JT Teodoro

Only problem was getting settled with a financial rep. First two dropped me for some reason about a better fit into their schedule. JT, the third rep was great. otherwise, my lease deal went good. Sha First two dropped me for some reason about a better fit into their schedule. JT, the third rep was great. otherwise, my lease deal went good. Shakher Shroff made time for my multiple unannounced visit, was courteous and helpful each time. Facility is clean and welcoming. I never had a problem getting parked near the main entrance. More

by E47carter Verified Customer Verified Customer

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Finance was not that great. I was approve by a bank and I sing the loan with that bank. However, I received a letter from a different bank that the one I singed with. Now I’m st I was approve by a bank and I sing the loan with that bank. However, I received a letter from a different bank that the one I singed with. Now I’m struggling to pay bill. More

by miguelcg7 Verified Customer Verified Customer

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This is the second time we buy a car with Shannon he does amazing every time goes above and beyond to find what im looking for. amazing every time goes above and beyond to find what im looking for. More

by R_GARCIAA10 Verified Customer Verified Customer

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I enjoyed working with Merrelll Middleton. I felt that he read me well and accommodated me. He was the antithesis of the 'high pressure, sell at any cost' type car salesman that you think of I felt that he read me well and accommodated me. He was the antithesis of the 'high pressure, sell at any cost' type car salesman that you think of. He was a pleasure and he also seemed like a very nice hard working guy. I didn't have the same feeling with the finance department individual when it came time to explain and purchase any additional car warranties/protections. There, I felt like I was being sold a bill of goods and the pricing was very 'loosey goosey'. The protections available are complicated and I didn''t feel like I was being leveled with. More

by jon@ener-tex.com Verified Customer Verified Customer

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Westside Lexus is a professionally run business. My experience with Joey was very pleasant. He is very knowledgeable about the Lexus products and answered all questions with ease. My experience with Joey was very pleasant. He is very knowledgeable about the Lexus products and answered all questions with ease. More

by gstallones Verified Customer Verified Customer

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Wonderful experience. No pressure and the feeling that I got a good, honest deal. Easy to trade in and easy total process to buy. No pressure and the feeling that I got a good, honest deal. Easy to trade in and easy total process to buy. More

by rnn64 Verified Customer Verified Customer

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The personnel were Professional informative and helpful. I was comfortable with the sales and financial personnel. I was comfortable with the sales and financial personnel. More

by focote Verified Customer Verified Customer

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Excellent actitud , great customer service, clean facility, Brooke was very clear explains all automobile features. facility, Brooke was very clear explains all automobile features. More

by MENDOZA.LEGACY Verified Customer Verified Customer

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Shannon has been the best person to work with at Lexus. This is our 4th car we have bought from him. This is our 4th car we have bought from him. More

by cqt777 Verified Customer Verified Customer

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I was on the waitlist for the new GX. As soon as a vehicle came that Joey thought I would like he called. When I decided to purchase he made the process so easy. Everyone at the dealershi As soon as a vehicle came that Joey thought I would like he called. When I decided to purchase he made the process so easy. Everyone at the dealership was friendly and willing to help. I felt welcomed. Joey took all my things from my trade in and put it in my new vehicle. As soon as I finished signing papers my new vehicle was ready to go. Joey took the time to show me all the features. He answered questions I had. He has already reached out with more info on vehicle and told me to reach out if I had more questions. More

by gena531 Verified Customer Verified Customer

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