JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 42

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

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454 Reviews of JR Rodriguez

December 20, 2016

Dealership Rating
Employee Rating

Jr in Service is Mercedes I just finished another service experience at Walter's Mercedes and I feel great. JR literally makes you feel like a million bucks and is the poster c More

by Lovecoffeecars
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 22, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback! We're pleased to hear that JR was so helpful and accommodating, and made you feel so welcomed and at ease throughout the process. It's wonderful to know that it was such a pleasant experience for you and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 19, 2016

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Employee Rating

Satisfied Sunroof I had to take my car in after work one day because my sunroof had blown out. JR Rodriguez assisted me and got me a really nice loaner car for the week More

by Satisfied Sunroof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're so pleased to hear that JR was so helpful and attentive, and made sure you were able to get your car in quickly for the needed repairs. It's wonderful to know that you were well accommodated while your car was worked on, and that you got it back in great shape. We appreciate your recommendation and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 07, 2016

Dealership Rating
Employee Rating

Welcome to my family This been the most amazing experience I had on a dealership for the service department i took my car a couple times and I was supposed to be upset for More

by Nestorhellboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks Nestorhellboy! We're so pleased to hear that you have had such pleasant experiences with JR, and that he always takes great care of you and your vehicle. It's wonderful to know that he addresses all of your needs and concerns, and makes you feel confident in the work that is done on your car. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 07, 2016

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Employee Rating

Service A was provided for my GLC 300. Thank you J Rodriguez for providing excellent service for my vehicle, as always!...I greatly appreciate your help. Keep up the good work! Thank you v More

by Raj
Recommend Dealer
Yes
Dec 08, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Raj! We're happy to hear that JR was so helpful and accommodating, and made sure that your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 01, 2016

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Employee Rating

EXCELLENT SERVICE EXPERIENCE We took my wife's C300 in for it's 20,000 B service and waited while it was completed in the stated time. Thanks JR Rodriguez for your always excellen More

by David Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks David! It's great to hear that JR has once again made sure that you had a great service experience, and took great care of your wife's car. We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 23, 2016

Dealership Rating
Employee Rating

Jr Rodriguez helped me and my aunt with a ignition issue and he was awesome! Will DEFINITELY return and see him if anything else pops up. Jr made Walter's an easy More

by Ackrite08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Ackrite! We're happy to hear that JR was so helpful and attentive, and made sure your aunts' ignition issue was thoroughly and efficiently taken care of. We're glad he made sure you were well accommodated and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 16, 2016

Dealership Rating
Employee Rating

Great service JR did a great job. I would highly recommend. Thank you sincerely. They also did a great job on my SLK. Top notch all around. Burke More

by BJR 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Burke ! We're so glad that JR made sure that your service experience was so pleasant, and that he made sure your car was thoroughly taken care of. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards. Walter's Automotive

September 30, 2016

Dealership Rating

Updated at every step! JR Rodriguez was very helpful with every step of the way, he is always on top of everything! Great service advisor, always updates on the status and e More

by Tiffany1991
Recommend Dealer
Yes
Oct 04, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Tiffany! It's wonderful to hear that JR continues to extend such excellent customer care to you, and ensures that you're kept well accommodated and informed through each service visit. We appreciate your business and look forward to working with you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates for your next visit. Regards, Walter's Automotive

September 25, 2016

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Employee Rating

Vehicle Service David Greene was on top of my service and times frames for my car to be done from the inception of me dropping off the vehicle to me picking it up... More

by pesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Pesky. We're so glad that David was so helpful and attentive, and made sure your service experience was pleasant and accommodating from start to finish. It's wonderful to know that he made sure all of your needs and expectations were met, and that your car was so thoroughly taken care of! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 17, 2016

Dealership Rating
Employee Rating

Car Service The Walters Automotive Service Department is the best. They are always very pleasant and friendly. They make the process so easy. Thank you so much t More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, KM! We're happy to hear that you have had such excellent service experiences, and that JR always makes sure that your car is well taken care of. We appreciate your business, and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

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