JT Teodoro | Page 5

Wonderful experience. No pressure and the feeling that I got a good, honest deal. Easy to trade in and easy total process to buy. No pressure and the feeling that I got a good, honest deal. Easy to trade in and easy total process to buy. More

by rnn64 Verified Customer Verified Customer

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The personnel were Professional informative and helpful. I was comfortable with the sales and financial personnel. I was comfortable with the sales and financial personnel. More

by focote Verified Customer Verified Customer

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Excellent actitud , great customer service, clean facility, Brooke was very clear explains all automobile features. facility, Brooke was very clear explains all automobile features. More

by MENDOZA.LEGACY Verified Customer Verified Customer

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Shannon has been the best person to work with at Lexus. This is our 4th car we have bought from him. This is our 4th car we have bought from him. More

by cqt777 Verified Customer Verified Customer

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MJ took great care of me. Thank you for making it a pleasant experience. My Daughter loves her car!! Thank you for making it a pleasant experience. My Daughter loves her car!! More

by rreeves1 Verified Customer Verified Customer

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I was on the waitlist for the new GX. As soon as a vehicle came that Joey thought I would like he called. When I decided to purchase he made the process so easy. Everyone at the dealershi As soon as a vehicle came that Joey thought I would like he called. When I decided to purchase he made the process so easy. Everyone at the dealership was friendly and willing to help. I felt welcomed. Joey took all my things from my trade in and put it in my new vehicle. As soon as I finished signing papers my new vehicle was ready to go. Joey took the time to show me all the features. He answered questions I had. He has already reached out with more info on vehicle and told me to reach out if I had more questions. More

by gena531 Verified Customer Verified Customer

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I had an amazing experience at Westside Lexus! Adam Nguyen went above and beyond to make the entire process smooth, transparent, and stress-free. His professionalism and attention to detail were o Adam Nguyen went above and beyond to make the entire process smooth, transparent, and stress-free. His professionalism and attention to detail were outstanding. If you’re looking for top-tier service, ask for Adam — highly recommend! More

by roberto.arbonies Verified Customer Verified Customer

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Doug Phillips sales manager was professional however I thought he wanted to help me and had the best interest for me. However that was not case, he was more concerned about making a sale. I felt into the thought he wanted to help me and had the best interest for me. However that was not case, he was more concerned about making a sale. I felt into the trap to trust him that I was getting a good vehicle, especially because it was my first in dealer purchase. He told me vehicle had a 360 inspection dealer does not take trade in cars that are in bad condition. Many things he said was only to make a profit and at the end did not stood for his word. When I went to get the vehicle everything seem fine, I check it and obviously some things you can't check for unless you have a car diagnostic tool . After 3 days the vehicle had a horrible smell I opened the hood and the battery was leaking and smoking. I noticed it had a sticker that battery was supposedly replaced in 2024 however it wasn't. I paid $300 to get it replace in addition the alternator is having issues now that will be another $500. I have to replace that now. Clearly the vehicle was never inspected thoroughly and Doug never cared about customer satisfaction but his profit. In addition Dough said he will help me reduced fees due to my high interest rate, but he didn't. When I saw the break down of the total cost there was no discount. I do not recommend Westview Lexus and I do hope this review helps for those who will be buying used pre-owned vehicles. If anyone decides to still make a purchase it is safe to only buy new vehicles. Also I was supposed to get my registration sticker in the mail from 3 to 4 weeks never got it. I had to go in person and ask about it to get it mailed. Waste of my time and not sure what went wrong on the dealer's end that I did not get it. More

by Dina Amaya Verified Customer Verified Customer

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Another satisfying purchase with Shekhar Shroff. Thanks very much Westside Lexus. This was our seventh purchase and all have been good experiences. Thanks very much Westside Lexus. This was our seventh purchase and all have been good experiences. More

by maltodad Verified Customer Verified Customer

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He was friendly and explain the process to buy the car and answer all my questions about it and answer all my questions about it More

by anaco40 Verified Customer Verified Customer

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