473 Reviews of JC Cooper
June 18, 2025
My 2023 Rav4 XSE Hybrid was having random issues with front viewing camera (one above the rearview mirror) which was causing several random safety faults with the vehicle. Back in May, I met Simon Chan front viewing camera (one above the rearview mirror) which was causing several random safety faults with the vehicle. Back in May, I met Simon Chan when I brought my Rav4 in for 30K service. I decided to stick with him and build a relationship with him on service versus seeing other service writers on every visit that I make. Simon has been great and I appreciate working with him. The shop was able to definitively diagnose the issue to be the front camera and replaced it. So far, I have driven the car for 30 minutes without issues. Previously, after 10 - 15 minutes, the car would start to display safety system errors. So far so good and hoping it will stay that way. More
Other Employees Tagged: Katie Fuller, Simon Chan
June 18, 2025
Regular customer - always great service. They are very good at finding the problem and fixing it right the first time. Have recommended this dealership to all my friends. They are very good at finding the problem and fixing it right the first time. Have recommended this dealership to all my friends. More
June 17, 2025
They usually do well. Been going there for many years. Last trip, went in for 4 wheel alignment and oil change for my Lexus GX and the wheel alignment wasn't successful. M Been going there for many years. Last trip, went in for 4 wheel alignment and oil change for my Lexus GX and the wheel alignment wasn't successful. Made appt to redo, waited 3 hrs and it still wasn't completed. May have to find another place to take my vehicles. More
June 15, 2025
I don’t mind to drive extra miles to go to Cobb County Toyota. The service they provide is the exceptional. JC is very professional, responsive, knowledgeable and reliable. Thank you for taking care Toyota. The service they provide is the exceptional. JC is very professional, responsive, knowledgeable and reliable. Thank you for taking care of my car! More
June 13, 2025
I had a very negative experience when I purchased my car there. Sales person was pushy. Went there to purchase a different model but they didn’t have any in stock. Never felt comfortable driving this car. there. Sales person was pushy. Went there to purchase a different model but they didn’t have any in stock. Never felt comfortable driving this car. The service department is ok most of time but have had to wait a few hours for routine maintenance. More
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