Isaac Velazquez | Page 153

Service to change oil and rotate tires As always the service was first class. From starting to ending the whole experience was excellent. Isaac was helpful and very professional. I am movin As always the service was first class. From starting to ending the whole experience was excellent. Isaac was helpful and very professional. I am moving to The Villages but will continue to use Pearson service for my vehicle. More

by mcnicklefred Verified Customer Verified Customer

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Oil change plus Took our Rogue Sport in for it 10,000 mile oil change. Mentioned to the service manager a small problem we’ve experienced a couple of times with the c Took our Rogue Sport in for it 10,000 mile oil change. Mentioned to the service manager a small problem we’ve experienced a couple of times with the car. The service tech was able to find an updated program and download it into the car. I did not have an appointment and they were still able to get me taken care of in a very acceptable time frame. More

by RSKRAPS54 Verified Customer Verified Customer

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Great Personality should have more service tech like this guy. Awesome job, he is really a great guy. i believe hes the best worker than you guys have. should have more service tech like this guy. Awesome job, he is really a great guy. i believe hes the best worker than you guys have. More

by FJAMES24 Verified Customer Verified Customer

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Service Department Stucks The service manager never return any of my calls and I had to take my concerns to the general manager for consideration. The service manager watch me The service manager never return any of my calls and I had to take my concerns to the general manager for consideration. The service manager watch me come up in the rent to return the rental and get my car and still never acknowledge me or my concern. That's just poor leadership as a member of management. More

by jacobsec Verified Customer Verified Customer

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I was not happy about being charged twice on my card for ser I was not happy My card was chargec twice and it's still pending. Otherwise the service was great. I love working with Isaac he always take good care I was not happy My card was chargec twice and it's still pending. Otherwise the service was great. I love working with Isaac he always take good care of us; making sure every visit runs smoothly.I am just waiting to see what happens with the issue of Charing my card too times More

by EDDIENSUESPOT Verified Customer Verified Customer

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Smooth operation with personal service Had first appt at 1:30 with new car. Escorted to waiting area stocked with water, soft drinks and snacks, today's paper etc. I was told who my servic Had first appt at 1:30 with new car. Escorted to waiting area stocked with water, soft drinks and snacks, today's paper etc. I was told who my service adviser was. 40 minutes later the service adviser introduced himself and after reviewing what was needed said it would be about 90 minutes to do the oil change, filter, check tire pressure and wash car. 70 minutes later it was all done and the car was spotless. Isaac was very helpful throughout the process. More

by LEFFMANMEEHAN0 Verified Customer Verified Customer

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Awesome Very professional really care for the customer 👍I would recommend Pearson Nissan they make you feel like family of shopping for a new car this is the Very professional really care for the customer 👍I would recommend Pearson Nissan they make you feel like family of shopping for a new car this is the place to go . More

by TAMMYDILLON1424 Verified Customer Verified Customer

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Always great service Although it took a little longer than I expected, the service is always good. Labor costs are high, but they are high at all dealerships. One sugg Although it took a little longer than I expected, the service is always good. Labor costs are high, but they are high at all dealerships. One suggestion: when quoting a price, include the labor costs and not just the cost of the part. More

by IDNAME243 Verified Customer Verified Customer

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VERY SATISFIED WITH THE SERVICE I GOT. EMPLOYEE ISSAC VELAZQUEZ WAS VERY PROFESSIONAL. HE EXPLAINED EVERYTHING, AND GOT ME THE SERVICE THE CAR NEEDED. I WAS VERY SATISFIED. A JOB WELL DON EMPLOYEE ISSAC VELAZQUEZ WAS VERY PROFESSIONAL. HE EXPLAINED EVERYTHING, AND GOT ME THE SERVICE THE CAR NEEDED. I WAS VERY SATISFIED. A JOB WELL DONE. More

by ANGEL_COLON91 Verified Customer Verified Customer

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Easy to work with Need your payment at a certain level stick to your guns and they should be able to help you out . They will do their best. Need your payment at a certain level stick to your guns and they should be able to help you out . They will do their best. More

by DANDEELADY Verified Customer Verified Customer

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