Nicholas Pastorelli

The service agents are very knowledgeable and helpful. They kept in touch via text messages while I was waiting. They kept in touch via text messages while I was waiting. More

by DSzper Verified Customer Verified Customer

Report | Print

Very courteous, always treats me well. Service has been very good. work is documented and explained to me. Service has been very good. work is documented and explained to me. More

by Lois Knoll Verified Customer Verified Customer

Report | Print

Jeremiah is patient and professional, able to translate technical jargon and processes in a way I can understand. He is knowledgeable of parts, labor, processes, and costs. He acknowledged our coupon req technical jargon and processes in a way I can understand. He is knowledgeable of parts, labor, processes, and costs. He acknowledged our coupon request and left helpful notes for his team to follow when he was out of the office, allowing Nick to seamlessly fill us in on the status of our service. More

by robcolleenmas Verified Customer Verified Customer

Report | Print

Very fast and friendly. I liked that they didn’t try to sell me anything. I liked that they didn’t try to sell me anything. More

by Taylor Greene Verified Customer Verified Customer

Report | Print

I have mixed reviews about this place. I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as ther I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as there's no supervision, guiding them on how to act professional in front of customers. I've expressed this to other employees supposedly those over those individualsa couple of times but not seen any changes in the multiple times i've been there. Roughhousing and playing on their phones.It doesn't make me want them working on my car. As well as climbing into my car, all greasy with nothing to protect my seats. More

by lisa.maaco Verified Customer Verified Customer

Report | Print

Always pleasant. Doesn't they to over sell un needed items. If they did, I would not return Doesn't they to over sell un needed items. If they did, I would not return More

by dgoschey Verified Customer Verified Customer

Report | Print

This was my first visit and first maintenance on my new Rav4. Nicholas was very helpful with check in. I like the video Noah did showing what he checked. He did talk a little fast so I had to replay the Rav4. Nicholas was very helpful with check in. I like the video Noah did showing what he checked. He did talk a little fast so I had to replay the video again. Thanks for making my first visit a pleasant experience. More

by Debbie Verified Customer Verified Customer

Report | Print

The people are always nice and I like that they send a video of what they are doing with your car video of what they are doing with your car More

by Bravo Verified Customer Verified Customer

Report | Print

Everyone is polite and respectful. Plus they all let you know the approximate cost of the work required. Very efficient and friendly. Plus they all let you know the approximate cost of the work required. Very efficient and friendly. More

by jameskhenry Verified Customer Verified Customer

Report | Print

I was early for my appointment, Everyone was so kind and helpful specially Nick and Abigail! helpful specially Nick and Abigail! More

by Claudia Verified Customer Verified Customer

Report | Print