JR Rodriguez | Page 43

Happy customer Fantastic service! I was very pleased with experience at Walter's. Jr. Rodriguez was my service advisor and he went above and beyond to make sure the Fantastic service! I was very pleased with experience at Walter's. Jr. Rodriguez was my service advisor and he went above and beyond to make sure the service I needed for my Sprinter was taken care of. I will definitely be returning and look forward to many years of great service. More

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Amazing customer service I dealt with JR in service for my S class. The service was top notch I cannot say enough good things about his work ethics. Very hard to find these da I dealt with JR in service for my S class. The service was top notch I cannot say enough good things about his work ethics. Very hard to find these days. Thank You JR More

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Prompt service as usual We have been dealing with Walters Mercedes since 1990 and it has always been a great experience. The service is always prompt and reasonable. The sal We have been dealing with Walters Mercedes since 1990 and it has always been a great experience. The service is always prompt and reasonable. The sales and management have always treated us with great respect.We have owned Mercedes since 1990 and will continue to purchase them at Walters in the future.We would give ALL of the employees at Walters a 5 star rating. More

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very good had issue with my ML350 engine light turns on, took it to Walters Mercedez and JR Rodrigez help me with everything.he keep me informed of what is goi had issue with my ML350 engine light turns on, took it to Walters Mercedez and JR Rodrigez help me with everything.he keep me informed of what is going on with my car and was able to fixed the problem on time. Thank you very much JR More

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Great Experience Dealt with the service center for the first time and the customer service was amazing, they had the best communication. My service advisor was Jr Rodr Dealt with the service center for the first time and the customer service was amazing, they had the best communication. My service advisor was Jr Rodriguez and he was great. definitly going back to Walters MB. More

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First Impressions Matter MOST!!!! I don't want to sound harsh, but 1st impressions really do matter, and that was the key to a successful interaction with JR Rodriguez on 6/25. JR was I don't want to sound harsh, but 1st impressions really do matter, and that was the key to a successful interaction with JR Rodriguez on 6/25. JR was more than willing and very patient in answering ALL the questions I brought with me to my service appointment on yesterday. It's customer service like he exemplified that will keep my coming back to Walters. I have coined him as my go-to Guy!!! Bravo JR 👏🏿 👏🏿 👏🏿!! Keep up the GREAT work! More

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SA service Always a pleasure to deal with J.R. Rodriguez. The techs couldn't find the cause of our intermittent problem but that is another story. Intermittent p Always a pleasure to deal with J.R. Rodriguez. The techs couldn't find the cause of our intermittent problem but that is another story. Intermittent problems sometimes are hard to determine if it doesn't rear it's head while the techs have it and there are no DTC's. More

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Customer Service We have a very rewarding experience.We did not have intention of buying a car. I just approached Jackie in sales to ask some questions and ended up b We have a very rewarding experience.We did not have intention of buying a car. I just approached Jackie in sales to ask some questions and ended up buying a car. She was very patient and very accomodating. Julio in finance made it easier for us to get a car within our means. Initially, we were there for service. JR is always there and very helpful with our needs. Thank you for the best customer service and people skills. More

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The service department here is great! I had a few problems specifically with my radio, it was still under warranty so i took it in and had it checked out. There were a few things i also w I had a few problems specifically with my radio, it was still under warranty so i took it in and had it checked out. There were a few things i also wanted them to look into while it was there. JR was my advisor, he was great! JR was on top of everything and got back to me on each and every concern i had. Everyone i spoke or dealt with in person were very polite and welcoming. They replaced my radio and i piccked up my car basically a morning later. I loved it. So simple and didnt need to worry about a thing. More

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Exemplary Cuatomer Service from J Rodriguez I have had the pleasure of having JR for my Setvice Advisor for several months now. His exemplary customer service is coupled with his sincer kindnes I have had the pleasure of having JR for my Setvice Advisor for several months now. His exemplary customer service is coupled with his sincer kindness and compassion for his clients. JR is takes time and listens to your concerns or service problems. You always feel that he is honest and advising you properly. He truly knows his customer base and enjoys his work. More

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