Igor Zigic

I could not believe how friendly and easy the purchasing experience was. Mohammed went out of his way helping me test drive vehicles, texting and calling me during the pre-purchasing phase to answer any an experience was. Mohammed went out of his way helping me test drive vehicles, texting and calling me during the pre-purchasing phase to answer any and all questions, and working with Igor, also at Lexus of Arlington, to get the vehicle I was looking for, which was at a dealership out of state. Even the finance department was amazing--Chris was informative but not pushy, and the financing step took no time at all. The service department (Frank) was also super friendly and helpful. I would recommend this dealership to anyone. Thank you so much. More

Report | Print

OMG. WHere do I start this dealership should get closed down. Any good reviews they had there employees to write them. Please stay away from Chris in fina WHere do I start this dealership should get closed down. Any good reviews they had there employees to write them. Please stay away from Chris in finance dept. He is so Dam Lazy and a big liar. Each time you call finance dept no one nevers answer the phones. All mailbox full. I been waiting for my refund regarding me canceling my tire and wheel warranty. I signed papers back on May 14 now July 17 and still don't have my refund I contact Lexus Corp location. And now Chris responded to them and not the customer. Chris and all managers their should be fired. Please if you are praying people GOD will show please stay away from this car dealership. From sales rep. To service reps front door reception and finance dept Are all Liars. More

Report | Print

you are helpful thank you all for your help and may GOD BLESS YOU ALL BLESS YOU ALL More

Report | Print

Extraordinary, seamless and caring staff from the moment of the first phone call until the last question was answered. This deal was negotiated over the phone as it was an out of state purchase (500 miles o of the first phone call until the last question was answered. This deal was negotiated over the phone as it was an out of state purchase (500 miles one way) and your customer service made the trip worthwhile and enjoyable. Touring the facility highlighted some eye opening amenities consistent with a top tier dealership. Even after the sale Sebastian, Vlad and Chris Norton were were extremely responsive to follow up questions. Sebastian provided stellar service from the hotel thru the tutorial to the final wave goodbye. While driving the car back home, Vlad was quick to respond to a question and identified a positive solution within minutes. Igor the Manager was a delight to speak with and was quite proud to tout some of the dealerships successes. In summary, this experience exemplified teamwork and professionalism. Without question, future purchases will be with this dealership. More

Report | Print

Very pleasant experience. Everyone has been very helpful, working fast and efficiently, friendly environment. Thank you! Everyone has been very helpful, working fast and efficiently, friendly environment. Thank you! More

Report | Print

Good Dealership. Great service and Quality. Was there for 50,000 Miles Service. Was waiting only 3 hours. Good Cofee selection. Only one bad things- cost to much. Ha Great service and Quality. Was there for 50,000 Miles Service. Was waiting only 3 hours. Good Cofee selection. Only one bad things- cost to much. Have to spend about $ 600.00 for oil change, come front brach change and a lot of checking: my breaks, new tires and othe things. Would recomend this dealership for the retaries with good pension and investments. More

Report | Print

I would say this was by far the worst experience I ever had dealing with a car dealership when purchasing of a vehicle. had dealing with a car dealership when purchasing of a vehicle. More

Report | Print

My salesman Frank Benson and Igor the GSM were great to work with. A+ service from these 2 gentlemen! work with. A+ service from these 2 gentlemen! More

Report | Print

We live in Colorado and this dealership was happy to work with us even though we were out of state. The process was smooth and we love our new Lexus. with us even though we were out of state. The process was smooth and we love our new Lexus. More

Report | Print

I purchased the ninth car from Lexus of Arlington. They were helpful, pleasant, customer oriented. They were helpful, pleasant, customer oriented. More

Report | Print