Ismael Lopez
Ismael Lopez at Showcase Honda

Ismael Lopez

Sales Consultant

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.2
23 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

34 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.2

23 Reviews

Write a Review

23 Reviews of Ismael Lopez

May 18, 2025

Dealership Rating
Employee Rating

The sales manager at Showcase Honda was completely unprofessional and shockingly disrespectful. Instead of taking responsibility, he was rude and defensive—despite the fact that I was the one being in More

by MZMLK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 19, 2025

Showcase Honda responded

We aim to treat every guest with professionalism and respect, and it’s clear that your visit fell short of those expectations. We understand how frustrating it must have been to feel dismissed, particularly in a situation where your concerns deserved thoughtful attention. We’d like the opportunity to learn more about your visit and properly address your concerns. Please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

May 14, 2025

Dealership Rating
Employee Rating

Always greet me as soon as I pull in. Always helpful to find Sebastian when I arrive to pick up car. More

by Marissaacosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Eshelman

May 16, 2025

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team is providing you with such great service. We'll be sure to pass your compliments on to Sebastian. Looking forward to seeing you again soon!

May 05, 2025

Dealership Rating
Employee Rating

Andrew Barnes was my only concern amd dissapointment . everything else went smooth. Thank You. More

by JCDIGITALASSETS
Recommend Dealer
Yes

Other Employees Tagged: Ismael Lopez

May 05, 2025

Showcase Honda responded

Thanks for your feedback! We're glad to hear everything went smoothly overall. We appreciate your honesty regarding Andrew and will address your concerns to ensure a better experience in the future. Your input helps us improve!

April 28, 2025

Dealership Rating
Employee Rating

Worst place Sales tactics were non transparent Forget to fill the tank Was told it’s ok with half a tank to get home More

by CK_M19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stephen Ayeni

Apr 28, 2025

Showcase Honda responded

We aim to provide a transparent and seamless process for all of our customers, and we understand how important it is to feel confident and informed throughout your journey with us. We take your concerns seriously, and we would love the opportunity to address them directly. Please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

April 06, 2025

Dealership Rating
Employee Rating

Had a very good experience here and everyone was kind and friendly and would recommend anyone this shop More

by DVELARDE1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma

Apr 07, 2025

Showcase Honda responded

Thanks for the wonderful review! We're thrilled to hear you had a great experience and felt welcomed by our team. Your recommendation means a lot to us—looking forward to seeing you again soon!

March 30, 2025

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Employee Rating

Very nice dealership Mr Lopez made our purchase very easy and pleasant, great place to do business!! More

by kenwalsh2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Showcase Honda responded

Ken, we're thrilled to hear about your positive experience! Mr. Lopez is dedicated to making every visit enjoyable. Thank you for choosing us, and we look forward to serving you again in the future!

February 25, 2025

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Employee Rating

Great service. Took the time to understand my needs and explained the process thoroughly. I highly recommend each of them in helping with your car search needs More

by MZMLK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shantell Jordan

Feb 25, 2025

Showcase Honda responded

We’re thrilled to hear you had a great experience! Our team is dedicated to understanding each client’s needs, and your recommendation means a lot to us. Thank you for sharing your feedback!

December 22, 2024

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Employee Rating

I had a very disappointing experience with the finance team. They treated me as if I were unintelligent simply because I chose not to purchase GAP insurance. On top of that, they significantly overcharged More

by GIGI.SPEAKS
Recommend Dealer
No
Dec 27, 2024

Showcase Honda responded

We always strive to ensure our customers feel comfortable and informed throughout the process, and we would appreciate the opportunity to look into this further. If you wish to discuss this in more detail or seek clarification, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

December 19, 2024

Dealership Rating
Employee Rating

Nice friendly fast didnt bug you every second didn’t have to talk to lots people fed me good popcorn Not exactly truthful/honest More

by Margina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Grossmann, Can’t remember Hannah’s mgr he was ok too

Dec 20, 2024

Showcase Honda responded

Thanks for the great feedback, Margina! We’re glad you enjoyed the friendly service and delicious popcorn. We strive to create a relaxed atmosphere while being helpful. Your thoughts on honesty will be taken into consideration as we continue to improve. Hope to see you again soon!

September 17, 2024

Dealership Rating
Employee Rating

He was attentive and knowledgeable 👍will be back again Coffee was good, too No Donuts 🙃 More

by SHAY616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Eshelman , Just sales and service

Sep 18, 2024

Showcase Honda responded

Thanks for the awesome feedback, Shay! We're thrilled you enjoyed the coffee and found our service attentive and knowledgeable. We appreciate your input on the donuts and will definitely consider that for the future. Looking forward to your next visit!

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