Irma Jace
Irma Jace at Dana Ford Lincoln

Irma Jace | Page 21

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

Contact Me
4.6
213 Reviews

Languages Spoken

Albanian Albanian

4.6

213 Reviews

Write a Review

213 Reviews of Irma Jace

April 28, 2023

Dealership Rating
Employee Rating

Ford service has made big improvements within the past few years. Very good experience this time around. They quickly diagnosed and resolved my issues in a timely manner. Thank you Joe and Mike! More

by Tagliaferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera , Neil Barrow, Eric Iwulski, Arianna Keegan, John Lomando, Tech Mike

May 01, 2023

Dana Ford Lincoln responded

We're happy to hear that our Ford service has met your expectations, Tagliaferro! Joe and Mike take pride in providing efficient and effective service and we're glad they succeeded! Thanks for taking the time to share your experience with us here at Dana Ford!

May 01, 2023

Tagliaferro responded

Keep up the good work! I hope to continuously see Dana Ford improve!

April 28, 2023

Dealership Rating
Employee Rating

Over all it was a good experience with Dana. Even when the service department was very helpful. More

by parliament16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera , Nicholas Colangelo

May 01, 2023

Dana Ford Lincoln responded

Thank you for reviewing your experience! We hope you won't hesitate to reach out if our Dana Ford team can be of service again in the future!

April 27, 2023

Dealership Rating
Employee Rating

I came in for a oil change, they noticed a oil leak. The team came up with a plan offerd it to me, gave me a rental fixed the problem and i have my vehical back running great. My gas last longer, still More

by popeye9114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera , Neil Barrow, Eric Iwulski, Arianna Keegan, John Lomando

Apr 28, 2023

Dana Ford Lincoln responded

We're glad our team could take care of your oil leak and get your vehicle running great again! We appreciate your loyalty and look forward to continuing to serve you in the future! Thank you! - Dana Ford

April 12, 2023

Dealership Rating
Employee Rating

I had one of the best experience at this dealer, Dana Ford with your salesman Ralph Sibbio Jr he was very professional, and always an easy to get into my new vehicle. Thank you very much for everything. More

by MIRANDAHECTOR1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra , Danielle Barbaria

Apr 14, 2023

Dana Ford Lincoln responded

Thank you for sharing your positive experience with our team here at Dana Ford! We're thrilled to hear that Ralph provided you with top-notch service and we hope you enjoy your new vehicle!

April 07, 2023

Dealership Rating
Employee Rating

Being lied to by not only my service advisor but also the service manager, they way they speak to you if you get contacted at all is belittling. Also having my car there for 2 weeks before having to have man More

by nmstiles1
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan , Neil Barrow

Apr 13, 2023

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review. I'm sorry to hear that your experience was less than satisfactory and will make sure this feedback gets discussed with our team. Please don't hesitate to reach out directly if you'd like to discuss the situation in greater detail. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

April 07, 2023

Dealership Rating
Employee Rating

Dana staff is very professional. Super happy that Dana provided a loaner car. The loaner department was super helpful.. More

by orlando.sherer
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Barrow

Apr 07, 2023

Dana Ford Lincoln responded

Hi Orlando, We're so happy to hear that Dana Ford made this a five-star experience for you! We look forward to your next service visit! Thank you! - Dana Ford

April 06, 2023

Dealership Rating
Employee Rating

Neil and team made my experience so easy and simple. No stress and quick and efficient service. Love them! Thank you! More

by rabiamalik28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Barrow, Kenton and Bryan

Apr 07, 2023

Dana Ford Lincoln responded

Neil and the team are grateful to have you as a loyal Dana Ford customer! We look forward to seeing you again for your next appointment! Thank you!

April 05, 2023

Dealership Rating
Employee Rating

Everything was handled in a professional matte, I only spent 4 hours there making a deal More

by ridley42000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Dana Ford Lincoln responded

We appreciate you leaving us your great review! We hope you enjoy your vehicle and look forward to seeing you in the future! Thank you! - Dana Ford

April 03, 2023

Dealership Rating
Employee Rating

every thing good. service very good. Thankyou very much. I will let introduce to my friends and family. More

by q316358305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Joseph Castera , Jeremy Almoguera, Neil Barrow, Eric Iwulski, Arianna Keegan, John Lomando

Apr 04, 2023

Dana Ford Lincoln responded

We're honored to receive your support! Take care and we'll see you next time here at Dana Ford!

March 31, 2023

Dealership Rating
Employee Rating

I bought a pre-owned car from Dana and drove it 1400 miles straight to Texas! The car rode perfect and saved me so much money on gas! More

by loudegrazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Joseph Castera , Jeremy Almoguera, Neil Barrow, Eric Iwulski, Arianna Keegan, John Lomando

Apr 03, 2023

Dana Ford Lincoln responded

It's wonderful to know that the car has served you well so far! We look forward to assisting you again in the future! Thank you! - Dana Ford

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