Dylan Knapp
Dylan Knapp at Alma Ford

Dylan Knapp

Finance Manager

Alma Ford

2051 W Monroe Rd
Alma, MI 48801

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5.0
47 Reviews

Dealership Experience

9 mos

5.0

47 Reviews

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47 Reviews of Dylan Knapp

August 26, 2026

Dealership Rating
Employee Rating

Excellent service very respectful cared about customer needs.will send other customers to Alma ford More

by pamelameloche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, TJ Hodges

Aug 26, 2026

Alma Ford responded

We’re happy to hear you felt respected and that our team took the time to understand and care for your needs. Your recommendation means so much to us and is one of the greatest compliments we can receive. Thank you for choosing Alma Ford—we truly appreciate your support!

August 25, 2026

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Employee Rating

I had a great experience working with this salesman. He took the time to listen to exactly what I was looking for in a vehicle and really understood what was important to me. He was honest, patient, kno More

by Paul T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Hodges, Landon Luchies

Aug 26, 2026

Alma Ford responded

We’re so glad to hear our team took the time to truly listen to what you wanted and made the entire experience easy and comfortable. Honesty, patience, and putting our customers’ needs first are exactly what we strive for. We truly appreciate your recommendation and thank you for choosing Alma Ford!

August 19, 2026

Dealership Rating
Employee Rating

TJ and the team behind him continue to do great work. I have been buying vehicles from him for the last 15 + years. Great service and support through the sale process and life of the vehicle. More

by aaron_gerisch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Hodges

Aug 20, 2026

Alma Ford responded

Thank you so much for your continued loyalty and support! 15+ years of trusting TJ with your vehicle purchases is something we truly don't take for granted. We're proud to hear that TJ and the entire team continue to provide the service and support you deserve—not only during the sale, but throughout the life of your vehicle. Thank you for continuing to choose Alma Ford. Customers like you mean so much to us!

August 16, 2026

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Great people, great atmosphere, very helpful, truthful. The go to place to get a great quality car. More

by lindsay.shattuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, TJ Hodges

Aug 17, 2026

Alma Ford responded

Being described as helpful and truthful means a lot to our entire team. We really appreciate your great recommendation and your trust in Alma Ford. Thank you for choosing us, and we look forward to helping you again!

August 14, 2026

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Employee Rating

Very well taken care of by multiple members of the staff! I highly recommend this dealership! More

by nico6592
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Hodges, Jessica Sprague

Aug 14, 2026

Alma Ford responded

We're so glad to hear multiple members of our team helped make your experience a great one. Providing exceptional customer service is what we're all about, and your recommendation truly means the world to us. Thank you for choosing Alma Ford—we look forward to serving you again in the future!

August 13, 2026

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Employee Rating

Landon was great on showing me everything on the truck purchased, and checking on me the next day on how it was going and offering help on some features I yet need to enable/change. More

by Ktd63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon Luchies

Aug 14, 2026

Alma Ford responded

We're thrilled to hear Landon took the time to not only show you all the features of your new truck, but also follow up afterward to make sure everything was going well. We believe great customer service doesn't end when you drive off the lot, and we're glad that made a difference. Thank you for choosing Alma Ford—we hope you enjoy your new truck for many miles to come! 🛻💙

August 09, 2026

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The sales team was knowledgeable, friendly and helpful! The showroom and waiting room was clean and organized. We have bought several Fords at this location and have been treated fairly every time! More

by RSHANKEL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, TJ Hodges

Aug 10, 2026

Alma Ford responded

Thank you for your continued loyalty! It means so much to us that you've chosen Alma Ford for several vehicle purchases over the years. We're thrilled to hear our sales team has consistently provided friendly, knowledgeable service and that you've always felt treated fairly. We truly appreciate your trust and look forward to helping you with all of your future vehicle needs. Enjoy your new Ford!

August 09, 2026

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Employee Rating

The best car buying experience I have ever had. They were so helpful and answered all of my questions. They got me the truck I wanted when I wanted it at the price I expected. They are kind, courte More

by FRED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2026

Alma Ford responded

Hearing that this was the best car-buying experience you've ever had truly means the world to us. We're so glad Landon, TJ, and the rest of our team were able to answer your questions, find the truck you wanted, and make the entire process smooth and enjoyable. Thank you for your trust, your kind words, and for choosing Alma Ford. We hope you love your new truck, and we look forward to serving you again in the future!

August 04, 2026

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We had a really good experience at Alma ford. They were quick to respond to answer any questions we had and get us the videos we wanted for the car we were interested in. They all stayed late to More

by jlpicker26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLong, TJ Hodges

Aug 05, 2026

Alma Ford responded

We are very happy to hear you had such a great experience with our team. From answering your questions and sending videos to staying late to make sure everything was taken care of, we're glad we could make the process as easy and convenient as possible. We truly appreciate you choosing Alma Ford and hope you enjoy your new vehicle!

July 30, 2026

Dealership Rating
Employee Rating

The team at Alma Ford is great to work with and very responsive. The experience was one of the best I have ever had working with a dealership. TJ and Dylan were wonderful to work with. More

by mjwilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Hodges

Jul 30, 2026

Alma Ford responded

Hearing that your experience was one of the best you’ve ever had with a dealership means so much to our entire team. We’re glad TJ and Dylan made the process easy and were there when you needed them. Thank you for choosing Alma Ford—we really appreciate your business!

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