Ike Borges | Page 6

The customer is first Ike made sure we knew our options and was gracious in answering questions and working out the details of our purchase and trade. Russ and Eric also m Ike made sure we knew our options and was gracious in answering questions and working out the details of our purchase and trade. Russ and Eric also made us feel the CUSTOMER IS FIRST! Thanks to all especially captain IKE!. Lawson and Debbie Hembree More

Report | Print

Great Dealership Went in looking for new vehicle that would transport my drums. Ike let us take a test drive and see if the drums would fit, They did fit, went bac Went in looking for new vehicle that would transport my drums. Ike let us take a test drive and see if the drums would fit, They did fit, went back to dealership and ended up with a more optioned vehicle than we originally test drove. Ike was great handling our questions, looking multiple times at all the vehicles on the lot. Highly recommend More

Report | Print

Outstanding Service Department! I can say ORR is probably the best dealership service that I have had the pleasure to visit. It’s a long drive for me but worth it! the best dealership service that I have had the pleasure to visit. It’s a long drive for me but worth it! More

Report | Print

Once again, Orr delivered a superior buying experience. I have purchased six, yes six vehicles from Ike Borges at Orr Chevrolet. Ike is truly one of a kind. I had decided after my 3rd purchase from Ike that I have purchased six, yes six vehicles from Ike Borges at Orr Chevrolet. Ike is truly one of a kind. I had decided after my 3rd purchase from Ike that I would only deal with him in the future, now 3 vehicles later and he still keeps improving on the experience. More

Report | Print

Such a smooth transaction Nothing but the best service from Ike. We can always depend on him. We have bought several cars from him and are always pleased with both Ike and the Nothing but the best service from Ike. We can always depend on him. We have bought several cars from him and are always pleased with both Ike and the vehicle. More

Report | Print

Great Ike Borges went above and beyond to help us get a new Cadillac and was very patient and understanding with everything we wanted. We will be back to se Ike Borges went above and beyond to help us get a new Cadillac and was very patient and understanding with everything we wanted. We will be back to see Ike again. More

Report | Print

Dedicated and Friendly The team was very friendly and helpful with all questions that we asked. They stayed past closing time to work out our deal. Very dedicated in their The team was very friendly and helpful with all questions that we asked. They stayed past closing time to work out our deal. Very dedicated in their efforts. More

Report | Print

Great Sevice ! Ike was very helpful willing to work with me to get the deal and I got the Vehicle I wanted. His team work well to get this accomplish. Ike was very helpful willing to work with me to get the deal and I got the Vehicle I wanted. His team work well to get this accomplish. More

Report | Print

Routine service for oil chg etc. I hv NO COMPLAINTS regarding customer care in service dept or sales. I do however hv an issue with employees who do the actual labor in service. I rec I hv NO COMPLAINTS regarding customer care in service dept or sales. I do however hv an issue with employees who do the actual labor in service. I recently switched over from Cadillac side to Chevrolet when I traded my Cadillac in for a Camaro. On my first visit I brought in for a repair and they began to repair the wrong side which then made that particular piece defective. Joe took care of everything and very apologetic also provided a loaner vehicle when I had to bring back second time where they kept for 3 days. On my second visit which was this past Tues for simple routine service I noticed there was windshield solution spilled all down in front of windshield and splattered on my vehicle. I noticed this because I had just detailed my vehicle the night before. There are now what looks to be chipped pieces on my windshield from the solution obviously being to strong. I only know this because it was done to one of my previous vehicles several yrs ago when an Oil & Lube shop we’re very sloppy and did the same except it ran down the side of my vehicle which almost ate thru the paint! Whether it’s a $10,000 vehicle or &80,000 vehicle they really need to pay attention and not try to hurry and be more cautious of customers vehicles. I never had an issue of any type on Cadillac side for the 5 yrs I used them regularly. I know accidents happen as well and I’m not one to complain but after 2 incidents on both first time visits I feel this should be brought to someone’s attention. As I said before Your team of customer care ppl JOE, SHANE your salesman IKE & ROCHATD who did our financials are all EXCEPTIONAL employees and are the reason we plan on purchasing again in the future. More

Report | Print

Traded my Caddi in for a Camaro Hv purchased my last 2 vehicles from ORR! Ike was my salesperson on previous purchase and also my new purchase. Ike always goes above and beyond to ma Hv purchased my last 2 vehicles from ORR! Ike was my salesperson on previous purchase and also my new purchase. Ike always goes above and beyond to make sure you are completely satisfied in every aspect! Richard who did all the paperwork was just as awesome!! I can honestly say I hv never been treated poorly in any way from sales or service! And as we all know you can’t say that about many places these days! More

Report | Print