Ian Smith | Page 8

Happy Customers! We were greeted by Rodney Faith with a friendly smile and handshake. He helped us in our choice of CR-V and listened, answered questions, explained t We were greeted by Rodney Faith with a friendly smile and handshake. He helped us in our choice of CR-V and listened, answered questions, explained the features, and worked to get us the right price. We're happy with our new CR-V. More

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Best dealership experience I've had Hagerstown Honda was able to provide me with a hard-to-find vehicle faster and at a better price than the other dealerships I worked with. They follow Hagerstown Honda was able to provide me with a hard-to-find vehicle faster and at a better price than the other dealerships I worked with. They followed through on the price and other promises communicated ahead of time. Jason didn't put any undue pressure on me during the sales process and he really listened to my concerns. He was highly knowledgable about the vehicle and took the time and effort to get me acquainted with some of its more esoteric features. My family and I are very happy with our new Pilot! More

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Good Experience Things went well. Lan Smith was very helpful on the computer before the visit to dealership and Rod Faith was very courteous and patient. I would Things went well. Lan Smith was very helpful on the computer before the visit to dealership and Rod Faith was very courteous and patient. I would recommend them. More

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A positive experience I had contact with Hagerstown Honda over the internet and was reluctant to even give out my email.... Ian Smith contacted me... by email and phone. I I had contact with Hagerstown Honda over the internet and was reluctant to even give out my email.... Ian Smith contacted me... by email and phone. I went in to look at the available cars in my range and level of technology acceptance! and I ended up buying my CRV. I will, and have already, recommended Jason Smith, who made it all happen. Thank you. Mary More

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Fantastic deal As a first time car buyer, I wasn't sure what I was getting myself into. Ciro and Brandon took excellent care of me, walking me through every step and As a first time car buyer, I wasn't sure what I was getting myself into. Ciro and Brandon took excellent care of me, walking me through every step and allowing me to weight my options throughout. I'm happy with my purchase, and look forward to continuing my business with Hagerstown Honda! More

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Easy and Honest I shopped for my CR-V at four dealerships, and Hagerstown Honda was the most straightforward when it came to giving me an accurate, out-the-door price I shopped for my CR-V at four dealerships, and Hagerstown Honda was the most straightforward when it came to giving me an accurate, out-the-door price, all via email. Other dealers resisted giving me price information and, once they did, they couldn't beat Hagerstown's price. Ian was responsive and never pressured me to make a purchase before I was entirely ready (I take my time and do a LOT of research before buying a vehicle). Once I got there, Eric was patient while I picked a color, and a few hours later, I was home with my new vehicle. More

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My car buying experience at Hagerstown Honda Buying my car at Hagerstown Honda was a blessing experience, the folks there were very friendly. The thing I noticed the most was the salesmen/saleswo Buying my car at Hagerstown Honda was a blessing experience, the folks there were very friendly. The thing I noticed the most was the salesmen/saleswomen were not pushy and trying to sale me just anything, they let me make my decisions with ease. The staff also explained everything in fine detail, the financial, which included; the loan, the warranties, and where my money was going. The staff also help me with operations of everything in the car, helped me set up my Bluetooth as well as taking his time just for me. The best part was, the staff made me feel important. More

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Quick and Easy The salesperson Erik was very knowledgeable and kind. He took us for a thorough test drive that showed the abilities of the car on side roads and the The salesperson Erik was very knowledgeable and kind. He took us for a thorough test drive that showed the abilities of the car on side roads and the highway. Overall, best car buying experience I've had from start to finish. More

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new car price was fair and in line with other Honda dealerships. sales force was helpful and knowledgeable about the CRV I was thinking of buying. Finance wa price was fair and in line with other Honda dealerships. sales force was helpful and knowledgeable about the CRV I was thinking of buying. Finance was easy (but to many forms) and I will get my car this week. More

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Excellent "low-key" buying experience No fuss, no muss buying experience. We knew the vehicle we wanted to purchase and got an "out the door" online quote from Ian. It was the lowest quo No fuss, no muss buying experience. We knew the vehicle we wanted to purchase and got an "out the door" online quote from Ian. It was the lowest quote we received, so we decided to drive out to Hagerstown. When we arrived at the dealership we were introduced to Ian who then handed us off to Blake, our saleman. Blake proceeded to take us on a test drive and explained every feature of the car. When we sat down to purchase the car the final price matched to the penny the "out the door" price Ian had quoted us. We settled the paperwork while the car was detailed, had one more feature review with Blake, and drove the car home. This is how car buying should work. More

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