JOSE DELGADO | Page 6

Platinum Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Chevrolet. Scott Daniels, General Sales Manager

Platinum Chevrolet responded

Thank you for letting us assist with your Chevrolet Trax as a walk-in while you were traveling. We’re pleased that KEITH, JOSE, and our team could make your two dogs feel at home with treats in our waiting area. Wishing you safe travels, and we look forward to helping you again if needed.

Platinum Chevrolet responded

Thank you for choosing Platinum Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Rumsower, Service Manager

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

Platinum Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We appreciated the opportunity to discuss your matter in greater detail and understand where we can improve. Thank you for the feedback and we hope you have a great day. David Barnes, General Manager

Platinum Chevrolet responded

Thank you for sharing your experience with us. We’re glad to hear that check‑in and check‑out were smooth and that your service was completed sooner than expected. Delivering efficient, hassle‑free visits is something our family takes pride in. We appreciate you choosing us and look forward to helping again whenever you need us.

Platinum Chevrolet responded

Thank you for taking the time to share this feedback. We're glad to hear that scheduling was simple and that our team delivered the professionalism, communication, and quality you deserve. Our staff works hard to create a friendly, timely, and reliable service experience, and it means a lot to see that reflected in your visit. We appreciate you choosing our family dealership and look forward to helping again whenever you need us.

Platinum Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Rumsower, Service Manager

Platinum Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Chevrolet. Eric Rumsower, Service Manager

Platinum Chevrolet responded

Thank you for the feedback and we will review this with the team. We always want to give you the option up front to wait or utilize our shuttle service, so we apologize for not setting the proper time expectation. Thank you for taking the time to share this with us and we hope you have a wonderful day.