JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 40

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

Write a Review

454 Reviews of JR Rodriguez

October 18, 2017

Dealership Rating
Employee Rating

Amazing Service J.R. Rodriguez is an amazing service advisor who took care of my every need on my new 2018 Mercedes CLA. His level of service and attention to the cus More

by Fain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2017

Walter's Mercedes-Benz of Riverside responded

We're glad we could be a breath of fresh air, providing you with the service you deserve.It's great to know J.R. made sure to satisfy your needs. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 04, 2017

Dealership Rating
Employee Rating

Love the comfortable waiting area Love the service & waiting area. Free -wifi. I love the free car wash. Except they need to vacuum all sections of my car. And check for tools left in More

by Unique Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2017

Walter's Mercedes-Benz of Riverside responded

We're glad you enjoy our free wifi. Just like the comfort our vehicles provided we try to provide comfort in our waiting areas. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 27, 2017

Dealership Rating
Employee Rating

Service Excellent service and professional staff, friendly atmosphere, and a quiet place to relax and wait for your vehicle to get service done. Would recomme More

by G21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Rosas

Sep 27, 2017

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to write this review. We're glad our staff, facility and overall atmosphere provided you with a high level of comfort. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 19, 2017

Dealership Rating
Employee Rating

Service is really great J.R. Rodriguez, and actually everyone I dealt with while receiving service at Walters, from the moment I pulled up to the service area, were pleasant, More

by Patricia Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2017

Walter's Mercedes-Benz of Riverside responded

Patricia we're overjoyed J.R and the team were able to provide you with a first class service experience. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more! Regards Ray Burke - General Manager

September 12, 2017

Dealership Rating
Employee Rating

Great Service Team The team always puts the customer first. I am always impressed by the warm and positive experience from the staff. They have always gone above and bey More

by Cono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez , Ari Abdolhosseini, David Greene

Sep 13, 2017

Walter's Mercedes-Benz of Riverside responded

First we'd like to thank you for your continued business with Walter's. Going above and beyond for our customer's satisfaction is how we go about our normal business and we're glad to do so. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

August 06, 2017

Dealership Rating
Employee Rating

Service with a smile As soon as you drive into the service lane you are greeted by someone asking your name and inquiring the reason for your visit, you are ushered to you More

by SoCalSally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2017

Walter's Mercedes-Benz of Riverside responded

It's great to hear that you enjoy our service process. We are glad JR was able to give you 5 star service! We look forward to servicing you again. Please be sure to check our Facebook and Twitter for savings and updates. Regards Ray Burke - General Manage

July 14, 2017

Dealership Rating
Employee Rating

excellent service I took my car for service .., Also had an issue with the sun roof.., JR Rodriguez (my advisor) took care of my e350 ..,He provided me with a loan More

by REY_HEDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2017

Walter's Mercedes-Benz of Riverside responded

Thanks Rey! We're happy to hear that you had a great service experience with JR, and that he made sure that your car was well taken care of. It's wonderful to know that you were well accommodated while your sun roof issue was resolved, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 11, 2017

Dealership Rating
Employee Rating

They keep me coming back. Just purchased my fourth car from this dealership. Bob Murray is an outstanding salesman. J.R. Rodriguez is a top of the line service advisor. More

by Mike Blechinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Murray

Jul 12, 2017

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Mike! We're happy to hear that you had another great experience with us, and that Bob made sure you were well accommodated throughout the car buying process. It's wonderful to know that your needs and expectations continue to be met, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 28, 2017

Dealership Rating
Employee Rating

Walters's automotive has the best customer service Christian Garcia in the sales dept at Walters's is such a friendly and sweet young man. I purchased a car over a year ago from him. He greets me every More

by ONotary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez , Christian Felix, Kelen in concierge dept

Jun 30, 2017

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, ONotary! We're so pleased to know that Christian has been so helpful and attentive to you, and always ensures that all of your needs and expectations are met. We're also glad that Alex, JR, and Kelen have made you feel confident and at ease, as well! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 14, 2017

Dealership Rating
Employee Rating

Service dept Jr Rodrigues is great and very accommodating, we live two hours away and had a great experience with service dept and specially Jr, thank you. More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2017

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're so glad you had a great experience with JR, and that he made sure you were well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

...
40
...

Dealership Inventory (463 Vehicles)

new 2026 Mercedes-Benz AMG GLC 43 car, priced at $76,460
2026 Mercedes-Benz AMG GLC 43
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz Sprinter 2500 car, priced at $72,577
2026 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
All-wheel Drive
new 2027 Mercedes-Benz AMG E 53 car, priced at $96,320
2027 Mercedes-Benz AMG E 53
new
Polar White exterior
Automatic
All-wheel Drive
used 2023 Hyundai Santa Fe car, priced at $29,983
2023 Hyundai Santa Fe
used
Serenity White Pearl exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz CLE 300 car, priced at $66,240
2026 Mercedes-Benz CLE 300
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz Sprinter 3500XD car, priced at $82,878
2026 Mercedes-Benz Sprinter 3500XD
new
Jet Black exterior
Automatic
Rear-wheel Drive