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JOSE DELGADO
JOSE DELGADO at Platinum Chevrolet

JOSE DELGADO | Page 3

SERVICE ADVISOR

Platinum Chevrolet

3001 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.6
150 Reviews

Hello my name is Jose, Service Advisor here at Platinum Chevrolet. I love classic cars and Chevrolet products !

Dealership Experience

2 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

150 Reviews

Write a Review

150 Reviews of JOSE DELGADO

March 31, 2026

Dealership Rating
Employee Rating

Jose, the service rep, as very good at answering all my questions. The customer lounge was great since I stayed the 2 hours until the service was done. More

by Richard Shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

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Mar 31, 2026

Platinum Chevrolet responded

It’s great to hear that Jose answered all your questions during your GMC Sierra 2500 service. We’re glad our lounge provided a comfortable spot during your two-hour wait. Thank you for the five-star rating! Eric Rumsower, Service Manager

March 30, 2026

Dealership Rating
Employee Rating

Very pleasant experience with platinum Chevrolet. Everything and everyone was very kind and helpful. Will return! More

by alycaboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

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Mar 30, 2026

Platinum Chevrolet responded

Thank you for trusting us with your Chevrolet Tahoe service. We’re delighted our team provided a pleasant and helpful experience and look forward to welcoming you back. Eric Rumsower, Service Manager

March 27, 2026

Dealership Rating
Employee Rating

Friendly efficient - had me in and out for my oil change . Let me know it was time for a new battery . More

by NONE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

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Mar 27, 2026

Platinum Chevrolet responded

Thank you for highlighting our friendly, efficient oil change service for your Cadillac and letting you know about your battery. We appreciate your feedback and look forward to helping with your next maintenance visit. Eric Rumsower, Service Manager

March 20, 2026

Dealership Rating
Employee Rating

Got me in and out within an hour and for a Denali oil change and fuel filter that was the fastest ever More

by MARK5954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2026

Platinum Chevrolet responded

It’s fantastic that your GMC Sierra 2500 Denali was in and out so quickly. Jose and the service crew are glad the oil change and fuel filter replacement went smoothly. We look forward to helping you again. Eric Rumsower, Service Manager

March 19, 2026

Dealership Rating
Employee Rating

They gave us an appointment to do the oil change within two days of our calling.We showed up on time and they performed the service as promised at the price they promised which is competitive with all the More

by sNitrosMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 20, 2026

Platinum Chevrolet responded

We’re glad we could schedule your oil change within two days of your call and complete it at the agreed competitive price. Jose and our team appreciate your trust in Chevrolet and are delighted to know you felt at ease with our expertise. Eric Rumsower, Service Manager

March 12, 2026

Dealership Rating
Employee Rating

Very communicative. I never felt that I was uninformed, I always felt like I knew what was going on, at least at a high level. More

by topher_chris12358
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Mar 12, 2026

Platinum Chevrolet responded

We’re glad our updates kept you informed during your Chevrolet service. It’s rewarding to know you always felt in the loop. Thank you for sharing your experience. Eric Rumsower, Service Manager

February 28, 2026

Dealership Rating
Employee Rating

My car broke down. Jose got me in right away. Let me know if a couple other needs. Fixed everything and kept me updated. Great service More

by RMDADDYSHAWN
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

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Feb 28, 2026

Platinum Chevrolet responded

Happy to hear Jose got your Volt in right away after the breakdown and kept you informed. We’re glad everything was taken care of and that you experienced great service. Thank you for the great review. Eric Rumsower, Service Manager

February 26, 2026

Dealership Rating
Employee Rating

Sales excellent Service dismal. Poor communications. Had to contact Chevrolet as they didn’t address my problems. Referred to a different dealer More

by Dcdacapo
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 27, 2026

Platinum Chevrolet responded

We are very disappointed to hear about your experience with us. That is not at all what we're about. Please reach out to us at your convenience so that our management team can address and rectify the issues ASAP for you. Thank you, David Barnes General Manager Platinum Chevrolet dbarnes@platinum-chevy.com

February 25, 2026

Dealership Rating
Employee Rating

Excellent Service and Communication. They always keep in Contact with you while your Vehicle is in there Shop. More

by SHAWN@SLFCONCRETE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Report | Print
Feb 26, 2026

Platinum Chevrolet responded

It’s wonderful to hear our team kept you informed while your Chevrolet Camaro was in the shop. We’re glad the service and updates met your expectations. Thanks for the 5-star rating, and we look forward to helping you again. Eric Rumsower, Service Manager

February 25, 2026

Dealership Rating
Employee Rating

Did not explain way a radio fuse cost $750. There was no info how many hours it took and why. More

by RV_SPECIALIST
Recommend Dealer
No
Report | Print
Feb 26, 2026

Platinum Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. David Barnes, General Manager dbarnes@platinum-chevy.com

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