JEFF DOBSON

He was very pleasant and helpful. He tried to fine me a mustang, but, it was already sold. Hope to see him again for his excellent service. He tried to fine me a mustang, but, it was already sold. Hope to see him again for his excellent service. More

by cdipalmo55 Verified Customer Verified Customer

Report | Print

I prefer to have my Ford serviced at a dealership. I just feel I have a better leg to stand on should something go awry. What I like about this dealership is that I can bring my own parts and fluids a I just feel I have a better leg to stand on should something go awry. What I like about this dealership is that I can bring my own parts and fluids and they will use them (unlike another dealer in my immediate area who will only service vehicles with fluids recommended by Ford). I feel that they've been fair and, so far, all of the repairs have been made to my satisfaction - and I'm very particular. The service advisors are very nice, and once you actually get a direct phone number, the communication is easy. I really like the service director, Jeff. He has taken the time to explain things to me. I don't find that he or anyone else in Service has tried to sell me things that I don't need. Like another commenter, I do wish the updates were more timely. One of the biggest things I'd like to see changed is being able to get a loaner car. My mom is in her 90s and she lives about an hour and a half away. It makes me very nervous to be without a car in case I needed to get to her. More

by MYRAW09 Verified Customer Verified Customer

Report | Print

She was very professional with the way she handled herself and ask the questions answer the questions that we had and came out to check on us herself and ask the questions answer the questions that we had and came out to check on us More

by kathywiseman01 Verified Customer Verified Customer

Report | Print

Southern Ford did a wonderful job in a very timely manner and I am very pleased with the job and will go back when I need additional service! and I am very pleased with the job and will go back when I need additional service! More

by tedamauch Verified Customer Verified Customer

Report | Print

Very good homie atmosphere work was fair no complaints was out in hour and half was out in hour and half More

by jeffatnite Verified Customer Verified Customer

Report | Print

Excellent service! Thanks again! This is the only place I will take my F250. Thanks again! Thanks again! This is the only place I will take my F250. Thanks again! More

by osojames247 Verified Customer Verified Customer

Report | Print

Outstanding work ( 5 STARS ). The Mechanics got me in & out in Less then 30 minutes. The Mechanics got me in & out in Less then 30 minutes. More

by Chicago Blues man Verified Customer Verified Customer

Report | Print

Have complete confidence in the service department. 10x better than the last dealership we had before 10x better than the last dealership we had before More

by louhughes2003 Verified Customer Verified Customer

Report | Print

Pleasant place to do car business. Both repair and buying vehicles. Would recommend to others. Both repair and buying vehicles. Would recommend to others. More

by CRAIGSMITH50 Verified Customer Verified Customer

Report | Print

I love ford the people who are working there make you feel at home and everyone smiling at you and the coffee is amazing and you don’t wait long for service thank you feel at home and everyone smiling at you and the coffee is amazing and you don’t wait long for service thank you More

by BJDAVE31921 Verified Customer Verified Customer

Report | Print