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Irv Smith

Overview Reviews (133)

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Irv Smith

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Irv Smith | Page 3

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8

133 Reviews

Overview Reviews (133)

Dealership Experience

20 yrs, 4 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

Lexus Master Certified

Truecar Certifired

4.8

133 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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133 Reviews of Irv Smith

July 05, 2023

Dealership Rating

Employee Rating

Knowledgable courtesy no hassles or games. Staff are professional and prompt with time and appointments Staff are professional and prompt with time and appointments More

by qualitysuppse27

Verified Customer

Service Price Transparency

Workmanship

Recommend Dealer

Yes

Helpful 0

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Jul 05, 2023 -

Lexus of Pembroke Pines responded

Thank you for the great review! We're glad to hear that our staff at Lexus of Pembroke Pines provided you with knowledgeable and courteous service. We appreciate your support!

June 18, 2023

Dealership Rating

Employee Rating

Mr I. Smith is one of the nicest most attentive people I have ever met. Smith is one of the nicest most attentive people I have ever met. More

by SEALTHEDEALHOMEINSPECTIONS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 19, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate the kind feedback about the Lexus of Pembroke Pines team and hope to see you back again down the road. Safe travels!

June 16, 2023

Dealership Rating

Employee Rating

Please have Mr. Zinn call me so I can make him aware of the service I received. I have several names and circumstances I want to let him know about. I am the adminis Zinn call me so I can make him aware of the service I received. I have several names and circumstances I want to let him know about. I am the administrator for a Medical Diagnostic Company and I would want to hear about poor service so I can fix it, rather than have not heard and lose business. the choice is his. More

by B_MARKS80

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Liz Vargas, Jorge Leon

Helpful 0

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Jun 19, 2023 -

Lexus of Pembroke Pines responded

I apologize for any dissatisfaction you experienced with the service you received. A 1-star rating doesn't meet the high standard to which we hold ourselves, and I would like to see how I can help here. Please reach out to me when you have a moment so that we can start working toward a solution together. Thanks, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 10, 2023

Dealership Rating

Employee Rating

Ivr is an incredible asset to the organization. I feel like a true VIP thanks to his personalized attention. I feel like a true VIP thanks to his personalized attention. More

by Leny B

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 12, 2023 -

Lexus of Pembroke Pines responded

Leny, thank you for the review and for shouting out Irv! We hope to see you back again at Lexus of Pembroke Pines!

May 21, 2023

Dealership Rating

Irv is always very attentive and helpful with our vehicle purchases. It is always a pleasure working with him purchases. It is always a pleasure working with him More

by JOHANADLR

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Marsala

Helpful 0

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May 23, 2023 -

Lexus of Pembroke Pines responded

Irv and the team at Lexus of Pembroke Pines are always happy to help! Thanks for choosing us above the rest for your vehicle purchases. See you down the road!

May 23, 2023 -

Lexus of Pembroke Pines responded

Irv and the team at Lexus of Pembroke Pines are always happy to help! Thanks for choosing us above the rest for your vehicle purchases. See you down the road!

April 22, 2023

Dealership Rating

Employee Rating

Everyone at the dealership was excellent from start to finish. Knowledgeable and helpful through the whole process. finish. Knowledgeable and helpful through the whole process. More

by CHEYENNE.IMANI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 1

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Apr 24, 2023 -

Lexus of Pembroke Pines responded

Thank you so much for this kind review of Lexus of Pembroke Pines! Have a lovely day!

April 18, 2023

Dealership Rating

Employee Rating

From start to finish everyone plays as a team and work in the best interest of the client. the best interest of the client. More

by CHEYENNE.IMANI

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Apr 18, 2023 -

Lexus of Pembroke Pines responded

We are so happy that our Lexus of Pembroke Pines team earned your five stars. Thanks so much for the support, Cheyenne.

March 12, 2023

Dealership Rating

Employee Rating

Irv Smith is the best to work with when it comes to making any purchases from lexus making any purchases from lexus More

by MIGHTYQUINN247

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Mar 13, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Irv and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

March 02, 2023

Dealership Rating

Employee Rating

My recent transaction with Irv and this dealership was for a 5th consecutive lease vehicle. Each time it has been hassle free and a great experience. for a 5th consecutive lease vehicle. Each time it has been hassle free and a great experience. More

by ph1gator

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Mar 03, 2023 -

Lexus of Pembroke Pines responded

Congratulations on your new car! It is great to see that Irv is providing you with experiences that keep you coming back to Lexus of Pembroke Pines!

February 26, 2023

Dealership Rating

Employee Rating

Irv Smith was great as always discussing my end of lease options and providing motivation. Art Armani and everyone else we encountered at the dealership could not have been nicer. A pleasure dealing with ev options and providing motivation. Art Armani and everyone else we encountered at the dealership could not have been nicer. A pleasure dealing with everyone there. More

by ph1gator

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 1

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Feb 27, 2023 -

Lexus of Pembroke Pines responded

It's great to hear that Irv and Art took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. We hope to assist you again in the future and wish you safe travels ahead!

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