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Dealership Experience
12 yrs, 9 mos
Industry Experience
12 yrs, 9 mos
Languages Spoken
English
449 Reviews
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449 Reviews of JR Nugent
August 08, 2020
Oil Change I was immediately greeted by a service rep. My info was quickly available on the computer. The waiting area was much more comfortable with the chair I was immediately greeted by a service rep. My info was quickly available on the computer. The waiting area was much more comfortable with the chairs instead of the couches that are difficult to get up from. More
by MJBESEDA
Verified Customer
August 05, 2020
love my car Everyone was great! The only issue I had was with the man that went over the warranty package. He was rude and made me cry while in his office. One Everyone was great! The only issue I had was with the man that went over the warranty package. He was rude and made me cry while in his office. One of the salesmen noticed that I was upset and came over to check on me, he was very nice. More
by tiff1217
Other Employees Tagged: Jacob Sowders was the salesman that sold me the car...*****
August 01, 2020
Great Service! My son bought a used Ford from J.R. 2 years ago who stayed with us through the process even though he probably was not making any money on it. I was My son bought a used Ford from J.R. 2 years ago who stayed with us through the process even though he probably was not making any money on it. I was so impressed by his service that 2 years later when I decided to buy a new car, I called J.R.for help. I had the same great customer service experience with J.R. again. Thank you!! More
by awalker113
July 24, 2020
What Family and Customer Service Is All About I have been in Waco, Texas since January of 2019 and have set my sights on Greg May Honda ever since I moved here to have mine and my wife's vehicles I have been in Waco, Texas since January of 2019 and have set my sights on Greg May Honda ever since I moved here to have mine and my wife's vehicles serviced only at Honda. I can honestly say I have made the right choice in choosing this dealership. They treat you like family more than just a customer in service and in sales! Trey is my go to Service Advisor whenever I need my vehicle serviced. He is personable, friendly, and knows what customer service is about! Also props to his superior, Trent Fedro, the Service Manager. I have loved every interaction I had with him. Personable, outgoing, and takes care of his employees. So much so, that I hope to join the team and work under Trent one day soon! Also shoutout to JR Nugent in the sales department. I have been talking to him often when waiting for my vehicle to be serviced, and he is very easy going, personable, and really cares about making sure you get into the right car at the right payment rather than just worrying about a sales quota or just getting you into a car. I will be buying my next Honda from this gentleman later this year or early next. Really quality guy! More
by DILLONM92
Other Employees Tagged: Trent Fedro , Trey
July 23, 2020
Great job by these guys. Great communication. Awesome customer service. They kept me in the loop on the issues they found with my car and fixed it fast and got my car back to me within the day!! customer service. They kept me in the loop on the issues they found with my car and fixed it fast and got my car back to me within the day!! More
by Csmit2030
Other Employees Tagged: Kyle Binner, Tony Ramirez, Lawrence Matthys, Dalton Turner, Trent Fedro
July 16, 2020
Great Buying Experience! By far this has been the easiest buying experience I've ever had. Everyone up there went out of their way to assure I had everything I needed. JR & Ky By far this has been the easiest buying experience I've ever had. Everyone up there went out of their way to assure I had everything I needed. JR & Kyle were great! I wanted gray seats and there were only three Passports in Texas that had it. But (sorry I don't know his name) while JR was working on my sale someone else was on the phone for over an hour to wrangle one of those three cars for me. I had my new car within 48 hrs More
by MARJORIEGREEN24
Other Employees Tagged: Kyle Binner, Trent Fedro , John Hunt, and Greg May himself
July 13, 2020
Best sales experience I have had in years. Lawrence was great and very knowledgable. The dealership was clean and the people were friendly. Fluff to meet the 25 word requirement... great and very knowledgable. The dealership was clean and the people were friendly. Fluff to meet the 25 word requirement... More
by JKSCHAEFER1979
Other Employees Tagged: Kyle Binner, Tony Ramirez, Lawrence Matthys, Dalton Turner
July 11, 2020
Had just what I wanted and everyone was nice and kind.I Had just what I wanted and everyone was nice and kind. I would purchase from them again. Lawrence world be the salesperson I would want. Had just what I wanted and everyone was nice and kind. I would purchase from them again. Lawrence world be the salesperson I would want. More
by tena1325
Other Employees Tagged: Kyle Binner, Lawrence Matthys
July 02, 2020
JR provided a great experience. He was very pleasant, listened to me, and helped me find the car I wanted. We had fun conversations based on his desk decorations, too. Made the experience feel more relax listened to me, and helped me find the car I wanted. We had fun conversations based on his desk decorations, too. Made the experience feel more relaxed. The car itself is awesome. Worth driving 1.5hrs to purchase (and waiting for arrival) More
by JeremiahG
July 02, 2020
Absolutely amazing dealership! Greg May is a God! Actually, I think is The One True God! How else could someone be selling vehicles and also be preserving his "God-given right" to be an ignorant and Actually, I think is The One True God! How else could someone be selling vehicles and also be preserving his "God-given right" to be an ignorant and selfish xxxx. Only a God could get away with doing something like that. More
by jburrs339
Other Employees Tagged: Kyle Binner, Tony Ramirez, Lawrence Matthys, Dalton Turner, Trent Fedro
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