Isabel Upton

Alma Ford responded

Thank you so much! It means a lot to know that you’re willing to make the 20-mile drive to see us! We’re so glad our team continues to provide the friendly, efficient service you deserve. Thank you for choosing Alma Ford and for continuing to make the trip; we truly appreciate you.

Alma Ford responded

DJ truly cares about our customers, and going the extra mile to make sure they’re taken care of is exactly what he does best. We’re very lucky to have him on our team! Thank you for continuing to trust DJ and Alma Ford—we truly appreciate you!

Alma Ford responded

We’re glad DJ and the team were able to work around your schedule and keep you on the road while the part was on its way. We appreciate your patience and your trust in our service department. Thanks for choosing Alma Ford. We are always happy to help!

Alma Ford responded

Thank you for your feedback and for the many years you’ve done business with this dealership. We’re sorry you felt overlooked during your recent visit. As the new owner, Mike is at the dealership every day and is extremely hands-on in all areas of the business. He makes a genuine effort to meet and talk with as many of our customers as possible, and we’re proud of how personally involved he is. Unfortunately, there are times when he may be in the middle of handling something and isn’t able to stop and introduce himself to every person he passes. We certainly hope one brief interaction—or lack thereof—doesn’t overshadow the level of care and commitment he and our entire team have for our customers. We truly appreciate your 20+ vehicle purchases over the years and hope we have the opportunity to personally say hello next time you’re in

Alma Ford responded

Thank you for the great review and for continuing to trust us with your truck! We’re glad our team got you taken care of quickly and had you back on the road. We truly appreciate your continued business—we’ll see you in 5,000 miles!

Alma Ford responded

Thank you so much for your loyalty over the years! 😊 It means a lot to hear that DJ has made you feel like part of the family—that's exactly the kind of experience we strive to provide. We'll be sure to share your compliments with him. Thank you for continuing to trust Alma Ford with your service needs. We truly appreciate you and look forward to seeing you again!

Alma Ford responded

We're so glad you found our team to be friendly, helpful, and efficient. We know your time is valuable, so it's great to hear we were able to get your vehicle taken care of promptly. We truly appreciate your business and look forward to seeing you again for your next visit!

Alma Ford responded

Thanks so much for the great review! We are happy that we could get you in and out as quick as possible. We look forward to helping you again in the future!