Isaiah Grayson | Page 43

Great staff helpful I needed a pick me up and they help me get there good service nice people great experience they put a smile back on my face thank you. I needed a pick me up and they help me get there good service nice people great experience they put a smile back on my face thank you. More

by Beezy1967 Verified Customer Verified Customer

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My experience is ALWAYS a wonderful one at Serra Trussville! Frankie was very helpful and thorough in describing the future maintenance that I would need for my vehicle. The snacks were a hit with my grandaugth Frankie was very helpful and thorough in describing the future maintenance that I would need for my vehicle. The snacks were a hit with my grandaugther! More

by cmfinch Verified Customer Verified Customer

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Routine service I just needed an oil change & tire rotation. It took a bit of time but they have a pleasant waiting area. I found myself wandering outside & the servi I just needed an oil change & tire rotation. It took a bit of time but they have a pleasant waiting area. I found myself wandering outside & the service guy hunted me down a couple times with updates and offered me bottled water & snacks. Very friendly and helpful. More

by jwhaj Verified Customer Verified Customer

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Incredible Experience I've bought a lot of cars and I've dealt with a lot of dealerships that I would NEVER go back to. Serra Kia of Trussville ranks #1 in the absolute bes I've bought a lot of cars and I've dealt with a lot of dealerships that I would NEVER go back to. Serra Kia of Trussville ranks #1 in the absolute best experience I've ever had at a dealership. They gave me a very fair deal, and had me in and out in 2 hours. Everyone was upfront, honest, and really worked their hardest to get the deal that I wanted and didn't try to jerk me around or make me sweat it out for 6 hours. Mr. Grayson, my salesman, was polite, quick, and efficient. I could not have asked for a better representative of Serra Kia. This dealership has set a new bar for my expectations. I'm extremely pleased. I highly recommend you buy your next car here. More

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Friendly Service Frankie in the service department was extremely professional and friendly! He greeted me before I made it to the front door and knew me by name when Frankie in the service department was extremely professional and friendly! He greeted me before I made it to the front door and knew me by name when I returned later in the day to pick up my car. More

by amandaturner2012 Verified Customer Verified Customer

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CUSTOMER SERVICE AT IT BEST Omg when i tell u the best service every. I feel comfortable everytime i come in! Especially when i get the cheese it’s and water LOL! From getting a Omg when i tell u the best service every. I feel comfortable everytime i come in! Especially when i get the cheese it’s and water LOL! From getting a car to having my car serviced it’s has been excellent Bill in service took care of me and was pleasant. I still thank Jessica for what she did. Serra Kia in TRUSSVILLE will continue to get my business for all services oil changes and all. This is what customer service is all about and i recommend anybody to go get a car from them and sign up for their services. Quality over quantity and that’s what they demonstrate. ??🙌🏾??. Bill thank you so much. Oh and the service is quick u do not have to wait that long at all. Pull your car in and before you know it they are done lol!!!! Y’all go and get y’all car from Kia and when it needs maintenance take it to them not express oil or nobody else let them service u!!!!! More

by ramsey2268 Verified Customer Verified Customer

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Thanks Serra Kia Trussville for an Wonderful experience Our experience here was an Awesome one, with a special thanks to Mr. Isaiah for making our trip here a memorable one. Everyone here was so polite and Our experience here was an Awesome one, with a special thanks to Mr. Isaiah for making our trip here a memorable one. Everyone here was so polite and professional... Thanks again! More

by Nicole1 Verified Customer Verified Customer

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Horrible first time buying experience Purchased a "New" 2019 kia soul turbo June 1st after having it for just a few days I started noticing scratches here an there all over the vehicle an Purchased a "New" 2019 kia soul turbo June 1st after having it for just a few days I started noticing scratches here an there all over the vehicle an the front passenger rim had curb rash 3/4 of the way around the rim notified the manager of the dealership an also called corporate concerning the issues come to find out the Car was a loaner vehicle while someone's car was in the service department they would drive the car that I bought an was told it was New! So I brought the car back to the dealership so they could fix all the scratches in the paint but who ever they sent the vehicle to didnt know what they was doing now the car has circled scratch marks through the whole paint job of the car from the buffing wheel that they used. An the rim was never touched Well the salesman ended up being fired but here it is over a month later an the manager of the dealership where I bought the car in Trussville Alabama has been giving me the run around for 3 weeks now ducking an dodging not to fix my car!? More

by bradlyac Verified Customer Verified Customer

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Overall positive experience from shopping and sales to final paperwork. Johnathan in sales had a helpful sales approach and Brenton helped when clarifications were needed in nego from shopping and sales to final paperwork. Johnathan in sales had a helpful sales approach and Brenton helped when clarifications were needed in negotiating terms. Completing the paperwork for sales and financing was pleasant and efficient as well. More

by CReeves Verified Customer Verified Customer

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Service Mr. Wood treated me good,he explained everything that done. Showed me and my daughter where to wait at, ge did a great job. Made us feel like family Mr. Wood treated me good,he explained everything that done. Showed me and my daughter where to wait at, ge did a great job. Made us feel like family More

by dollpeals563 Verified Customer Verified Customer

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