Ismael Garrido

I have many misgivings and cynicisms about car dealerships... After shopping around at other dealerships, we felt that we were in the best hands with Taylor at Luther Brookdale. We were wanting a dealerships... After shopping around at other dealerships, we felt that we were in the best hands with Taylor at Luther Brookdale. We were wanting a rather hard-to-get vehicle and initially quoted a long wait time, which we accepted despite other (larger) dealerships potentially having better chances getting it sooner... But we felt most comfortable at Luther Brookdale, and we trusted them, and it paid off. Somehow, they managed to get the car MUCH sooner than expected, and the purchase process was very easy. Even the additional salespeople for add-ons and extended warranties were great and not pushy (even despite us not giving them more sales - I hope someone with a deeper pocketbook WILL, because they deserve it). So overall, despite my misgivings, I always felt like we were in good hands there. Like they were truly on our side, and wanted us to leave happy with exactly what we wanted. And it seems they truly worked at making that happen. More

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Sherif, our sales person, really went above and beyond to make sure we had a great experience when we bought our new Tacoma. make sure we had a great experience when we bought our new Tacoma. More

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I had a great experience at this dealership from start to finish. Daud treated me with respect, listened carefully to what I was looking for, and never made me feel pressured. He was patient in answerin to finish. Daud treated me with respect, listened carefully to what I was looking for, and never made me feel pressured. He was patient in answering all my questions and made sure I understood every step of the process. What really stood out was how smooth everything went. From browsing to test driving to finalizing the paperwork, the entire process was efficient and stress-free. Daud worked with me to find exactly the car I wanted, within my budget, and didn’t try to push me toward something else. In the end, I drove away with the car I had in mind, and I couldn’t be happier with my decision. I truly appreciate the professionalism and honesty of the team. I would definitely recommend this dealership to anyone looking for a smooth and positive car-buying experience. More

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Employees have always been helpful knowledgeable and friendly and this visit was no different! Thank you! friendly and this visit was no different! Thank you! More

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We live in Otsego and drive all the way into Brookdale because we love this dealership. We have Jeremy in service and he always makes my stay with you easy. Thank you Jeremy and Isemael!! because we love this dealership. We have Jeremy in service and he always makes my stay with you easy. Thank you Jeremy and Isemael!! More

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Ismael was great to deal with, he kept us updated on the entire process to get the vehicle we wanted. entire process to get the vehicle we wanted. More

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I was pleased with the quality and product knowledge of the salesperson. also the concern given to my needs the salesperson. also the concern given to my needs More

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The experience was very easy. Staff was very friendly and accomodating. I had never traded in a vehicle and this first experience was effortless. Staff was very friendly and accomodating. I had never traded in a vehicle and this first experience was effortless. More

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Excellent service and great customer care with knowledgeable salesman who will let you know about any questions you have. knowledgeable salesman who will let you know about any questions you have. More

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Awesome energy and vibe, on the ball with very good customer serice, efficiency, and skill! customer serice, efficiency, and skill! More

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