Isaiah Maki
Isaiah Maki at Russ Darrow Direct

Isaiah Maki

Assistant Service Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

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4.7
39 Reviews

Dealership Experience

3 yrs, 10 mos

4.7

39 Reviews

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39 Reviews of Isaiah Maki

September 07, 2025

Dealership Rating
Employee Rating

Service was good but they forgot to reset the oil indicator for the second time in a row More

by DEMENTER4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel

Sep 08, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Mike Meacham mike.meacham@russdarrow.com

August 29, 2025

Dealership Rating
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Great service every time. I would recommend to everyone. Been coming here for years. Thanks guys! More

by p y
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez

Aug 29, 2025

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

August 20, 2025

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Took my suv in earlier than appointment. They got me in right away in a note within 25 minutes Oil Change tire rotation great service. More

by SUEBOSSELL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez

Aug 20, 2025

Russ Darrow Direct responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

August 09, 2025

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Great customer service! We purchased the car from them about 5 years ago. A bit busy when I showed up and still had the oil change done, with tire rotation, in a reasonabl More

by gjdobeck
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Martinez

Aug 09, 2025

Russ Darrow Direct responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

July 29, 2025

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The staff from the check in to the check out were very pleasant to deal with. More

by TBRAUN608
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cecilia Martinez

Jul 29, 2025

Russ Darrow Direct responded

Thanks for sharing your thoughts about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com

July 25, 2025

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You have gone above and beyond for me and always have. I always think of you first for anything I need done More

by twgtrman @gmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez , Lonzo

Jul 25, 2025

Russ Darrow Direct responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Direct, we look forward to having you as a valued customer for many years to come! Mike Meacham mike.meacham@russdarrow.com

July 19, 2025

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Liked the video, maybe show the oil draining and the old filter coming off. Appreciate the help More

by ITSRANDY2010
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez

Jul 19, 2025

Russ Darrow Direct responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Direct. We look forward to having you as one of our valued customers for many more years to come! Mike Meacham mike.meacham@russdarrow.com

July 18, 2025

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Attentive and professional. Appreciated the video update with full details of the specifics of my vehicle inspection, in addition to the oil change. More

by BKKHOMESCHOOL
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Meacham mike.meacham@russdarrow.com

July 11, 2025

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Employee Rating

Simply the BEST people to work with. I won't go anywhere else. Thank you Isiah and the whole team...you folks are the BEST. More

by py
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Russ Darrow Direct responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham mike.meacham@russdarrow.com

July 04, 2025

Dealership Rating
Employee Rating

The people at Russ Darrow Direct have always been friendly and they never push for extra sales. They’ve let me know what they recommend to be done and what things can wait and leave it up to me to ma More

by New car for Jelbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Martinez

Jul 04, 2025

Russ Darrow Direct responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Meacham mike.meacham@russdarrow.com

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