310 Reviews
Write a Review310 Reviews of JD Brooks
June 02, 2024
I didn’t have a long wait they told me when to expect my car and it was ready on time Thanks for the ride to my home and the pick up to get my car. You’re the greatest. car and it was ready on time Thanks for the ride to my home and the pick up to get my car. You’re the greatest. More
Other Employees Tagged: John Henry, Randall Cates, NOE AVILA, Richard Heuser
May 31, 2024
Riata Ford has always treated me fairly, in both sales and service. I couldn't ask for anything more from an auto dealership, and that's why I keep coming back. and service. I couldn't ask for anything more from an auto dealership, and that's why I keep coming back. More
Other Employees Tagged: Ajay Malani, Dorothy Metcalf
May 23, 2024
Poor communication, staff seems don't care very good about explanations or solve the issue, and made me take my truck 3 times. 1st day, service was completed, 2nd time I left my truck all day and nothi about explanations or solve the issue, and made me take my truck 3 times. 1st day, service was completed, 2nd time I left my truck all day and nothing was done, I was asked to take my truck for a third time, I left my truck all day, they completed what they needed but they left my truck with a very annoying noise in the interior while I am driving. I did not receive any paperwork of the job completed and when I texted back to JD I can see he is annoyed or it didn't care at all to solve the issue. More
Other Employees Tagged: Randall Cates
May 22, 2024
Always great, fast, friendly service! Will definitely continue to use for all of my cars service needs. Will definitely continue to use for all of my cars service needs. More
Other Employees Tagged: Robert Carreon
May 21, 2024
Riata just started the new service program that includes pick up and delivery of your vehicle in addition to a video of the car services, the way other companies do it, and providing status and ETAs via tex pick up and delivery of your vehicle in addition to a video of the car services, the way other companies do it, and providing status and ETAs via text. They made the whole transaction transparent and very convenient and even the suggestions for additional services was less of a "hard sell" and more like actual recommendations. Great job! More
Other Employees Tagged: Joe Vanek , Roy and Uriah.
May 20, 2024
Awesome service ! Incredible work. I will always come back and the people are super nice! Incredible work. I will always come back and the people are super nice! More
Other Employees Tagged: John Henry, Randall Cates, Richard Heuser, Joe Vanek , Tim King, Kelsey Martinec
April 19, 2024
Great! My car is perfect. Y’all are the best! This was so pleasant. Your staff is so helpful. My car is perfect. Y’all are the best! This was so pleasant. Your staff is so helpful. More
Other Employees Tagged: Marri Stokes, Robert Carreon, Jeff Ledesma, Will Goodwin, Randall Cates , Nick Avila, Clifford Hatch, Michael Jackson

