J.D. Fagle | Page 2

Exceptional Customer Service Everytime Our AWD disengaged warning light came on with our Rav4. Not only did Terry Helgeson and J.D. Fagle take care of our situation right away. They followe Our AWD disengaged warning light came on with our Rav4. Not only did Terry Helgeson and J.D. Fagle take care of our situation right away. They followed up about a week later to see how things were going. Their customer service is top notch, which keeps us coming back to Toyota for all our vehicle purchases and services. Thank You Terry and J.D. for putting our family's safety first! More

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"Another Great Experience" This was the second time we worked with Terry Helgeson to purchase a new vehicle at Cedar Rapids Toyota and again were completely satisfied throughout This was the second time we worked with Terry Helgeson to purchase a new vehicle at Cedar Rapids Toyota and again were completely satisfied throughout the entire process. Terry has always been very welcoming, informative, patient and no pressure. Before purchasing, we typically make several visits to ask questions / test drive vehicles of interest - so, these are all important traits to us. Several other staff members at CR Toyota have been very helpful and easy to work with as well. We have also been very happy with the service/maintenance dept. since the purchase of our first vehicle from CR Toyota in 2012, More

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Top Level Customer Service Steve Lemke continues to provide the highest level of service every time one of my vehicles is serviced at CR Toyota. Steve gives great explanations Steve Lemke continues to provide the highest level of service every time one of my vehicles is serviced at CR Toyota. Steve gives great explanations of the recommended services and keeps me updated of the potential services are ahead. I always have a great experience with the service department at CR Toyota and would highly recommend them. More

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Great Dealership You guys are doing a great job. Everyone was pleasant in the dealership and made sure I was satisfied. The waiting area is customer friendly. You guys are doing a great job. Everyone was pleasant in the dealership and made sure I was satisfied. The waiting area is customer friendly. More

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Best Dealership in town! I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, this is the most reputable and trustworthy dealership that I have ever dealt with. More

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oil change/unexpected recall all done at once!! I drove in to get an express oil change and was told in the waiting room I would need to schedule an hour in the future for a recall for a spiral cabl I drove in to get an express oil change and was told in the waiting room I would need to schedule an hour in the future for a recall for a spiral cable. Much to my surprise when they said my rav was ready to go, they replaced the spiral cable so I didn't have to make a future appointment. That was an awesome surprise and that is why you guys are the best!! More

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Toyota care The guys are fantastic. I brought my vehicle in fot its 6 month checkup. Very good service. Fast,friendly, and it shows. I will visit again. The guys are fantastic. I brought my vehicle in fot its 6 month checkup. Very good service. Fast,friendly, and it shows. I will visit again. More

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C.R. Toyota "Rocks!!" for 2 Iowa Life(r)'s W.Smith/J.Otto Nobody's perfect, but..... " Wow!!" Cedar Rapids Toyota dealership from sales, service, parts, financing they are very, very close!! Last in for serv Nobody's perfect, but..... " Wow!!" Cedar Rapids Toyota dealership from sales, service, parts, financing they are very, very close!! Last in for service on our Rav 4, and Prius C, shortly before that. Appointment was made easily on their website, and confirmed by e-mail. Great service and I was on the road again. Also, used a coupon that was sent to my e-mail from Toyota!! We absolutely LOVE our Toyota's, and will only go to Cedar Rapids Toyota in Hiawatha!! We are life(r)'s. 2 Celica's, 2 Tacoma's, 2 Rav 4's and a Hybrid Prius C !! We are very excited to see and use the NEW Facility !! More

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Great service center, great dealership I have worked with this dealership and service department for years and cannot say enough good things about them. Their attention to quality work, cus I have worked with this dealership and service department for years and cannot say enough good things about them. Their attention to quality work, customer service and overall satisfaction is unmatched. Wouldn't think of going somewhere else. Great operation all the way around! More

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Repair center I had to have my moon roof repaired in my 2006 Highlander. The staff and techs are top rate. I my roof sounds healthier than it has in years. Work com I had to have my moon roof repaired in my 2006 Highlander. The staff and techs are top rate. I my roof sounds healthier than it has in years. Work completed on time. More

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