Isaac Hidder
Isaac Hidder at Bob Rohrman Schaumburg Kia

Isaac Hidder | Page 11

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

not yet
rated
260 Reviews
not yet
rated

260 Reviews

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Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 3 mos

260 Reviews of Isaac Hidder

August 15, 2022

Dealership Rating
Employee Rating

I can tell you that the service department at Bob Rohrman Schaumburg dealer is managed awesome compared to other Kia Dealerships. Main reason why is Filippo Principato the service manager real knows what it More

by fioreton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato , Isaac Basurto

Aug 15, 2022

Bob Rohrman Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fil and our team met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

August 14, 2022

Dealership Rating
Employee Rating

The service department at Kia is the best experience. So friendly you almost want to ask out for lunch.They are informative about telling you everything they serviced.And up coming service that is due.All More

by MKENDERS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Aug 15, 2022

Bob Rohrman Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2022

Dealership Rating
Employee Rating

The service provided by service staff is always outstanding. Isaac Hinder our service rep is very knowledgeable, and goes above and beyond to explain the vehicle’s problem, and provides the best ad More

by SMARK35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2022

Bob Rohrman Schaumburg Kia responded

We couldn't ask for a better review! It's fantastic to see that Isaac and the rest of the team have consistently delivered informative professionalism. Thanks for being a loyal Bob Rohrman Schaumburg Kia customer. Until next time!

August 10, 2022

Dealership Rating
Employee Rating

Pleased with the speed at which repairs were accomplished, as well as the courtesy drive & pickup to Woodfield while my car was being serviced. More

by Pasogal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John in parts.

Aug 10, 2022

Bob Rohrman Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!

August 03, 2022

Dealership Rating
Employee Rating

I had an appt. for 7500 mile check. Isaac H. was very professional and personable through out the entire process. Could not have had any better experience. A+ ser More

by D2CLAXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Isaac here at Bob Rohrman Schaumburg Kia.

August 02, 2022

Dealership Rating
Employee Rating

The process was quick and easy. The person who helped with my car was very friendly and professional. More

by HSPRING25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

Aug 02, 2022

Bob Rohrman Schaumburg Kia responded

We love hearing such great feedback about the Bob Rohrman Schaumburg Kia team. Thanks so much for stopping in!

July 29, 2022

Dealership Rating
Employee Rating

The customer service was excellent! The manager was very professional. Also, the car service was prompt! Thank you! More

by MOKA4U2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Medina

Aug 01, 2022

Bob Rohrman Schaumburg Kia responded

We're delighted our team provided timely, quality service that shaped a positive experience. Thanks for choosing Bob Rohrman Schaumburg Kia!

July 27, 2022

Dealership Rating
Employee Rating

Every time we go for service or our vehicals everyone is always nice to us and helpful More

by PHOFFMAN91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

July 26, 2022

Dealership Rating
Employee Rating

Needed a tire fixed, they took me in right away, however, when picking up my car, everything in the settings was moved around, moody shoes/dirty water drips left in the car, when I KNOW it was not taken in t More

by MAGGIETIRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

Jul 27, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy that we could help however regret that your vehicle was not returned in the manner in which it was received. If you would like to further discuss your concerns, feel free to contact us at your convenience.

July 22, 2022

Dealership Rating
Employee Rating

Everyone was friendly and helpful. The Location it self is easy to find. As for the service team, everyone was experienced and related to the customer needs and very Communicable ! More

by PRECIOUSTYA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Basurto, MarK Robles

Jul 22, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! Hearing that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team made our day. Safe travels, and we hope to see you back!

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