JT Luginbill | Page 5

Bait and switch on their website prices. JT the sales manager is rude. He stated “did you only come in here for a bad experience “. The finance manager was not friendly after we declin JT the sales manager is rude. He stated “did you only come in here for a bad experience “. The finance manager was not friendly after we declined all the overpriced warranty add-ons and gap insurance. Didn’t want to give us a fair trade-in price on our car. We ended up selling our car and then they hit us with $1000 up charge because we didn’t have a trade-in. Won’t be back, plenty of other dealers. More

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Your staff is excellent however who ever is responsible for getting the above pricing financing that individual is out to get all he can get out of New clients. When I was notified by two different financi for getting the above pricing financing that individual is out to get all he can get out of New clients. When I was notified by two different financial institutions that the reason my loan was turned down was because the New Car could not support the collateral needed for the money you were trying to finance that makes me think your salesman rip this customer off and twice while in your lobby while I was getting my car serviced he ignored me twice I will never deal with that agent again and when it comes time to purchase another vehicle from you I will go on down the road if he is still employed by you. You’ve heard the saying 1 bad apple spoils a bunch More

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Ashley was so helpful and patient while we made decisions on purchasing a vehicle. She periodically checked in and was diligent in listening to us. She and EJ, in financing, solidified an even better deal on purchasing a vehicle. She periodically checked in and was diligent in listening to us. She and EJ, in financing, solidified an even better deal with the vehicle than we expected. We will be returning in the future to do business with Wood Nissan! More

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Always courteous, thorough. We love this dealership. Trust their service and work and I love my murano We love this dealership. Trust their service and work and I love my murano More

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This dealer has the arrogance to try to charge $2000 in dealer and admin fees for the “privilege” of doing business with them. Then they seriously low ball you on your trade in and act like they are bendin dealer and admin fees for the “privilege” of doing business with them. Then they seriously low ball you on your trade in and act like they are bending over backwards for you when they agree to give just under the Kbb low range of the trade in estimate for your car. To top it off, they put a used car on their lot priced at nearly $35000 with worn out tires and try to convince you they are good by showing the inaccurate tire depth measurement from their shop. I’ll never do business with this dealer again. More

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We were met by salesman Jeff. We sort of knew what we wanted. After discussing it further we took a test drive & loved it. He then pulled out the car for me. We drove it and were We sort of knew what we wanted. After discussing it further we took a test drive & loved it. He then pulled out the car for me. We drove it and were sold. He helped us with the basics and found we have a lot to learn. So many great features. He offered to have me come back if I couldn’t figure out some things. Great guy Jeff. More

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Very professional company and friendly employees. I have been going there since Wood started I've had 3 muranos. I have been going there since Wood started I've had 3 muranos. More

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They made a lifetime customer out of me. No pressure from beginning to end. Just helped me buy, didn't try to "sell" me. No pressure from beginning to end. Just helped me buy, didn't try to "sell" me. More

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They care about their customers the start and continues after the purchase for the entire time you own your Wood Nissan. They are curtious, friendly, and knowledgeable. They always make sure your buying an after the purchase for the entire time you own your Wood Nissan. They are curtious, friendly, and knowledgeable. They always make sure your buying and service experience goes smooth. More

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This dealership sold my daughter a car March 22nd it had issues she told them before she took the car off the lot JT Jeff and Mario are bums they took advantage of a young black female with good credit sold issues she told them before she took the car off the lot JT Jeff and Mario are bums they took advantage of a young black female with good credit sold her a warranty now they're telling her she has to pay half of whatever the car parts and service will cost never ever in my life have I heard of such a thing scam scam sold her a defective car and if you think for one moment we're going to sit by and allow this you're crazy I'm going on every website I can find every website and it's amazing the general manager is never available to talk whoever reads this do not I repeat do not buy anything from these folks hopefully I can help and get them shut down I'm getting a sign to put out in front of their dealership it says don't buy here you guys suck defective vehicles it's a fraud you sell used vehicles don't do anything with them and then sell them to the public you're a disgrace to dealerships that are attempting to do the right thing More

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