Isaac Hidder
Isaac Hidder at Bob Rohrman Schaumburg Kia

Isaac Hidder | Page 16

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

not yet
rated
261 Reviews
not yet
rated

261 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Industry Experience

8 yrs, 1 mo

261 Reviews of Isaac Hidder

April 08, 2022

Dealership Rating
Employee Rating

The service was ok but take to much time to do oil change 2hrs waiting More

by forever102003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

April 08, 2022

Dealership Rating
Employee Rating

People Very humble and professional, Issac explained everything very well about the problem with my car because in the Elgin dealer they never wanted to help us, they would only ignore us. More

by MAGDALENALAGUNAS0714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Apr 08, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the great review. We appreciate your trust in the Bob Rohrman Schaumburg Kia crew to ensure that your vehicle was well taken care of. We appreciate the kind words, and we'll see you again next time!

April 07, 2022

Dealership Rating
Employee Rating

Isaac was extremely helpful. He went over the options for tires and even made me aware of a promotion. Even better was that the tires were less expensive than the quote I receiv More

by J Raczon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for your business and this review. We're happy to hear Isaac and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 06, 2022

Dealership Rating
Employee Rating

Kept updated throughout process. Friendly service technician that showed me the options that were available to make decisions. More

by ecacciatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Bob Rohrman Schaumburg Kia responded

We're glad your recent service visit was 5-star worthy! Thank you for the great review and for taking the time to reflect - we hope to have the pleasure of assisting you again down the road! - your friends at Bob Rohrman Schaumburg Kia

April 06, 2022

Dealership Rating
Employee Rating

I came for and oil change and regular care maintenance and I was in and out. Very good service and take accountability very well. Manger is very helpful. More

by Juan.betancourt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato , MarK Robles

Apr 06, 2022

Bob Rohrman Schaumburg Kia responded

Juan, thank you for choosing Bob Rohrman Schaumburg Kia for your service needs! We appreciate your business and we hope to welcome you back again down the road. Have a wonderful day!

April 04, 2022

Dealership Rating
Employee Rating

The service department is honest, reliable and friendly. They kept me informed on what was going on. More

by oldiesfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 04, 2022

Dealership Rating
Employee Rating

Never had any problems everyone is nice they tell you how long your wait is and i have no complaints. Issac waited on me last time he was nice. Very nice people!!! More

by SANDY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Bob Rohrman Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sandy, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else.

April 04, 2022

Dealership Rating
Employee Rating

Great service team, excellent diagnosis and very professional service on my vehicle. I am impressed with the work done on my vehicle. The service manager made sure l saved money on the services rend More

by PBUABENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Bob Rohrman Schaumburg Kia responded

Thank you! Isaac and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

Apr 05, 2022

PBUABENG responded

That was my review

April 04, 2022

Dealership Rating
Employee Rating

I had damaged a tire. I came into the service center without an appointment. They checked the damage, let me know that because it was sidewall damage, it could not be re More

by N9mvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Apr 04, 2022

Bob Rohrman Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2022

Dealership Rating
Employee Rating

Took my Kia in for an oil change which I had an appointment and still took over 2 hours to get it done. More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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