Dealership Experience
6 yrs, 3 mos
Industry Experience
23 yrs, 9 mos
Specialties & Trainings
masters from university of toyota on sales and leasing
187 Reviews
Write a Review187 Reviews of J.R. Romo
August 06, 2021
The salesperson, JR, listens to what the customer wants and works to make everything go smoothly, as does Chad on the finance side. Open to buy a car on Thursday! and works to make everything go smoothly, as does Chad on the finance side. Open to buy a car on Thursday! More
Other Employees Tagged: Chad Atcheson
August 06, 2021
This was an amazing visit to this dealership there was no pressure from JR he was very helpful and informative. Great customer service. Walked away with a new car. pressure from JR he was very helpful and informative. Great customer service. Walked away with a new car. More
Other Employees Tagged: Chad Atcheson
July 31, 2021
We test drove several cars over a couple different days. AJ and JR were very easy and pleasant to work with. Highly recommend them. The final purchase transaction was very quick also. AJ and JR were very easy and pleasant to work with. Highly recommend them. The final purchase transaction was very quick also. More
Other Employees Tagged: Alvaro Romo , Chad Atcheson
July 29, 2021
Absolutely great experience all around. I had been in the market for a specific car for about a month and on two occasions made appointments at other dealerships to test drive one only to be told the car had market for a specific car for about a month and on two occasions made appointments at other dealerships to test drive one only to be told the car had been sold prior to my arrival. I noticed the listing for this vehicle at noon on a Thursday and reached out to the Dealership. I spoke with Cooper and he was amazing to work with. He accommodated my hectic work schedule and not only got the car ready for my Fiancé to look at and test drive Thursday evening but offered to hold the car until I got off work Friday to test drive myself. I showed up Friday and true to his word there the car was waiting for me. J.R. Was the salesman assigned to me and he was wonderful. He was very kind and helpful with My fiancé the night before and myself that Friday. I was not pressured in any way on financing or anything. The car was exactly as advertised. All in all I’d 100% do business here again and recommend them to anyone in the market for a vehicle. More
Other Employees Tagged: Cooper Albright
July 28, 2021
JR was a pleasure to work with, easy process for my first time buying experience. If you're thinking about buying a car, look no further. Luxury & Imports are your people. time buying experience. If you're thinking about buying a car, look no further. Luxury & Imports are your people. More
Other Employees Tagged: Chad Atcheson
July 27, 2021
Wonderful experience with my van! They were very patient with my work schedule and getting to the dealership. Everyone who worked there was very nice! with my work schedule and getting to the dealership. Everyone who worked there was very nice! More
Other Employees Tagged: Lauren Mortsolf
July 26, 2021
JR was an amazing salesman, very personable and professional. There was no pressure and he knew exactly what I wanted. JR made the entire transaction so simple professional. There was no pressure and he knew exactly what I wanted. JR made the entire transaction so simple More
July 20, 2021
J.R was very awsome and helpful with the purchase of my new car today! I like it a lot! Wonderful team of people. 10/10 recommend. new car today! I like it a lot! Wonderful team of people. 10/10 recommend. More
Other Employees Tagged: Cooper Albright, Chad Atcheson
July 15, 2021
This is my 2nd car I bought from them. J.r. is easy to work with. He answered all my wife's concerns. He did so with calmness and wasn't put off at all. She gets buying anxiety. The finance team was great work with. He answered all my wife's concerns. He did so with calmness and wasn't put off at all. She gets buying anxiety. The finance team was great also. They took the time to explain all the details and was super friendly. I won't go anywhere else to buy a car! More
Other Employees Tagged: Chad Atcheson