JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 9

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

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454 Reviews of JR Rodriguez

May 26, 2023

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Employee Rating

I had the opportunity to experience very competent service at Walter’s MB recently and for the first time. Mr. J R Rodriguez was the service advisor who helped me and I found him to be a professional More

by Showjens58
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 30, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are happy to hear that JR could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your Mercedes-Benz E- Class in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 26, 2023

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Alex Ramirez is outstanding. I live in Ontario California not too far away from the Mercedes dealership. I go all the way to Riverside, Walter’s Mercedes, because of the service More

by Dragon007
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Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, Alex Ramirez

May 30, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are delighted that you continuously make the drive from Ontario, California to us here at Walter's Mercedes-Benz of Riverside, and we are so glad that Alex and the team consistently provide you with the A+ service that you deserve. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your Mercedes-Benz needs with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 10, 2023

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This is the worst dealership I’ve ever dealt with. Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were More

by bretallan6
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Recommend Dealer
No

Other Employees Tagged: Tyler Usary, Mark Interlicchia, Alex Ramirez, Joseph Loera , Adam Garcia, Emil Iltchi, Jason Kontopedes, Brandon Monaco, Michael Ramos, Phil Macias & Brandon Barello

May 17, 2023

Walter's Mercedes-Benz of Riverside responded

Hi I have spoken with the team at great length and we don’t have any record of any circumstance like what you are describing here. I think you have the wrong store. Do you mind giving me a call? Sean Davisson General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

May 04, 2023

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Second car purchase from this dealership. Worked with Eddie Elsayed again because I had an excellent experience the first time. Had another excellent experience this second time with Eddie. More

by Olivia
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed, Liliana Duran , Nick Hays, Brandon Monaco

May 05, 2023

Walter's Mercedes-Benz of Riverside responded

Olivia, Thank you so much for your wonderful review! We are honored by your repeat business, and we are so glad that Eddy could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Mercedes-Benz- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

April 28, 2023

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My wife and I had another great experience purchasing a 2023 GLC with the AMG package. at Walter’s Mercedes yesterday . Christian Aparico was our salesman this time around and he is the best one with hav More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell , Christian Aparicio

Apr 28, 2023

Walter's Mercedes-Benz of Riverside responded

Jay, Thank you so much for your excellent review! We are honored by your continued business, and we are so glad that Christian took great care of you and your wife and made your experience with us top-notch. He will be delighted to know that you deeply valued his assistance. We warmly congratulate you on your new 2023 Mercedes-Benz GLC- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

April 27, 2023

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I went to Walter's Mercedes-Benz of Riverside for service. This was my first time going there. JR Rodriguez helped me. He explained everything they would be doing and broke down the prices, showing m More

by angelafayelopez
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2023

Walter's Mercedes-Benz of Riverside responded

Angelafayelopez, Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! Providing thorough and efficient service is so important to us, and we are glad that JR's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your Mercedes-Benz with our best care in your visits to come. Be sure to follow us on Facebook and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

Apr 27, 2023

angelafayelopez responded

Thank you, JR Rodriguez and the staff at Walter's for your excellent service!

April 18, 2023

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Mr. Jr Rodriguez was very professional and helpful. He knows his job which helped me make quick and right decision. Good to know Walters has such profess More

by rscghosh
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are happy to hear that JR took great care of you and made your experience with us as smooth as possible. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

April 06, 2023

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Great Service. I want to keep this car for a long time and I am comfortable knowing that Walter's will keep it on the road. More

by EraSprinter
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2023

Walter's Mercedes-Benz of Riverside responded

EraSprinter, Thank you for taking the time to leave us this positive review! We are happy to hear that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible and we look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 25, 2023

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Took my car to get a service B. Jr .Rodriguez help me, he was great. Every time I take my car to Walter’s Mercedes Benz I’ve always gotten great customer service. More

by Lisatucker224
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Walter's Mercedes-Benz of Riverside responded

Lisa, Thank you so much for your positive needs! We are honored that you continue to confide in us with your Mercedes-Benz needs, and we are so glad that JR took great care of your service B. It is our pleasure to assist you in any way possible. Please do not hesitate to give us ac all if there is ever anything more that we may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 24, 2023

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Employee Rating

Jr Rodriguez in service was super helpful and accommodating. Diagnosis of car was fair, and I left very satisfied. More

by meglee0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that JR's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

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