JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 17

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

Write a Review

454 Reviews of JR Rodriguez

May 27, 2021

Dealership Rating
Employee Rating

Hard work all around when coming to Walter Mercedes Benz. All the employees are on top of their game. Great store if your looking for a new car and even better for service. More

by Galvin_lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia , Cody Burt, David Greene

May 28, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We appreciate your business and are pleased that our team could provide you with valuable assistance! It is our pleasure to assist you in any way possible, and we will certainly provide you with nothing less than the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 27, 2021

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Employee Rating

JR Rodriguez always provides a VIP customer experience to me. I couldn’t be more grateful for having him as my service rep. My G Wagon had a spark plug that had been miss firing and he immediately came to Re More

by LisaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Walter's Mercedes-Benz of Riverside responded

Lisa, Thank you for leaving JR this wonderful review! We are pleased that he could consistently provide you with the top-quality service that you so much deserve! He will be delighted to know how greatly you valued his recent efforts, and we are certain that he will continue to provide you with the same thorough and efficient service in your visits to come! Wishing you the safest of travels until we meet again- on behalf of JR and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 04, 2021

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Employee Rating

My car was ready in a timely manner,as soon as I arrived I was helped immediately the associates had excellent customer service,and they were very friendly More

by Christina luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2021

Walter's Mercedes-Benz of Riverside responded

Christina, Thank you for taking the time to share this positive review! We are pleased that JR and the team could be of assistance to you and get you and your automotive needs efficiently resolved. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 19, 2021

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Employee Rating

Excellent Customer Service. My Vehicle was towed to Walters Dealership and J.R. was available and followed up with me regarding any questions I had. More

by Charlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rene Orellana

Mar 22, 2021

Walter's Mercedes-Benz of Riverside responded

Charlene, Thank you so much for your positive review! We are pleased that JR could get you and your automotive needs thoroughly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 17, 2021

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Employee Rating

JR Rodriguez has worked with me for almost 2 yrs. He’s always on his game. Any questions or concerns I may have he answers them or will find out. More

by Suzq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this 5-star review! We are happy to hear that he always takes exceptional care of you and your automotive needs! If you ever have any further questions or concerns, please do not hesitate to give us a call. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 11, 2021

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Employee Rating

JR is the very best service manager. Smart conscience courteous. He is amazing. He is a trusted Walters employee who is quite reliable too. Thanks again JM More

by Johnmovies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Walter's Mercedes-Benz of Riverside responded

John, Thank you for leaving JR this excellent review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts! We wish you the safest of travels. Please do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 28, 2021

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Employee Rating

thank you Jr for the excellent service and being very helpful whenever my car needs maintenance. You Always the best. I will always prefer walters mercedes benz for my car! More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Walter's Mercedes-Benz of Riverside responded

Alex, Thank you so much for your amazing review! We are honored to have your confidence and loyalty, and we are thrilled that JR could consistently be of exceptional assistance to you. Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 27, 2021

Dealership Rating
Employee Rating

JR was always easy to reach, quick to respond and made us feel like we were always top priority with sincere engagement every time. Highest regards and highly recommended More

by cdeese1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this positive review and recommendation! We are overjoyed that he could put you at ease and make you feel like the valued customer that you are! We wish you the safest of travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 27, 2021

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Employee Rating

Eddy and Blake gave me amazing service. The Showroom was neat and organized. His desk was right in the middle too! Good guys. Thanks Walters More

by Waltlong1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed , Blake Lewis

Feb 28, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We appreciate your business and are thrilled that Eddy and Blake could provide you with a top-notch experience! We congratulate you on your new vehicle- on behalf of the entire team, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 27, 2021

Dealership Rating
Employee Rating

Very efficient staff, fair and friendly. I had complimentary loaner brand new SUV MB vehicle and used 2 days . Tire prices are now almost as low as all other tire shops with the advantage of havi More

by Crista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2021

Walter's Mercedes-Benz of Riverside responded

Crista, Thank you so much for your positive review! We are pleased that we could get you and your automotive needs efficiently taken care of. Offering top-notch service and deals is always our goal, and we will certainly provide you with nothing less in the future! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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