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JOSE DELGADO

Overview Reviews (159) Inventory (233)

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JOSE DELGADO

JOSE DELGADO | Page 5

SERVICE ADVISOR

Platinum Chevrolet

3001 Corby Ave
Santa Rosa, CA 95407

Hello my name is Jose, Service Advisor here at Platinum Chevrolet. I love classic cars and Chevrolet products !

Contact Me

4.6

159 Reviews

Hello my name is Jose, Service Advisor here at Platinum Chevrolet. I love classic cars and Chevrolet products !

Overview Reviews (159) Inventory (233)

Dealership Experience

2 yrs, 7 mos

Languages Spoken

English

Spanish

4.6

159 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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159 Reviews of JOSE DELGADO

February 24, 2026

Dealership Rating

Employee Rating

Good understanding of what needs to be done. Good communication and knowledge of his job. Very nice person. Good communication and knowledge of his job. Very nice person. More

by ALEMAN7700

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

Feb 24, 2026 -

Platinum Chevrolet responded

Thank you for recognizing Jose’s clear communication and expertise on your Cadillac STS. We’re glad his friendly approach made the service process smooth. We look forward to assisting you again with any future needs. Eric Rumsower, Service Manager

February 20, 2026

Dealership Rating

Employee Rating

Took longer than promised, but outcome was good. Rattle location was discovered and fixed. Need to be more realistic about time till completion Rattle location was discovered and fixed. Need to be more realistic about time till completion More

by TEBURCH

Verified Customer

Service Time

Recommend Dealer

Yes

Other Employees Tagged: ERIC RUMSOWER

Feb 20, 2026 -

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

February 17, 2026

Dealership Rating

Employee Rating

Kind, courteous, prompt service Vehicle was finished when promised Would recommend them to friends and relatives promised Would recommend them to friends and relatives More

by dennywjr

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

Feb 17, 2026 -

Platinum Chevrolet responded

Thank you for highlighting our courteous and timely service. We’re glad your Chevrolet was ready as promised and appreciate you recommending us to friends and family. Jose and our service team look forward to welcoming you again. Eric Rumsower, Service Manager

February 17, 2026

Dealership Rating

Employee Rating

Friendly, courteous people. Did great work on a car they were not familiar with. Thank you. Did great work on a car they were not familiar with. Thank you. More

by MARILYNMASON

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Feb 17, 2026 -

Platinum Chevrolet responded

Thank you for the opportunity and we hope to see you again for any future needs! Have a great day!

February 17, 2026

Dealership Rating

Employee Rating

Jose was amazing! Attentive, responsive and transparent Jose kept me informed every step of the way, I felt very well taken care of. Attentive, responsive and transparent Jose kept me informed every step of the way, I felt very well taken care of. More

by PNRUSH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

Feb 17, 2026 -

Platinum Chevrolet responded

We’re thrilled Jose kept you informed and provided such transparent, attentive care during your Chevrolet Suburban service. It’s wonderful to know you felt well taken care of throughout. Thank you for trusting us with your vehicle. Eric Rumsower, Service Manager

February 16, 2026

Dealership Rating

Employee Rating

Very fast service. Staff was easy To work with and knowledgeable. I would recommend them. Staff was easy To work with and knowledgeable. I would recommend them. More

by Allie.solari24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

Feb 17, 2026 -

Platinum Chevrolet responded

Thank you for recommending us and for noting our fast knowledgeable service. Jose is pleased that the work on your Chevrolet Traverse was quick and easy. We look forward to assisting you again. Eric Rumsower, Service Manager

February 12, 2026

Dealership Rating

Employee Rating

Everyone at the dealership was very professional , knowledgeable, and polite during my visit. I will definitely be returning. knowledgeable, and polite during my visit. I will definitely be returning. More

by kellykate141414

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: ERIC RUMSOWER

Feb 12, 2026 -

Platinum Chevrolet responded

What a pleasure to learn that Jose and the team were professional, knowledgeable, and polite during your Tahoe service. Thank you for choosing us, and we look forward to your return visit. Eric Rumsower, Service Manager

February 12, 2026

Dealership Rating

Employee Rating

During the negotiations of the purchase of the vehicle, I asked specifically if there was an owner's manual in the truck. It was a 2024 Silverado 2500 and I wanted to make sure that there was an owner's manu asked specifically if there was an owner's manual in the truck. It was a 2024 Silverado 2500 and I wanted to make sure that there was an owner's manual with a vehicle and the salesman assured me there was and upon taking possession of the vehicle I searched the vehicle for and owners manual and there was not one in there. That is my complaint. When I confronted the salesman about this complaint he said my only option was to get one online and I find this very unacceptable More

by jmertens1001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Feb 12, 2026 -

Platinum Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. The owner's manuals on the newer vehicle are electronic and reside inside the phone app on your phone. It's possible there was a miscommunication there, however we are trying to see if there are still any way to find printed owners manuals for the 2024 vehicle you purchased. Thank you and we will be in contact. Have a great day. David Barnes, General Manager

February 05, 2026

Dealership Rating

Employee Rating

Good Enjoyable I had a good experience at Platnium Chevrolet. They took care of what I needed do e Chevrolet. They took care of what I needed do e More

by DURAMAXINGP4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

Feb 06, 2026 -

Platinum Chevrolet responded

It’s great to hear you had an enjoyable service experience with your Chevrolet Tahoe. JOSE is glad we could take care of everything you needed. Thanks for the five-star review and for trusting our team.

February 05, 2026

Dealership Rating

Employee Rating

Over priced. Took less than 30 minutes. Misdiagnosed. Wrong information was given to me and was not communicated till after the work was completed Took less than 30 minutes. Misdiagnosed. Wrong information was given to me and was not communicated till after the work was completed More

by ZACKERS5

Verified Customer

Recommend Dealer

Other Employees Tagged: JOSE DELGADO

Feb 09, 2026 -

Platinum Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. David Barnes, General Manager

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