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Nicholas Pastorelli
Nicholas Pastorelli
Service Advisor
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
52 Reviews
52 Reviews
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52 Reviews of Nicholas Pastorelli
Verified Customer
May 03, 2026
Very courteous, always treats me well. Service has been very good. work is documented and explained to me. Service has been very good. work is documented and explained to me. More
by Lois Knoll
Other Employees Tagged: Keith Mcginnis
April 14, 2026
Jeremiah is patient and professional, able to translate technical jargon and processes in a way I can understand. He is knowledgeable of parts, labor, processes, and costs. He acknowledged our coupon req technical jargon and processes in a way I can understand. He is knowledgeable of parts, labor, processes, and costs. He acknowledged our coupon request and left helpful notes for his team to follow when he was out of the office, allowing Nick to seamlessly fill us in on the status of our service. More
by robcolleenmas
Other Employees Tagged: JEREMIAH PFLUGER , Mason - Sales / Appraisals
January 30, 2026
I have mixed reviews about this place. I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as ther I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as there's no supervision, guiding them on how to act professional in front of customers. I've expressed this to other employees supposedly those over those individualsa couple of times but not seen any changes in the multiple times i've been there. Roughhousing and playing on their phones.It doesn't make me want them working on my car. As well as climbing into my car, all greasy with nothing to protect my seats. More
by lisa.maaco
Other Employees Tagged: Cole Lutz, Seth A Tearney, Janessa Rios, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg
November 20, 2025
Always pleasant. Doesn't they to over sell un needed items. If they did, I would not return Doesn't they to over sell un needed items. If they did, I would not return More
by dgoschey
Other Employees Tagged: Abigail Lundberg
October 18, 2025
This was my first visit and first maintenance on my new Rav4. Nicholas was very helpful with check in. I like the video Noah did showing what he checked. He did talk a little fast so I had to replay the Rav4. Nicholas was very helpful with check in. I like the video Noah did showing what he checked. He did talk a little fast so I had to replay the video again. Thanks for making my first visit a pleasant experience. More
by Debbie
Other Employees Tagged: Noah
October 06, 2025
Everyone is polite and respectful. Plus they all let you know the approximate cost of the work required. Very efficient and friendly. Plus they all let you know the approximate cost of the work required. Very efficient and friendly. More
by jameskhenry
Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg
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