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JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 10

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

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454 Reviews of JR Rodriguez

March 06, 2023

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Employee Rating

Parts wear out. It always good to know that my car will be serviced correctly. JR Rodriguez is knowledgeble and helpful. He is busy, but I get an update when there More

by tradersean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

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Mar 06, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! We are so glad that JR consistently provides you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities and JR will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 04, 2023

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JR Rodriquez provided great service, his knowledge of brand is expert. Great customer service with timely response to service matters. More

by Cheryl123
Recommend Dealer
Yes
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Mar 06, 2023

Walter's Mercedes-Benz of Riverside responded

Cheryl, Thank you for sharing the positive experience you had with JR! Offering quality and efficient service is so important to us, and we are glad that he provided you with nothing less. He will be delighted to hear of your kind words. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 16, 2023

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Dealership was clean restrooms was clean as well. Snacks were nice to have while you wait coffee was good More

by 12827 c
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Yes
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Feb 17, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are glad that our team could provide you with a top-notch experience. It is our pleasure to serve you and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 14, 2023

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JR Rodriguez in the service dept explains things very well and kept me informed. I didn't get the name of the man who evaluated my tires. He was very knowledgeable and helped me decide which tires to g More

by BonnieV
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Recommend Dealer
Yes
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Feb 15, 2023

Walter's Mercedes-Benz of Riverside responded

Bonnie, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that JR and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 10, 2023

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Great job done on my vehicle, I will always recommend Walter’s to my friends More

by animamoako
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Recommend Dealer
Yes
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Feb 13, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! We are so glad that our team took great care of you and your vehicle. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 06, 2023

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My focus is of my excellent service I received from my service Adviser JR Rodriguez. He is very knowledgeable and great communicator of my vehicle issues of many years More

by Sigma7
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Recommend Dealer
Yes
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Feb 07, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this 5-star rating! We are honored by your continued business, and we are so glad that he could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 03, 2023

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Excellent service very helpful and friendly A++++. One of the best dealer service experience ever More

by P.Olvera
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Icekk Ortiz

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Feb 06, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with a 5-star experience. Our guests' safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 25, 2023

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JR in service always treats us exceptionally and gets the job done in the agreed upon time. More

by David Hughes
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Recommend Dealer
Yes
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Jan 26, 2023

Walter's Mercedes-Benz of Riverside responded

David, Thank you for leaving JR this excellent review! We are so glad that he could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 25, 2023

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JR Rodriquez is a very knowledgeable, friendly, professional and patient service advisor. He gives advice and recommends service that is needed at the time of service. He is complete with regards t More

by msotspots
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 25, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Offering through and efficient service is so important to us, and we are glad that JR provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 23, 2023

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Employee Rating

Walters service department is the best! J R Rodriguez has been my customer service for over 3 years & he is very courteous, thorough & professional! More

by edavalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are honored that you continuously confide in us with your automotive needs, and we are so glad that JR could provide you with thorough and efficient service. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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