He was so nice to me and he checked and made sure my car
pass everything and that was a blessing to me
pass everything and that was a blessing to me
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by VICKYGHOLSTON
Verified Customer
Verified Customer
Apr 01, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for choosing Bob Rohrman Schaumburg Kia, Vicky, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Very good experience at this dealership from the time I
bought my car till this repair. They treated me like a valuable customer. Can’t imagine going anywhere else for service to my car. Thanks guys.
bought my car till this repair. They treated me like a valuable customer. Can’t imagine going anywhere else for service to my car. Thanks guys.
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by Jtkipka
Verified Customer
Verified Customer
Apr 01, 2022 -
Bob Rohrman Schaumburg Kia responded
Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!
Very professional and courteous.
They explained the work that was to be completed and how long it would take. One of the best service departments I have ever been to.
They explained the work that was to be completed and how long it would take. One of the best service departments I have ever been to.
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by jtsevis
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Mar 31, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!
The Service Dept is always helpful, easy to schedule
online and friendly once you get there.
online and friendly once you get there.
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by choytt81
Verified Customer
Verified Customer
Mar 31, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for your confidence in our service team! We are happy to have you as a Bob Rohrman Schaumburg Kia customer and we hope to welcome you back again down the road. Drive safely!
Isaac was very helpful with our recent service visit.
He explained the entire process and answered all of our questions.
He explained the entire process and answered all of our questions.
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by msalah
Verified Customer
Verified Customer
Mar 31, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for the great review! We are so glad to hear that you had such a successful experience working with Isaac and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!
Went for a software update.
Made appointment. Took about 1 1/2 hours. Half way home glove box came open. Cover to cabinet filter off and filter missing. Went back to dealership.
Made appointment. Took about 1 1/2 hours. Half way home glove box came open. Cover to cabinet filter off and filter missing. Went back to dealership. They replaced all within minutes. It was the mechanics fault not the service advisor.
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by S.M.KOBLER
Verified Customer
Verified Customer
Apr 01, 2022 -
Bob Rohrman Schaumburg Kia responded
Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!
Prompt courteous service.
Clean facility and waiting area was good with hot coffee. Staff was good at explaining next steps along the way.
Clean facility and waiting area was good with hot coffee. Staff was good at explaining next steps along the way.
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by Max
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Mar 31, 2022 -
Bob Rohrman Schaumburg Kia responded
Max, thank you for the great review! We are so glad to hear that you are confident in the Bob Rohrman Schaumburg Kia team to get the job done. Drive safely, and we hope to see you back again down the road!
Cost of a oil change here was way to pricey, I pay $47.
00 for the last two years at another dealership.
00 for the last two years at another dealership.
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by ROBERTHOWE3866
Verified Customer
Verified Customer
Friendly, helpful & efficient.
Other Kia dealers couldn’t get me in for a month, I was able to get a next day appointment and they got the repair done while I waited.
Other Kia dealers couldn’t get me in for a month, I was able to get a next day appointment and they got the repair done while I waited.
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by nicole8
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles, I forget his name but he was at the front desk, so helpful & kind
Mar 31, 2022 -
Bob Rohrman Schaumburg Kia responded
Friendly, efficient, and helpful are three words we love to see, Nicole! We're glad we could accommodate your needs and schedule, and we'll be here if you need us down the road! Drive safe! - the Bob Rohrman Schaumburg Kia team
Very kind and well versed in KIA.
They handled me excellent and well respected as a women. Thanks Schaumburg KIA.
They handled me excellent and well respected as a women. Thanks Schaumburg KIA.
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by 81YOUNG
Verified Customer
Verified Customer
Mar 29, 2022 -
Bob Rohrman Schaumburg Kia responded
Thank you for trusting the Bob Rohrman Schaumburg Kia team! We appreciate your kind words and are glad that you felt respected.