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Isabel Upton
Isabel Upton at Alma Ford

Isabel Upton

Quick Lane Advisor

Alma Ford

2051 W Monroe Rd
Alma, MI 48801

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Isabel Upton

June 21, 2026

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Employee Rating

Isobel was very thorough with the explanation of what needed to be done. I needed tires and she gave me three options. More

by ELIZABETH.E.WEAVER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins

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Jun 22, 2026

Alma Ford responded

We're glad Isabel took the time to thoroughly explain everything and provide options so you could make the best decision for your vehicle. We appreciate your trust in our team and look forward to helping you again in the future!

June 13, 2026

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Employee Rating

Fast and friendly service of big town dealer with the small town feel of knowing who you are. More

by ryanrogers818
Recommend Dealer
Yes

Other Employees Tagged: Isabel Upton

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Jun 15, 2026

Alma Ford responded

Thank you for the wonderful review! 😊 We love hearing that we provide the service and convenience of a larger dealership while still maintaining that small-town, personal touch. Getting to know our customers is what we're all about. We truly appreciate your support and look forward to seeing you again!

June 13, 2026

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Excellent service. Need more help in service have to schedule way out not enough help. Very satisfied More

by DEBKOMP0815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins

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Jun 15, 2026

Alma Ford responded

Thank you for your review and for your honest feedback! 😊 We're so glad to hear you were very satisfied with your experience. We know scheduling can sometimes be a challenge due to high demand, and we're always looking for ways to better serve our customers. We truly appreciate your patience and your business!

June 08, 2026

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Employee Rating

Their service is top-notch. They are friendly, professional and extremely thorough. Alma Ford is fantastic! More

by LISA.KREJCIK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins

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Jun 08, 2026

Alma Ford responded

Thank you for the wonderful review. It is rewarding to know that the service we strive for made a difference for you! We truly appreciate your support, and look forward to helping you again!

May 28, 2026

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Always get great service. DJ and crew always takes care of customers right . Excellent More

by STOMA4EVER
Recommend Dealer
Yes

Other Employees Tagged: Isabel Upton

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May 29, 2026

Alma Ford responded

So glad to hear that DJ and our service department always take great care of you. We strive for good work and happy customers! Thanks for sharing.

May 28, 2026

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Employee Rating

All the people were kind and helpful. The place was clean and neat. Waiting room was also clean More

by LEWIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, Liv Vega

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May 29, 2026

Alma Ford responded

Thank you so much for the nice review! We appreciate you and look forward to helping you again!

May 18, 2026

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The new family ownership reflected a quality and business based in integrity. They cared about the customer More

by lowelleaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins

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May 20, 2026

Alma Ford responded

Thank you so much for the kind words! We do care, and we are glad that you noticed :) Be sure to reach out if we can be of any help in the future!

May 16, 2026

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Employee Rating

The people were very nice! Nice waiting area! Explained to me why I needed an air filter! Actually showed it to me!So I said go ahead! More

by MARYLINDSEY48
Recommend Dealer
Yes

Other Employees Tagged: Isabel Upton

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May 17, 2026

Alma Ford responded

Love to hear it! Thank you, Mary! We appreciate your trust in us.

May 09, 2026

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Employee Rating

Great service. Excellent communication. We appreciate everyone at the dealership. We trust DJ with our vehicles. More

by S.MCPHERSON80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, DJ Mullins, TJ Hodges

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May 10, 2026

Alma Ford responded

We truly appreciate your trust in DJ and our team—it means a lot to us. We’re glad you had a great experience and look forward to taking care of you again!

May 05, 2026

Dealership Rating
Employee Rating

Everyone i worked with was great. My truck seemed to have a particularly difficult problem and everyone was very kind and informative with me on the issue. Im very grateful for the wo More

by alixmiller93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Mullins

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May 06, 2026

Alma Ford responded

This is so kind of you, Alix! Thank you for the wonderful review. We are glad our team was able to figure out the problem and keep you informed. Let us know if we can be of any help in the future.

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