Ivan Chernov | Page 2

Most honest and easy process of the 6 dealerships we tried to deal with in our purchase experience. The salesman here was the ONLY one who actually spoke directly to my daughter (for whom we were purch tried to deal with in our purchase experience. The salesman here was the ONLY one who actually spoke directly to my daughter (for whom we were purchasing the car). Met Sales manager, General Manager, and everyone thanked us for our business. Quite a different experience over the other Mazda dealerships and the 3 Toyota dealerships. More

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We enjoyed our experience and would recommend anyone to dealership. Connor was great to work with. In fact the whole team took care of us. We are happy with our new ride. dealership. Connor was great to work with. In fact the whole team took care of us. We are happy with our new ride. More

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Great Team. Connor was the best. Whole team was great. We will definitely be returning when we purchase again. Connor was the best. Whole team was great. We will definitely be returning when we purchase again. More

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Great People, Great Dealer! This is my THIRD new car from Ivan at Jim Ellis Mazda of Marietta. Ivan is very friendly, knowledgeable, professional and efficient. He always takes This is my THIRD new car from Ivan at Jim Ellis Mazda of Marietta. Ivan is very friendly, knowledgeable, professional and efficient. He always takes care of me and has my best interests in mind. He was able to get me the top dollar for my trade and the BEST PRICE on the new car. There is another Mazda dealer 4 miles away from my house, but I choose to do my business with Jim Ellis because they ALWAYS provide the best experience and pricing. Big thanks to the Sales Manager Brunno and Brandon in Finance who made the whole process painless and got the best possible deal with the bank. It is rare to have a dealer so well-run and collaborated well among various departments. Highly Recommend! More

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Great Job by all, from the Front desk, Sales, to the Finance Department, to the Car Preparation Team. A great job by Ivan, in making things happen. Finance Department, to the Car Preparation Team. A great job by Ivan, in making things happen. More

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The salesman was very knowledgeable about the vehicle I was interested in purchasing. The purchase went smoothly and I am very satisfied with the results. was interested in purchasing. The purchase went smoothly and I am very satisfied with the results. More

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Katia was Great. Very attentive Bruno and Lance were also very courteous Thanks for Great experience Very attentive Bruno and Lance were also very courteous Thanks for Great experience More

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Worked with Ivan. One of the best experiences we’ve ever had. This is our second vehicle bought from this dealership. He is professional, knowledgeable and very per One of the best experiences we’ve ever had. This is our second vehicle bought from this dealership. He is professional, knowledgeable and very personable. We bought a new CX30. Greeted by Bruno who was one of the sales managers, and he introduced us to Ivan. Bruno was great as well. Such a smooth transaction from the beginning through working with finance. The vehicle was detailed perfectly and Ivan went through the vehicle and even set up our phone/Bluetooth. Thank you again Ivan for such a great experience! More

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If I could give this dealership 0 stars I would. I started working with Ivan 2 months ago to do some research on the vehicles to help make my decision on which model and trim level I wanted to buy. I started working with Ivan 2 months ago to do some research on the vehicles to help make my decision on which model and trim level I wanted to buy. 2 weeks ago I got back in touch with Ivan and he was very helpful in providing details on additional fees that would be included with the purchase and helped us decide on which vehicle to buy. We came in and decided on the vehicle, talked about the trade and then provided pictures on the vehicle to trade. We were given an offer for the vehicle and I went into to sign the paperwork. We came back 3 days later to complete the purchase and pick up the vehicle. Ivan then told us that our trade offer could not be honored. We did a walk around where he pointed out every scratch and ding on our nearly 12 year old trade. We then went in to look at KBB where, much to their surprise, the low offer was $125 less than what had been agreed to. After a bunch of back and forth on what they could do and what they could not do, we left. I did not appreciate the game that they were playing with this purchase. I was not out to “get a deal” I was perfectly fine with paying MSRP. Once you agree to a price, I expect you to honor it. The fact that Ivan “always has to give the bad news” is a problem. I do not want to work with a team that does not believe in integrity or ethics. Needless to say, I will drive the 20 minutes and 15 miles away to go to another dealer. More

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Ivan was our salesman and an absolute pleasure to work with. He worked hard to get us a deal with could agree on and took the time to explain the vehicle's functions. We also worked with Oleg (Finance M with. He worked hard to get us a deal with could agree on and took the time to explain the vehicle's functions. We also worked with Oleg (Finance Manager) and were pleased our experience. We are confident that we will be back again to purchase our next Mazda from Jim Ellis Mazda Marietta! More

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