Isaiah Grayson | Page 43
Finance Manager
Serra Trussville Kia
5009 Brookes Crossing Blvd
Birmingham, AL 35235
I love sports! My favorite sport is basketball, i love football as well. I'm originally from Saginaw, Michigan but i currently reside in Birmingham, Alabama. I'm a very friendly & outgoing person who would enjoy chatting with you guys!
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Languages Spoken
English
474 Reviews
Write a Review474 Reviews of Isaiah Grayson
August 26, 2019
Great staff helpful I needed a pick me up and they help me get there good service nice people great experience they put a smile back on my face thank you. I needed a pick me up and they help me get there good service nice people great experience they put a smile back on my face thank you. More
August 19, 2019
My experience is ALWAYS a wonderful one at Serra Trussville! Frankie was very helpful and thorough in describing the future maintenance that I would need for my vehicle. The snacks were a hit with my grandaugth Frankie was very helpful and thorough in describing the future maintenance that I would need for my vehicle. The snacks were a hit with my grandaugther! More
Other Employees Tagged: Frankie Vance
August 01, 2019
Routine service I just needed an oil change & tire rotation. It took a bit of time but they have a pleasant waiting area. I found myself wandering outside & the servi I just needed an oil change & tire rotation. It took a bit of time but they have a pleasant waiting area. I found myself wandering outside & the service guy hunted me down a couple times with updates and offered me bottled water & snacks. Very friendly and helpful. More
Other Employees Tagged: Frankie Vance
July 29, 2019
Incredible Experience I've bought a lot of cars and I've dealt with a lot of dealerships that I would NEVER go back to. Serra Kia of Trussville ranks #1 in the absolute bes I've bought a lot of cars and I've dealt with a lot of dealerships that I would NEVER go back to. Serra Kia of Trussville ranks #1 in the absolute best experience I've ever had at a dealership. They gave me a very fair deal, and had me in and out in 2 hours. Everyone was upfront, honest, and really worked their hardest to get the deal that I wanted and didn't try to jerk me around or make me sweat it out for 6 hours. Mr. Grayson, my salesman, was polite, quick, and efficient. I could not have asked for a better representative of Serra Kia. This dealership has set a new bar for my expectations. I'm extremely pleased. I highly recommend you buy your next car here. More
July 18, 2019
Friendly Service Frankie in the service department was extremely professional and friendly! He greeted me before I made it to the front door and knew me by name when Frankie in the service department was extremely professional and friendly! He greeted me before I made it to the front door and knew me by name when I returned later in the day to pick up my car. More
Other Employees Tagged: Frankie Vance
July 18, 2019
CUSTOMER SERVICE AT IT BEST Omg when i tell u the best service every. I feel comfortable everytime i come in! Especially when i get the cheese it’s and water LOL! From getting a Omg when i tell u the best service every. I feel comfortable everytime i come in! Especially when i get the cheese it’s and water LOL! From getting a car to having my car serviced it’s has been excellent Bill in service took care of me and was pleasant. I still thank Jessica for what she did. Serra Kia in TRUSSVILLE will continue to get my business for all services oil changes and all. This is what customer service is all about and i recommend anybody to go get a car from them and sign up for their services. Quality over quantity and that’s what they demonstrate. ??🙌🏾??. Bill thank you so much. Oh and the service is quick u do not have to wait that long at all. Pull your car in and before you know it they are done lol!!!! Y’all go and get y’all car from Kia and when it needs maintenance take it to them not express oil or nobody else let them service u!!!!! More
Other Employees Tagged: Johnathan Jimenez , , BILL IN SERVICE GETS 5 STARS
July 15, 2019
Thanks Serra Kia Trussville for an Wonderful experience Our experience here was an Awesome one, with a special thanks to Mr. Isaiah for making our trip here a memorable one. Everyone here was so polite and Our experience here was an Awesome one, with a special thanks to Mr. Isaiah for making our trip here a memorable one. Everyone here was so polite and professional... Thanks again! More
July 09, 2019
Horrible first time buying experience Purchased a "New" 2019 kia soul turbo June 1st after having it for just a few days I started noticing scratches here an there all over the vehicle an Purchased a "New" 2019 kia soul turbo June 1st after having it for just a few days I started noticing scratches here an there all over the vehicle an the front passenger rim had curb rash 3/4 of the way around the rim notified the manager of the dealership an also called corporate concerning the issues come to find out the Car was a loaner vehicle while someone's car was in the service department they would drive the car that I bought an was told it was New! So I brought the car back to the dealership so they could fix all the scratches in the paint but who ever they sent the vehicle to didnt know what they was doing now the car has circled scratch marks through the whole paint job of the car from the buffing wheel that they used. An the rim was never touched Well the salesman ended up being fired but here it is over a month later an the manager of the dealership where I bought the car in Trussville Alabama has been giving me the run around for 3 weeks now ducking an dodging not to fix my car!? More
Other Employees Tagged: Lee Feiden, Thomas Rumburg
June 24, 2019
Overall positive experience from shopping and sales to final paperwork. Johnathan in sales had a helpful sales approach and Brenton helped when clarifications were needed in nego from shopping and sales to final paperwork. Johnathan in sales had a helpful sales approach and Brenton helped when clarifications were needed in negotiating terms. Completing the paperwork for sales and financing was pleasant and efficient as well. More
Other Employees Tagged: Johnathan Jimenez , Brenton Bush, Thomas Rumburg
June 20, 2019
Service Mr. Wood treated me good,he explained everything that done. Showed me and my daughter where to wait at, ge did a great job. Made us feel like family Mr. Wood treated me good,he explained everything that done. Showed me and my daughter where to wait at, ge did a great job. Made us feel like family More
Other Employees Tagged: Lee Feiden, Payden Sewell, Mr. Wood in car service