Isaac Hidder | Page 17
Service Advisor
Bob Rohrman Schaumburg Kia
1100 E Golf Rd
Schaumburg, IL 60173
261 Reviews
Write a ReviewDealership Experience
4 yrs, 8 mos
Industry Experience
8 yrs, 1 mo
261 Reviews of Isaac Hidder
April 02, 2022
I called to make an appointment for an oil change and was told that I did not need one. When I brought the car in, I was not able to get the service because I did not have an appointment. Who do they have an told that I did not need one. When I brought the car in, I was not able to get the service because I did not have an appointment. Who do they have answering the phones if they cannot get this straight? More
March 31, 2022
Very good experience at this dealership from the time I bought my car till this repair. They treated me like a valuable customer. Can’t imagine going anywhere else for service to my car. Thanks guys. bought my car till this repair. They treated me like a valuable customer. Can’t imagine going anywhere else for service to my car. Thanks guys. More
March 31, 2022
Very professional and courteous. They explained the work that was to be completed and how long it would take. One of the best service departments I have ever been to. They explained the work that was to be completed and how long it would take. One of the best service departments I have ever been to. More
Other Employees Tagged: MarK Robles
March 30, 2022
Went for a software update. Made appointment. Took about 1 1/2 hours. Half way home glove box came open. Cover to cabinet filter off and filter missing. Went back to dealership. Made appointment. Took about 1 1/2 hours. Half way home glove box came open. Cover to cabinet filter off and filter missing. Went back to dealership. They replaced all within minutes. It was the mechanics fault not the service advisor. More
March 30, 2022
Prompt courteous service. Clean facility and waiting area was good with hot coffee. Staff was good at explaining next steps along the way. Clean facility and waiting area was good with hot coffee. Staff was good at explaining next steps along the way. More
Other Employees Tagged: MarK Robles
March 30, 2022
Friendly, helpful & efficient. Other Kia dealers couldn’t get me in for a month, I was able to get a next day appointment and they got the repair done while I waited. Other Kia dealers couldn’t get me in for a month, I was able to get a next day appointment and they got the repair done while I waited. More
Other Employees Tagged: MarK Robles, I forget his name but he was at the front desk, so helpful & kind
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