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JD Brooks
310 Reviews
310 Reviews
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310 Reviews of JD Brooks
October 20, 2024
JD the service writer Erik the mechanic did an excellent job repairing my vehicle replacing a faulty under warranty alternator and repairing the wiring. job repairing my vehicle replacing a faulty under warranty alternator and repairing the wiring. More
by QUINCY443
Verified CustomerOther Employees Tagged: Erik
October 14, 2024
Michael Jackson in sales was incredible, I will never go to another dealership. On top of that I had my truck serviced for the first time and JD in the service department was great. to another dealership. On top of that I had my truck serviced for the first time and JD in the service department was great. More
by JASONLOURIGAN
Other Employees Tagged: Michael Jackson
October 12, 2024
Great service they explained what need they done gave a price and told me how long it would take. Staff very friendly and knowledgeable. price and told me how long it would take. Staff very friendly and knowledgeable. More
by Brett42654
Other Employees Tagged: Randall Cates
October 11, 2024
Joe and the staff at Riata are absolutely amazing! They got me in and out in record time and I couldn’t be more grateful for that! Keep doing what you’re doing!!! They got me in and out in record time and I couldn’t be more grateful for that! Keep doing what you’re doing!!! More
by TIFFINIGEM6
Other Employees Tagged: Joe Vanek
October 04, 2024
2015 it very well your shop was very good to me the very good to me. good to me. More
by mr.sonic817
Other Employees Tagged: Dorothy Metcalf
October 02, 2024
service people are very polite and helpful. The mechanics I find to be very nice and knowledgeable. JD in the service department is very knowledgeable and helpful ( Personable ) The mechanics I find to be very nice and knowledgeable. JD in the service department is very knowledgeable and helpful ( Personable ) More
by ASAP
September 12, 2024
I’m surprised that I had never heard of Riata Ford until the week I had my car serviced. They noticed and addressed things other service departments completely overlooked. I’m very satisfied with the servic the week I had my car serviced. They noticed and addressed things other service departments completely overlooked. I’m very satisfied with the service More
by CDBRYANT1989
Other Employees Tagged: John Henry, Randall Cates, NOE AVILA, Richard Heuser, Scott Jordan, Robert Laughlin, Daniel Santiago , Kelsey Martinec
September 06, 2024
Brought car in and left it for brake issues (soft pedal) and none were found and was told @no issues”. Drove it and continued with same concern. Made an appointment online to bring it back and chose option and none were found and was told @no issues”. Drove it and continued with same concern. Made an appointment online to bring it back and chose option to @wait”. When I arrived was told they could not get to it that day, so I should come back. After expressing concern we went for a test drive that identified several possible issues. Again I was told that it could not be addressed that day, so I should bring it back. As I felt/knew it was unsafe to drive I stated I would not drive it, but would leave it. I did get a ride back home. However the diagnosis was contaminated brake fluid, sticking HCU valves, master cylinder…ending up with a $2902.05 repair. Good news was the replacement of the brake booster was performed at no charge as part of a recall. My question is why was the brake fluid not addressed in the the earlier brake work performed by the dealership, or looked at when I brought the car in a few weeks prior and was sent home “no trouble found”? More
by flannery.finnegan
