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JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 19

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

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454 Reviews of JR Rodriguez

January 29, 2021

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I had to get my car serviced and JR was my advisor. He is very informative and makes sure you are kept in the loop on how you car service is coming along. Highly recommend dealing with him! More

by Eric23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 01, 2021

Walter's Mercedes-Benz of Riverside responded

Eric, Thank you for leaving JR this excellent review! We are delighted to know that he was so helpful and informative, and that he ensured that your overall visit went seamlessly. He will be proud to have earned your kind recommendation, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 29, 2021

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JR is the guy to go to to get all of your service needs taken care! He will take care of you and make sure your car is done right! More

by EddieI
Recommend Dealer
Yes
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Feb 01, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this positive review! We are pleased that he could get you and your automotive needs thoroughly taken care of! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 22, 2021

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I am very very happy with Brandon Monaco great service very helpful I and my family and friends love service. I will be coming back to service. More

by Isaacmpeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, Joseph Loera , Cody Burt, Adam Garcia, David Greene, Brandon Monaco, Austin Schneider

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Jan 25, 2021

Walter's Mercedes-Benz of Riverside responded

Isaac, Thank you so much for your positive review! We are pleased that Brandon and the team could get you and your automotive needs taken care of. We wish you the safest of travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

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Walter’s Mercedes Benz is the ONLY Mercedes dealership I trust to buy my Car. When ever I need anything, I can totally depend on my service provider, JR, he continues to provide exceptional and knowledgeabl More

by msmonimon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 04, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are honored to have your confidence and loyalty, and we are thrilled that JR could consistently provide you with the quality service that you so much deserve! He will be honored to hear of your very kind words, and we are certain that he will continue to take exceptional care of you in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 30, 2020

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J.R Rodriguez was my service representative and a fellow Veteran he was friend knowledgeable and I enjoyed my first service experience at Walters. SC More

by s.cope
Recommend Dealer
Yes
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Dec 31, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this 5-star review! We are pleased that he could be of assistance to you and make your visit as pleasant as possible! We are honored to have had the opportunity to work with you, and we hope to continue serving you and your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 28, 2020

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Employee Rating

Jr Rodriguez was very helpful, efficient and communicative. He took notes on all my concerns. The service department was able to fix my car issues. More

by jdurlingc300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this 5-star review! We are pleased to know that he was so thorough and informative throughout your service. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how JR and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 28, 2020

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JR Rodriguez and the rest of the team in service are fantastic. Easy to work with and very giving. Great experience in and out. 5 stars. More

by Lovecoffeecars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are pleased to hear that JR and the team provided you with the 5-star experience that you so much deserve! It is our pleasure to assist you in any way possible, and we will be awaiting the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 08, 2020

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Always great service and gets the job done. Been coming here for 4 years. Service is quick and when I leave the car I get a loaner vehicle while I wait. More

by JDavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 10, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this excellent review! We appreciate your business and are pleased that we could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 03, 2020

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Brandon Monaco was great :). Will return to Walters Mercedes Benz for any service needs. Thank you for being the best is the best. Until next time. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, Joseph Loera , Cody Burt, Adam Garcia, David Greene, Brandon Monaco, Austin Schneider

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Dec 08, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Brandon this 5-star review! We are delighted to know that Brandon took such great care of you throughout your recent visit! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

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I would like to thank JR Rodriguez for always being reliable and accommodating whenever my car has any sort of issues or needs a wash. Due to my busy work schedule and health conditions, it isn’t alway More

by oliverpattington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 08, 2020

Walter's Mercedes-Benz of Riverside responded

Oliver, Thank you for taking the time to leave JR this incredible review! We are pleased to know that he always takes great care of you and ensures that your experiences are as seamless as possible. He will be touched to hear of your very kind words. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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