Isabel Upton
Isabel Upton at Alma Ford

Isabel Upton

Quick Lane Advisor

Alma Ford

2051 W Monroe Rd
Alma, MI 48801

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4.8
44 Reviews
4.8

44 Reviews

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44 Reviews of Isabel Upton

October 23, 2026

Dealership Rating
Employee Rating

They were great, offered to pick up our vehicle for a oil change and tire rotation More

by Troycross570
Recommend Dealer
Yes

Other Employees Tagged: Isabel Upton

Oct 26, 2026

Alma Ford responded

We are happy that we could make your oil change and tire rotation a little more convenient with our pickup and delivery service. We truly appreciate you trusting Alma Ford with your vehicle and look forward to taking care of you again next time!

October 23, 2026

Dealership Rating
Employee Rating

Great service from the time I called to set up the appointment to when they brought my car back to the house More

by Troycross570
Recommend Dealer
Yes

Other Employees Tagged: Isabel Upton

Oct 26, 2026

Alma Ford responded

We’re glad you had a great experience from the moment you scheduled your appointment all the way through having your vehicle delivered back home. We know how valuable your time is, and we’re happy we could make the entire process easy and convenient for you. Thank you for choosing Alma Ford!

October 22, 2026

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I was very pleased with the whole atmosphere and service and price and will definitely recommend to anybody. More

by 67hotrodhammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins, TJ Hodges , Mike

Oct 22, 2026

Alma Ford responded

We’re so glad you had a great experience with our team and were happy with the service, atmosphere, and pricing. Your recommendation means a lot to all of us at Alma Ford, and we really appreciate your business. We look forward to seeing you again!

October 21, 2026

Dealership Rating
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DJ and Isabel were super quoted me the price and that’s exactly what it was, no pressure tactics, just warm friendly down home dealership employees. Best experience at this Ford dealership ever. More

by WORLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins

Oct 21, 2026

Alma Ford responded

We’re thrilled to hear that DJ and Isabel made your experience easy, comfortable, and pressure-free. Being upfront, honest, and treating our customers like neighbors is exactly the kind of experience we want to provide. We truly appreciate you choosing Alma Ford and are honored to hear this was your best experience with a Ford dealership. We look forward to seeing you again!

October 21, 2026

Dealership Rating
Employee Rating

Job was done in a timely manner, always communicated with everything being done to the car. DJ Mullins gave great customer service as well as everyone else in the service department. My car runs a drives p More

by KOOKYKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins

Oct 21, 2026

Alma Ford responded

A 10 out of 10 is exactly what we love to hear! We’re so glad DJ and our entire service team kept you informed throughout the process, got the work completed in a timely manner, and most importantly, got your car running and driving perfectly again. We’ll be sure to pass your kind words along to DJ and the team. Thank you for trusting us with your vehicle!

October 04, 2026

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Employee Rating

All of my interactions with Alma Ford have been great! I will gladly drive 20 miles for friendly and fast service. More

by Jsir66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins

Oct 05, 2026

Alma Ford responded

Thank you so much! It means a lot to know that you’re willing to make the 20-mile drive to see us! We’re so glad our team continues to provide the friendly, efficient service you deserve. Thank you for choosing Alma Ford and for continuing to make the trip; we truly appreciate you.

September 24, 2026

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Employee Rating

DJ always takes great care of us. He goes the extra mile to make sure that we are taken care of. More

by WANDKNEM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: TJ Hodges , The owner is hands on and very personable.

Sep 24, 2026

Alma Ford responded

DJ truly cares about our customers, and going the extra mile to make sure they’re taken care of is exactly what he does best. We’re very lucky to have him on our team! Thank you for continuing to trust DJ and Alma Ford—we truly appreciate you!

September 23, 2026

Dealership Rating
Employee Rating

DJ took great care of us. We had to order a part. But Wifey needed to use the car. So they ordered the parts and Wifey took the car for a few days. We brought it back afte More

by DAVIDOABBEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins

Sep 23, 2026

Alma Ford responded

We’re glad DJ and the team were able to work around your schedule and keep you on the road while the part was on its way. We appreciate your patience and your trust in our service department. Thanks for choosing Alma Ford. We are always happy to help!

September 20, 2026

Dealership Rating
Employee Rating

Great dealership! Always attentive to my needs. Would recommend to anyone who wants service done. More

by mamorris817
Recommend Dealer
Yes

Other Employees Tagged: Isabel Upton

September 20, 2026

Dealership Rating
Employee Rating

Great place to have a vehicle serviced. People that work there are awesome. Top notch More

by mamorris817
Recommend Dealer
Yes

Other Employees Tagged: Isabel Upton

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