Ismael Lopez
Ismael Lopez at Showcase Honda
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Ismael Lopez

Sales Consultant

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.2
20 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

34 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.2

20 Reviews

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20 Reviews of Ismael Lopez

April 28, 2025

Dealership Rating
Employee Rating

Worst place Sales tactics were non transparent Forget to fill the tank Was told it’s ok with half a tank to get home More

by CK_M19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stephen Ayeni

Apr 28, 2025

Showcase Honda responded

We aim to provide a transparent and seamless process for all of our customers, and we understand how important it is to feel confident and informed throughout your journey with us. We take your concerns seriously, and we would love the opportunity to address them directly. Please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

April 06, 2025

Dealership Rating
Employee Rating

Had a very good experience here and everyone was kind and friendly and would recommend anyone this shop More

by DVELARDE1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma

Apr 07, 2025

Showcase Honda responded

Thanks for the wonderful review! We're thrilled to hear you had a great experience and felt welcomed by our team. Your recommendation means a lot to us—looking forward to seeing you again soon!

March 30, 2025

Dealership Rating
Employee Rating

Very nice dealership Mr Lopez made our purchase very easy and pleasant, great place to do business!! More

by kenwalsh2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Showcase Honda responded

Ken, we're thrilled to hear about your positive experience! Mr. Lopez is dedicated to making every visit enjoyable. Thank you for choosing us, and we look forward to serving you again in the future!

February 25, 2025

Dealership Rating
Employee Rating

Great service. Took the time to understand my needs and explained the process thoroughly. I highly recommend each of them in helping with your car search needs More

by MZMLK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shantell Jordan

Feb 25, 2025

Showcase Honda responded

We’re thrilled to hear you had a great experience! Our team is dedicated to understanding each client’s needs, and your recommendation means a lot to us. Thank you for sharing your feedback!

December 22, 2024

Dealership Rating
Employee Rating

I had a very disappointing experience with the finance team. They treated me as if I were unintelligent simply because I chose not to purchase GAP insurance. On top of that, they significantly overcharged More

by GIGI.SPEAKS
Recommend Dealer
No
Dec 27, 2024

Showcase Honda responded

We always strive to ensure our customers feel comfortable and informed throughout the process, and we would appreciate the opportunity to look into this further. If you wish to discuss this in more detail or seek clarification, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

December 19, 2024

Dealership Rating
Employee Rating

Nice friendly fast didnt bug you every second didn’t have to talk to lots people fed me good popcorn Not exactly truthful/honest More

by Margina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Grossmann, Can’t remember Hannah’s mgr he was ok too

Dec 20, 2024

Showcase Honda responded

Thanks for the great feedback, Margina! We’re glad you enjoyed the friendly service and delicious popcorn. We strive to create a relaxed atmosphere while being helpful. Your thoughts on honesty will be taken into consideration as we continue to improve. Hope to see you again soon!

September 17, 2024

Dealership Rating
Employee Rating

He was attentive and knowledgeable 👍will be back again Coffee was good, too No Donuts 🙃 More

by SHAY616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Eshelman , Just sales and service

Sep 18, 2024

Showcase Honda responded

Thanks for the awesome feedback, Shay! We're thrilled you enjoyed the coffee and found our service attentive and knowledgeable. We appreciate your input on the donuts and will definitely consider that for the future. Looking forward to your next visit!

September 03, 2024

Dealership Rating
Employee Rating

Friendly atmosphere,willing to work with u in price and paperwork was easy and fast More

by QUAIL2C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you enjoyed the friendly atmosphere and found the price negotiation and paperwork process to be smooth and efficient. Our team strives to make every step of the experience as pleasant as possible. If you need anything further or have any questions, feel free to reach out. We look forward to assisting you again in the future!

September 03, 2024

Dealership Rating
Employee Rating

Janet wasn't there when I arrived so Ish worked with me. They had almost 3800 dollars of "dealer installed" options and fee's that were not included in the advertised price. Things like window tint. I e More

by billybobcookson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Janett Arias, Moose

Sep 09, 2024

Showcase Honda responded

We regret that your visit did not meet your expectations, and we take your concerns about the dealer-installed options and fees seriously. Transparency is very important to us, and we're sorry to hear that you feel there was a discrepancy regarding the window tint. To ensure this is properly addressed, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. She will be happy to assist you further and look into the matter to find a resolution. We appreciate your feedback and hope to make things right.

Sep 10, 2024

billybobcookson responded

I spoke with Steve the Used Car Sales Manager today. It was not pleasant, he tried to bully me to change my review or include the words I assumed in my review. After that experience I don’t think I want to talk to anyone else, just to be told I was wrong, and “Why did I buy it?” Lesson learned on my part.

September 02, 2024

Dealership Rating
Employee Rating

It was a good process! I found the car I wanted online and was able to come in and view it, and get out relatively quickly. I do think the process could have been quicker, More

by SHELBYFARNHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you found the car you wanted and had a positive overall experience. We appreciate your patience and are continuously working to make our process as efficient as possible. If you have any further suggestions or need assistance in the future, please let us know. We look forward to serving you again!

1

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