JD Davis | Page 9

Very pleasant and helpful and patient Joe Davis did an excellent job helping us to get the vehicle we desired. he was very friendly, informative and patient. We were very pleased. Joe Davis did an excellent job helping us to get the vehicle we desired. he was very friendly, informative and patient. We were very pleased. More

Report | Print

J.D. Davis Top Salesman-Phillips Dodge fantastic dealership. We had been to several dealerships looking to purchase a 2019 Dodge Durango. We went to Phillips Dodge met with J.D. Davis and found him very profess We had been to several dealerships looking to purchase a 2019 Dodge Durango. We went to Phillips Dodge met with J.D. Davis and found him very professional and knowledgeable about the Durango. Due to the fact we live quite a drive from the dealership. J.D. Davis went out of his way to even take us to a bicycle shop, so we could make sure my Trek Recumbent would fit inside the Durango. After considering all the other Dodge dealerships deals, we bought our 2019 Durango from Phillips Dodge because J.D. Davis worked the hardest to get us the best deal possible. My wife and I are retired so it is important we stay on budget because of our retirement income. J.D. Davis and Phillips Dodge made it possible for us to afford the new 2019 Durango. We want to thank everyone at Phillips that made our deal possible. More

Report | Print

Survey Great overall experience. In and out quick and easy process. Great price. Sales guy was Awesome he was very helpful and was very friendly . No complai Great overall experience. In and out quick and easy process. Great price. Sales guy was Awesome he was very helpful and was very friendly . No complaints.. 👍🏼😊 More

Report | Print

excellent service, like family Our experience working with Phillips Auto Sales was indeed a precious one, the service given to us by the Sales personal was one I did not expected, i Our experience working with Phillips Auto Sales was indeed a precious one, the service given to us by the Sales personal was one I did not expected, it was like working with family members that care about our interest in purchasing was was right for us. Loved the experience working with the staff. strongly recomend to our friends. More

Report | Print

New vehicle purchase JD Davis did an outstanding job helping us to determine exactly which vehicle to purchase and researched where one was located. Management and the fin JD Davis did an outstanding job helping us to determine exactly which vehicle to purchase and researched where one was located. Management and the finance office provided the needed support to make the deal work. Very good buying experience. More

Report | Print

Everyone was great....Until we drove it off the lot! Our original assessment of Matt Hurd and others at Phillip's Chrysler Jeep in Ocala Fl was excellent. We purchased a 2019 Jeep Cherokee Limited with Our original assessment of Matt Hurd and others at Phillip's Chrysler Jeep in Ocala Fl was excellent. We purchased a 2019 Jeep Cherokee Limited with 16k miles from them on January 22nd. Our only issue at the time was how the extended warranty prices were represented by the sales manager. The true prices of the individual warranties were not priced out at first. It only showed what your payment would be if you purchased them. After talking us into every individual warranty we were shown the actual price of over $5500.00 that would be added to our loan. After we realized what was happening he then told us how we really didn't need most of them and to go for the smaller package. This practice was certainly deceiving at first and one that I was surprised to see in place. I'm sure plenty of others, especially seniors, are buying things they don't really need and paying $5500.00 extra for their vehicle. Showing what your new monthly payment was and not showing the total amount is why people hate going to buy a car. Fast forward to the next morning where the first thing I notice is several scratches on the passenger side headlight cover. The surface was smooth like there had been an attempt to buff it out but it was very noticeable and I could not believe I didn't notice it the day before. I didn't panic because I knew they would replace the cover once I notified Matt of the issue. I called and left a message on his voicemail that afternoon asking him to give me a call. No return call was received and so I left him another message the next day. Still no return call. Now we're into the weekend so I thought I'd give him until Monday to get back to me. We received a call from him on Monday saying he had located the extra fob so when my husband picked it up he told him about the scratches. They denied the repair because we had not noticed it the day we purchased. They said the 120 count "inspection" hadn't mentioned it and they surely wouldn't have let us drive off the lot if those scratches had been there. They did say they would look at the internet pictures to see if the damage was there and if it was they would replace the cover for labor charges of $600.00. The retail price quoted to us was $1400.00 because it would have included the headlight and everything attached. It's been 2 days and they haven't called so I guess our word was not good enough for them. What we thought had been a wonderful car-buying experience had suddenly turned sour If anyone in a position to correct this problem reads this I hope that they will address this issue. Bottom line is this...... Car dealers and car salesmans' poor reputations are still an issue for consumers so BUYER BEWARE ! Kathy and Chuck Hurst More

Report | Print

Review of dealer They were very knowledgeable,friendly,and the salesman was not pushy. Mr. Davis helped me through all aspects of my transaction.. Would recommend this They were very knowledgeable,friendly,and the salesman was not pushy. Mr. Davis helped me through all aspects of my transaction.. Would recommend this dealer to my friends and family. More

Report | Print

Great service The service was great. The sales guy was super helpful and friendly. Walked out with a new van with a lower monthly payment than I thought. The service was great. The sales guy was super helpful and friendly. Walked out with a new van with a lower monthly payment than I thought. More

Report | Print

JD is the man to see Great customer service. Over all rating a 10, from start to finish. Found the car I wanted worked magic numbers signed and drove away less than 2 hour Great customer service. Over all rating a 10, from start to finish. Found the car I wanted worked magic numbers signed and drove away less than 2 hours , only took so long on my part for being over picky. I would recommend JD 1000x and so should you. More

Report | Print

2nd TO NONE Phillips Chrysler Jeep Dodge Ram, is by far the best dealer xxxx i have ever dealt with, there staff, sales personal, maintenance dept and management Phillips Chrysler Jeep Dodge Ram, is by far the best dealer xxxx i have ever dealt with, there staff, sales personal, maintenance dept and management always go the extra mile to give you the best deal possible. and keep your vehicle running like a fine tuned clock.that is why this is the 5th car i purchased from them. they are 2nd to none. More

Report | Print