Delfin Green

My second car buying experience with Desirea and BMW Silver Spring. I appreciate the no hassle way they do business. It's always a pleasant experience with Desirea Silver Spring. I appreciate the no hassle way they do business. It's always a pleasant experience with Desirea More

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The dealership goes above and beyond customer satisfaction but from the start treated me like a family member. I'm proud to be a part of this BMW family. satisfaction but from the start treated me like a family member. I'm proud to be a part of this BMW family. More

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Ms. Jackson made my visit seamless and hassle-free. She made every effort to ensure my car-buying experience was left with a lasting impression - she achieved unwavering success! made every effort to ensure my car-buying experience was left with a lasting impression - she achieved unwavering success! More

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Eric did a great job advising throughout the sales process. It started with him being very knowledgeable about the i3 I was interested in. But he also paid attention to detail after the purchase when process. It started with him being very knowledgeable about the i3 I was interested in. But he also paid attention to detail after the purchase when I had to return for follow-on service. He is a true professional who also knows a thing or two about soccer :-). More

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I found Gen to be very knowledgeable and forthcoming with pertinent information. He gave me the tools I needed to make informed decisions with feeling coerced or pushed. One of my best overall car dealershi pertinent information. He gave me the tools I needed to make informed decisions with feeling coerced or pushed. One of my best overall car dealership interaction experiences. More

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My experience here at BMW of Silverspring was excellent. My Client Advisor Desirea Jackson has outstanding customer service skills. She is very knowledgeable about BMW products. This is my second BMW X7 fr My Client Advisor Desirea Jackson has outstanding customer service skills. She is very knowledgeable about BMW products. This is my second BMW X7 from Ms. Jackson of BMW Silver spring. More

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I had an amazing experience at BMW Of Silverspring. Everything went perfectly. Staff is very polite and attentive, especially my Client Advisor Desirea Jackson, she is the best salesperson. She knows t Everything went perfectly. Staff is very polite and attentive, especially my Client Advisor Desirea Jackson, she is the best salesperson. She knows the products and always ensuring that you are well informed as possible. More

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Desirea, Delphin, Ms. Karen and Mr. DeVane were very personable and professional. Desirea went above and beyond to make sure I had transportation while my car was being se Karen and Mr. DeVane were very personable and professional. Desirea went above and beyond to make sure I had transportation while my car was being serviced. She held my hand through the inspection and registration process. Thank you BMW Silverspring! More

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Grant King was awesome. .. this guy exceeded my expectations... excellent in communications, friendly and pleasant demeanor, personable, displayed a high level of profession .. this guy exceeded my expectations... excellent in communications, friendly and pleasant demeanor, personable, displayed a high level of professionalism in how he interactedwith me, what i noticed his colleagues and others. Good job. More

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It was my first time purchasing at BMW Silver Spring and so happy that we made that decision! Everyone at the entire dealership was courteous and friendly! We have purchased our previous BMW's at other deal so happy that we made that decision! Everyone at the entire dealership was courteous and friendly! We have purchased our previous BMW's at other dealers and you cannot even compare the customer service, level of professionalism and genuinity that Gen and his team demonstrated. I have also purchased from other manufactures and finance always tried to throw in unnecessary things that are overlooked by customers. However, that was not the case here! Gen was honest, real, quick, and made the process smooth and not feel like one has been scammed!He was very knowledgable, straightforward and helped navigate this last step so smoothly. More

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