we decided to drive out to Hagerstown. When we arrived at the dealership we were introduced to Ian who then handed us off to Blake, our saleman. Blake proceeded to take us on a test drive and explained every feature of the car. When we sat down to purchase the car the final price matched to the penny the "out the door" price Ian had quoted us. We settled the paperwork while the car was detailed, had one more feature review with Blake, and drove the car home. This is how car buying should work. More
Other Employees Tagged: Blake Berens
October 03, 2016
Awesome experience in every way! Traveled 70 miles to Hagerstown Honda to purchase a new 2017 Civic Hatchback. The entire process was great and I drove home with one of the first Civ Traveled 70 miles to Hagerstown Honda to purchase a new 2017 Civic Hatchback. The entire process was great and I drove home with one of the first Civic Hatchbacks for 2017 at a great price. I cant say enough about the entire staff, especially their efforts in getting me into the exact model with the options and color I wanted at a price I can feel good about. They were patient, courteous and respectful of my wishes. It was truly a great buying experience and I am completely satisfied. More
Other Employees Tagged: Brett Swain, Darin Fazenbaker , Blake Berens, Bill Barnes - Owner
September 09, 2016
What a pleasurable experience! Ciro, Ian behind the scene, Brandon Finance guy, detail guys and all the other employees made my buying experience literally the best I've received! T Ciro, Ian behind the scene, Brandon Finance guy, detail guys and all the other employees made my buying experience literally the best I've received! Thank you for all your extending such a comfortable atmosphere. We will be back! Thank you, Susan More
Other Employees Tagged: Brandon Fisher, Ciro Schianodicola, Detail guys!
August 12, 2016
Great experience with a friendly staff I had a great experience at Hagerstown Honda. Everyone was very nice and helpful and made the process quick and easy. This is my fourth lease and I a I had a great experience at Hagerstown Honda. Everyone was very nice and helpful and made the process quick and easy. This is my fourth lease and I always come back because the guys there are great! More
Other Employees Tagged: Brandon Fisher, Ryan King
August 01, 2016
Great customer service! We received warm welcome from all staff. Easy in and out. Received great pricing. Highly recommend and will definitely go back again. I have shared my We received warm welcome from all staff. Easy in and out. Received great pricing. Highly recommend and will definitely go back again. I have shared my experience with my friends and family. More