Richey Barnes

Thank you so much for giving my mom and I a good experience. Kaylè is sweet and helpful. We also had help from Richard. We’ve been getting our suv serviced for years at that location. We always appr experience. Kaylè is sweet and helpful. We also had help from Richard. We’ve been getting our suv serviced for years at that location. We always appreciate your hard work, and communication with our vehicle. More

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I purchased my 2021 A35 AMG Mercedes from this dealership and rely on them for all my service needs. The process is always very smooth and a loaner or Uber ride is provided so you don’t have to wait around a and rely on them for all my service needs. The process is always very smooth and a loaner or Uber ride is provided so you don’t have to wait around at the dealership. Fast and reliable service and complimentary wash/vacuum upon completion. Highly recommended if your Mercedes needs service. More

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Very professional as well as personable. Service was excellent. I would use this dealership again recommend their service to anyone Service was excellent. I would use this dealership again recommend their service to anyone More

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They didn’t honour their quote they emailed me they said they didn’t put the price for tires but they put price for reseal this is the first time I feel like I am getting scammed.The manager tried to take c they didn’t put the price for tires but they put price for reseal this is the first time I feel like I am getting scammed.The manager tried to take care of me and he gave me 15% off but when I told prices that they send me in the email emopoyees were laughing telling me that its not the price its so cheap for tires.I was just telling the email quote More

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It was a pleasure to work with Richey. I can come in on Monday for my service appointment. The service person assigned to me stated that I needed to replace a tire because of the some read I can come in on Monday for my service appointment. The service person assigned to me stated that I needed to replace a tire because of the some reading she noticed when I came in. Instead of understanding the real issue or confirming, she stated that I had to change my tire. At that moment, I asked for Richey, as I had worked with them before. Richey put me at ease and agreed to investigate the issue while my car was serviced. He constantly updated me on my status and eventually called at the end of the service appointment to say there was no issue with the tire. What is the difference in service between 2 different service advisors/managers? Hence, I decided to give five stars to Richey and 3 to the dealer. Please hire more folks like Richey. More

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Very attentive and professional, good customer service! Service technician very knowledgeable and explained options and showed concern Service technician very knowledgeable and explained options and showed concern More

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Everything has been good except that arrangement of loaner has to be fixed. I had to reschedule couple of times as they were short of loaner vehicles loaner has to be fixed. I had to reschedule couple of times as they were short of loaner vehicles More

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This is a great place to service your Benz vehicle. Great customer service and the service is done on time Great customer service and the service is done on time More

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Very good customer service that will take good care of the cars!! very good cars! the cars!! very good cars! More

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Good service and fast turn around. Saved $150 on tires. Having an Uber back and forth helped make it easy. Saved $150 on tires. Having an Uber back and forth helped make it easy. More

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