Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Isaiah Maki
Isaiah Maki at Russ Darrow Direct

Isaiah Maki | Page 2

Assistant Service Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

Contact Me
4.6
53 Reviews

Dealership Experience

4 yrs, 6 mos

4.6

53 Reviews

Write a Review

53 Reviews of Isaiah Maki

November 21, 2025

Dealership Rating
Employee Rating

Epitome of a used car salesman. Very pushy. Non transparent. Smug. From the bottom to the top. Will never go there again. More

by tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Meacham, Rachel Engel, Pao Yang , Sam Burrell

Report | Print
Nov 21, 2025

Russ Darrow Direct responded

Jared, we understand you’re frustrated, but at this point we need to be clear: taking ownership of a vehicle means accepting the responsibilities that come with it. Several months and several thousand miles have passed since you purchased the Ram truck. It is your vehicle, and with that comes normal costs, maintenance, and upkeep. And Jared—resorting to name-calling doesn’t help your case. It’s unnecessary and, frankly, very unprofessional. At some point, you need to take responsibility for your own truck and the realities that come with owning it. We’re always willing to help like we did when you first got the truck, but the responsibility for the truck now rests with you.

October 19, 2025

Dealership Rating
Employee Rating

Took 2 months and replaced a bad tranny with a used one. They sold me a extended warrantee for $4000 that refused to cover it. More

by THESHINERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Meacham, Rachel Engel, Dalton Jarvey, Pao Yang , Hector was a great salesman

Report | Print
Oct 21, 2025

Russ Darrow Direct responded

We truly understand your frustration and appreciate your patience throughout this process. Although the extended service contract did not approve coverage, we went ahead and replaced your 150,000-mile transmission with a lower-mileage used unit at no cost to you. Our goal was to make sure you were taken care of and your vehicle was back on the road as quickly as possible.

September 17, 2025

Dealership Rating
Employee Rating

Everything was done fast and correctly, had no issues getting in or out of the shop on time More

by ehager687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez

Report | Print
Sep 17, 2025

Russ Darrow Direct responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham mike.meacham@russdarrow.com

September 15, 2025

Dealership Rating
Employee Rating

Highly recommend Russ Darrow. From the sale of my truck to the service. All has been exceptional. Staff are knowledgeable and efficient. More

by DMASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez

Report | Print
Sep 15, 2025

Russ Darrow Direct responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Direct, we look forward to having you as a valued customer for many years to come! Mike Meacham mike.meacham@russdarrow.com

September 07, 2025

Dealership Rating
Employee Rating

Service was good but they forgot to reset the oil indicator for the second time in a row More

by DEMENTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel

Report | Print
Sep 08, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Mike Meacham mike.meacham@russdarrow.com

August 29, 2025

Dealership Rating
Employee Rating

Great service every time. I would recommend to everyone. Been coming here for years. Thanks guys! More

by p y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez

Report | Print
Aug 29, 2025

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

August 20, 2025

Dealership Rating
Employee Rating

Took my suv in earlier than appointment. They got me in right away in a note within 25 minutes Oil Change tire rotation great service. More

by SUEBOSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez

Report | Print
Aug 20, 2025

Russ Darrow Direct responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

August 09, 2025

Dealership Rating
Employee Rating

Great customer service! We purchased the car from them about 5 years ago. A bit busy when I showed up and still had the oil change done, with tire rotation, in a reasonabl More

by gjdobeck
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Martinez

Report | Print
Aug 09, 2025

Russ Darrow Direct responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

July 29, 2025

Dealership Rating
Employee Rating

The staff from the check in to the check out were very pleasant to deal with. More

by TBRAUN608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Martinez

Report | Print
Jul 29, 2025

Russ Darrow Direct responded

Thanks for sharing your thoughts about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com

July 25, 2025

Dealership Rating
Employee Rating

You have gone above and beyond for me and always have. I always think of you first for anything I need done More

by twgtrman @gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez, Lonzo

Report | Print
Jul 25, 2025

Russ Darrow Direct responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Direct, we look forward to having you as a valued customer for many years to come! Mike Meacham mike.meacham@russdarrow.com

1
2
3
...
6

Dealership Inventory (94 Vehicles)

used 2018 Ford F-150 car, priced at $21,429
2018 Ford F-150
used
Magma Red Metallic exterior
Automatic
Four-wheel Drive
$21,429
View Details
used 2024 Mazda Mazda3 car, priced at $20,499
2024 Mazda Mazda3
used
Jet Black Mica exterior
Automatic
Front-wheel Drive
$20,499
View Details
used 2024 Honda Civic car, priced at $26,994
2024 Honda Civic
used
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
$26,994
View Details
used 2024 Mazda CX-5 car, priced at $26,799
2024 Mazda CX-5
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$26,799
View Details
used 2022 Honda Odyssey car, priced at $30,494
2022 Honda Odyssey
used
Brown exterior
Automatic
Front-wheel Drive
$30,494
View Details
used 2022 Cadillac Escalade car
2022 Cadillac Escalade
used
Dark Moon Blue Metallic exterior
Automatic
Four-wheel Drive
Not Priced
View Details
View All Inventory