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JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 18

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

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454 Reviews of JR Rodriguez

February 27, 2021

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Employee Rating

Thank you, JR, for your exceptional customer service year after year. I really appreciate you and the staff at Walter’s Mercedes-Benz of Riverside. More

by Irene Campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 28, 2021

Walter's Mercedes-Benz of Riverside responded

Irene, Thank you for leaving JR this 5-star review! We are overjoyed that he could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

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Employee Rating

Great service. Quick.Battery for car was backed order Great service. Quick. Battery for car was backed order but problem resolved fast. Was greeted fast and very friendly. All questions answered. Tha More

by Liblongl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Feb 26, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering quality and efficient service is always our goal, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 20, 2021

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It was time for my first service, on my 2020 E 450 4matic 4dr sedan. My service representative was JR Rodriguez who I found to be very professional and informative. He addressed all of my needs and requests, More

by bonekrusher07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 22, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive feedback! We are overjoyed that JR could be of assistance to you and get your needs thoroughly resolved. It is our pleasure to assist you. Please do not hesitate to let us know how JR and the team may serve you again! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 12, 2021

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Employee Rating

Always a pleasure to work with a legit, honest dealer!!! I will always come to Walters for service needs as well as a new car purchase. I have purchased two cars from Walters!!! More

by DVAG Maier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Wollam

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Feb 16, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Offering quality and reliable service is so important to us, and we are pleased that your experiences with us continuously meet your satisfaction! It is our pleasure to assist you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 31, 2021

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My services at Walter’s Mercedes is always superb. I had Austin Schneider assist me with my car, and he was a knowledgeable gentlemen. When I went to pick up my car, I was then assisted by Jr Rodriguez, who More

by Nessness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Schneider

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Feb 01, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are overjoyed that our team could be of assistance to you and get your needs efficiently resolved. We wish you the safest of travels. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 30, 2021

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Just got my car back from service was washed and everything was taken care of great feeling knowing my cars are allways in good hands at Walters ask foe JR Rodriguez he’s fantastic! More

by DeniseSs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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January 30, 2021

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Walters is always my number one for taking my vehicles for service and I have worked with JR Rodriguez on past services and will continue to reach out and ask for him he’s great! More

by DeniseSs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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January 30, 2021

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JR Rodriguez, took my car in kind of an emergency and was attended to and taken care of excellent communication and customer service ask for JR Rodrigues More

by DeniseSs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 01, 2021

Walter's Mercedes-Benz of Riverside responded

Denise, Thank you for leaving JR this positive review and recommendation! We are so pleased that he could get you and your automotive needs taken care of! We wish you safe travels. Please do not hesitate to let us know how JR and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 30, 2021

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Employee Rating

Thank you. JR Rodriguez for the excellent maintenance service you provide to my vehicle. You are the best. I will continue my service at this location More

by bingus b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 01, 2021

Walter's Mercedes-Benz of Riverside responded

Bingus, Thank you for leaving JR this positive review! We are pleased to know that he took great care of you and your automotive needs throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how JR and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 29, 2021

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Employee Rating

I needed work done and JR was there to help me out and make sure everything was done to my satisfaction! Will be going to him always! More

by EddieI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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