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Isaac Hidder
Isaac Hidder at Bob Rohrman Schaumburg Kia

Isaac Hidder | Page 12

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

not yet
rated
261 Reviews
not yet
rated

261 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Industry Experience

8 yrs

261 Reviews of Isaac Hidder

July 22, 2022

Dealership Rating
Employee Rating

Everyone was friendly and helpful. The Location it self is easy to find. As for the service team, everyone was experienced and related to the customer needs and very Communicable ! More

by PRECIOUSTYA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

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Jul 22, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! Hearing that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team made our day. Safe travels, and we hope to see you back!

July 21, 2022

Dealership Rating
Employee Rating

Friendly customer service guys, were able to arrange a shuttle for me to go have lunch! Oil change took a bit longer than expected but that's ok, great job regardless, good wash too! More

by switch382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

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Jul 21, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you enjoyed your experience working with the Bob Rohrman Schaumburg Kia team. We appreciate your patience during your visit and hope to earn your business again down the road. Safe travels!

July 19, 2022

Dealership Rating
Employee Rating

Service was great and faster than estimated time given. They were helpful and informative, given the questions I had. More

by Flip360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 19, 2022

Bob Rohrman Schaumburg Kia responded

We're glad you had the timely and efficient service experience we want for every client! From the whole Bob Rohrman Schaumburg Kia team, thank you for your business and excellent review!

July 18, 2022

Dealership Rating
Employee Rating

Isaac is very nice and helpful every time we come in and let's us now what needs to be done right away or what can wait. More

by PHOFFMAN91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 18, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.

July 14, 2022

Dealership Rating
Employee Rating

The service is always excellent. The crew is friendly and helpful. All of the work is great. More

by JCLPERCUSSION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

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Jul 14, 2022

Bob Rohrman Schaumburg Kia responded

Delivering consistently excellent service is what we strive for at Bob Rohrman Schaumburg Kia! Thank you for the 5-stars, and have a lovely day.

July 09, 2022

Dealership Rating
Employee Rating

Very friendly, very helpful and they explained everything in detail. They told me what i needed. More

by Yoly4645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 11, 2022

Bob Rohrman Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

July 05, 2022

Dealership Rating
Employee Rating

Clean, quick, professional, honest and always thorough! I will never chose another location or professionals to trust my vehicle with. More

by BNHAUGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles, Bobby! Always thoroughly goes over my vehicle and anything that needs to be worked on in a manner that I can understand, which I greatly appreciate.

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Jul 05, 2022

Bob Rohrman Schaumburg Kia responded

It's great to hear that Bobby was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!

July 04, 2022

Dealership Rating
Employee Rating

The service attendant was very courteous, and the waiting area was decent. However, the oil change appointment was made two months in advance, yet I still waited 2 hours. I was advised that a tire rotation More

by J.VETTER
Recommend Dealer
No
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Jul 08, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jul 05, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 03, 2022

Dealership Rating
Employee Rating

THE BEST IN SALES & SERVICE. THEY WORKED HARD TO LOCATE THE CAR WITH THE OPTIONS WE WANTED. EXCELLENT SERVICE BEYOUNED EXPECTATION'S More

by PTIHINEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

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Jul 05, 2022

Bob Rohrman Schaumburg Kia responded

We appreciate your business and our team looks forward to serving you again soon!

July 01, 2022

Dealership Rating
Employee Rating

They were very helpful with my service needs, and helped me to figure out something about my new car. More

by ZIMMLISA74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

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Jul 01, 2022

Bob Rohrman Schaumburg Kia responded

It was our pleasure. Thanks for stopping in and we hope to see you at Bob Rohrman Schaumburg Kia again next time!

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