
JR Castillo | Page 2
Pre-Owned Sales
Toyota of North Austin
8400 Research Boulevard
Austin, TX 78758
Languages Spoken
English
Spanish
39 Reviews
Write a Review39 Reviews of JR Castillo
March 21, 2024
Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. who are ready to Assistant. Very thankful for being able to help last minute. More
Other Employees Tagged: Shannon Brady, YK Lee, Jose Buantello, Gary Beckford , David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Walter Sanchez
March 19, 2024
Timothy Landry did an amazing job with finding me the best vehicle that fits me. Tim went above and beyond. If you ever visit Toyota North Austin, go to Timmy neutron😀 best vehicle that fits me. Tim went above and beyond. If you ever visit Toyota North Austin, go to Timmy neutron😀 More
Other Employees Tagged: YK Lee, Jose Buantello, Gary Beckford , David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Jasmin Salazar, Walter Sanchez, Lorenzo
March 16, 2024
3 hours for an oil change and the rudest service I’ve ever experienced. They called and offered me a free oil change. When I got there I couldn’t remember if it was a text or a call that I had received o ever experienced. They called and offered me a free oil change. When I got there I couldn’t remember if it was a text or a call that I had received offering me the oil change and wiper blades. they treated me as if I was lieing about it, telling me they needed proof of it, even though it was on my account. The guy that took our car in and gave it back was short with us, unfriendly and didn’t smile. More
Other Employees Tagged: Shannon Brady, Jose Buantello
March 16, 2024
Layers , please find different dealership too buy a car , Toyota is not good for you , Toyota is not good for you More
Other Employees Tagged: Gary Beckford
January 20, 2024
My service checkup went great! They provided prompt service and were very courteous. Thank you! They provided prompt service and were very courteous. Thank you! More
Other Employees Tagged: Shannon Brady, YK Lee, Jose Buantello, Gary Beckford , David Hardy, Hieu Nguyen, Elmer Piche, Jasmin Salazar, Walter Sanchez
January 13, 2024
JR Castillo is an excellent salesperson. He does the transition very positive and easy to go through. Takes time to explain and demonstrate the best options. He inquired what I was looking f He does the transition very positive and easy to go through. Takes time to explain and demonstrate the best options. He inquired what I was looking for and what it would be used for. Then demonstrated the best fit. Awesome jobJR. More
January 12, 2024
Waited 3. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. More
Other Employees Tagged: Shannon Brady, YK Lee, Jose Buantello, Gary Beckford , David Hardy, Humam Heet, Hieu Nguyen, Jasmin Salazar
December 20, 2023
Even though customers were all around the staff had a calm personality. That means a lot to a sometimes customer calm personality. That means a lot to a sometimes customer More
Other Employees Tagged: Shannon Brady, YK Lee, Jose Buantello, Gary Beckford , Sergio Ballesteros, Julio Bernal, Aidan Casillas, David Hardy, Humam Heet
December 01, 2023
Couldn’t be happier with the help provided by Toyota North Austin. JR Castillo went above and beyond to help me get approved and putting us in the exact car that we needed. He was a true hero and worked North Austin. JR Castillo went above and beyond to help me get approved and putting us in the exact car that we needed. He was a true hero and worked on it for hours while I was in another town. More

