Dylan Knapp
Dylan Knapp at Alma Ford

Dylan Knapp

Finance Manager

Alma Ford

2051 W Monroe Rd
Alma, MI 48801

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5.0
16 Reviews

Dealership Experience

5 mos

5.0

16 Reviews

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16 Reviews of Dylan Knapp

April 23, 2026

Dealership Rating
Employee Rating

Mike Delong sold me my 25 f-150. Mike always has good communication and is always looking out for the customers best interest. He is always trying to share as much information to hel More

by Gavin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, TJ Hodges

Apr 26, 2026

Alma Ford responded

Thank you for the great review! We’re glad Mike took such great care of you and made the process easy. Enjoy your new F-150, and we truly appreciate you choosing Alma Ford!

April 10, 2026

Dealership Rating
Employee Rating

Liv was patient and friendly with us as we narrowed down the vehicle we wanted. Her communication was great-her text responses were prompt and she was able to answer all my questions. It was a pleasure work More

by jplnt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, Erica Kaffenberger, Liv Vega , Mike Kaffenberger

Apr 15, 2026

Alma Ford responded

Thank you so much for the thoughtful review! We’re so glad to hear Liv made your experience a great one. Her patience, communication, and willingness to help are exactly what we strive for. We truly appreciate you choosing Alma Ford and hope you love your new vehicle!

April 05, 2026

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Employee Rating

Great service, caring and able to work with you on almost any type of budget. More

by dhutchinson3rd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2026

Alma Ford responded

We’re glad to hear you had a great experience and that our team was able to work with you to find something that fit your budget. We really appreciate your support and hope to see you again soon!

March 31, 2026

Dealership Rating
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Very nice! Very friendly! She was very helpful and made my experience with Alma Ford overall very pleasant. More

by Nodinj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Liv Vega

Apr 01, 2026

Alma Ford responded

Thank you so much!😊 We’re so glad to hear that Liv made your experience such a pleasant one. She truly cares about helping our customers and making sure everything goes smoothly. We appreciate you choosing Alma Ford and hope to see you again!

March 21, 2026

Dealership Rating
Employee Rating

Great communication. The helped me get financing through Ford Credit even when other banks turned me down. Very fair and friendly people to work with. More

by thiel44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, TJ Hodges

Mar 22, 2026

Alma Ford responded

Thank you for sharing your experience! We’re happy we could help you get approved through Ford Credit and make everything come together. It means a lot to hear you found our team fair and friendly. Enjoy your new vehicle!

March 16, 2026

Dealership Rating
Employee Rating

Liv, Mike and Dylan were great to work with. Very efficient, professional and willing to go the extra mile to make the deal work for us. We highly recommend this team and the dealership. We’l More

by Kkortz77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, Liv Vega

Mar 16, 2026

Alma Ford responded

Thank you for the wonderful review! We’re glad Liv, Mike, and Dylan were able to make the experience smooth and enjoyable. We appreciate your recommendation and look forward to helping you again in the future!

March 15, 2026

Dealership Rating
Employee Rating

Very friendly easy going Took the time to explain each step of the process Appreciated the follow up phone call the next day I would definitely look for my next vehicle with Alma Ford, As well as hig More

by joyafiorello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Seybert

Mar 16, 2026

Alma Ford responded

Thank you for the wonderful review! We’re glad to hear our team made the process easy and took the time to walk you through everything. We also appreciate you mentioning the follow-up — taking care of our customers doesn’t stop after the sale! Thanks for choosing Alma Ford.

February 25, 2026

Dealership Rating
Employee Rating

Jerry was super kind and knowledgeable when we asked him questions about the vehicle purchase. More

by bartlettbradley027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, Jerry Seybert

Feb 27, 2026

Alma Ford responded

Thank you for the great review! We’re glad Jerry could provide knowledgeable and friendly service. We appreciate your trust in us!

February 24, 2026

Dealership Rating
Employee Rating

They responded quickly, they were friendly and worked passed closing to get the job done. They also met the price I needed. More

by brs.2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong

Feb 24, 2026

Alma Ford responded

We really appreciate the kind words! Our team is always happy to go the extra mile to get the job done and make sure our customers are taken care of. Thank you for choosing us!

February 22, 2026

Dealership Rating
Employee Rating

As a first time vehicle buyer, Mike made everything easier and clearer when I had questions. Overall it was a good experience! More

by lbalogh10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, TJ Hodges

Feb 24, 2026

Alma Ford responded

We are happy to hear this! Thank you for the great review!

1

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