Jack Coco Sr.

This was our second purchase from this dealership. We were very happy with our purchase and the professionalism of all employees we interacted with. We discovered the dealership online and Jackie r We were very happy with our purchase and the professionalism of all employees we interacted with. We discovered the dealership online and Jackie reached out to us to setup a meeting. He was very responsive to our scheduling requests and made sure he had most of the necessary documentation and information ready ahead of our arrival. This helped our buying process and made it very easy for us to communicate. He was patient with all our questions and helped us get the best possible deal. He followed up with us after the purchase to make sure everything went smoothly. Roman and Sam were two managers we talked to in this process. They are very professional and do everything they can to get the best deal possible for their clients. They are very experienced and articulated all the details about pricing very well for us to understand it. Their transparency helped in building trust between us in the transaction. Roman also followed up with us after the purchase to ensure everything went smoothly. Really appreciate that ! Lastly Chris, one of the finance managers, helped us with our financing paperwork and he was great with answering all the questions and was very transparent with all the pricing and add ons. He was professional and helped us get the deal done as soon as possible. Chris was very patient and I would highly recommend new buyers to work with Chris as he will make sure you have a seamless experience. Overall it was a great experience at this dealership and I will recommend people to come here for your new car purchase. More

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I've been a customer with Heritage Hyundai since 2017 and have been leasing my vehicles ever since. Whenever it's time to renew my vehicle, i have nothing but the best experience. This time, James and Javier have been leasing my vehicles ever since. Whenever it's time to renew my vehicle, i have nothing but the best experience. This time, James and Javier picked out a beautiful new Tuscan for me, and Javier had it ready for a test drive upon my arrival. Damian was super helpful in working some magic to get the best deal. Picking out a new car can be overwhelming and take some time, but from chatting with Javier while waiting for applications to go thru and then getting help from Jack to update/setup the Bluelink.. to signing documents with Demetria in financing to get all the paperwork completed, the experience was seamless and stress free! The customer service here is top notch! More

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This is my fourth purchase from Jak Coco Sr . We always do it on the phone and he fits me in the right vehicle and price ALWAYS. There is no haggling at all I get what I ask from Jack ....What a g We always do it on the phone and he fits me in the right vehicle and price ALWAYS. There is no haggling at all I get what I ask from Jack ....What a great guy !!! He seals the deal every time with minimal time in the dealership ....Thanks Jack More

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Coming was great with my warranty. On top of it, was a short wait and had everything ready for me to sign. On top of it, was a short wait and had everything ready for me to sign. More

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Jack is excellent salesperson! I was so pleased with his help and also honesty. My car deal was a little complicated Jack was so patient with the circumstances. I would highly reco I was so pleased with his help and also honesty. My car deal was a little complicated Jack was so patient with the circumstances. I would highly recommend Jack!!! I have never had such a great and kind experience with any salesperson. More

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Jack Coco is a stellar sales consultant. He kind, relaxed, knowledgeable, efficient, but most of all without gimmick. You will be dealing with a real human, not a corporate clone.He is avail He kind, relaxed, knowledgeable, efficient, but most of all without gimmick. You will be dealing with a real human, not a corporate clone.He is available not only for the purchase, but also goes out of his way to provide support after the sale. Thanks Jack. More

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I was well satisfied with the deal on my trade in for a new vehicle. new vehicle. More

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Jackie Coco was a super sales agent. I purchased a 2024 Ioniq 5 from him on Monday, 9/30. On Saturday, 9/28, I took a 40 test drive with Jack in the vehicle I wound up purchasing. Jack g I purchased a 2024 Ioniq 5 from him on Monday, 9/30. On Saturday, 9/28, I took a 40 test drive with Jack in the vehicle I wound up purchasing. Jack gave me an excellent walk through of the features of the Ioniq 5 before we left the lot. So, I was enough versed by the time we got on the road that taking a loop through city traffic and on the interstate really showed how the Ioniq was in a wide variety of driving conditions. I was interested in a different color that was supposed to available in a few.weeks and out a deposit on it Sunday. Monday, Jack called let me know the to-be-ordered vehicle had been reserved by someone in another city. He then put together a great deal for me on the vehicle that I'd test driven. It was a little pricier being AWD when I had wanted RWD. But with the extra discount Jack got for me, I got the AWD (which as a second motor and 100 more horsepower - so it's a beast) for pretty much the same price as the RWD. A final note, before I drive in the beautiful ioniq 5 limited Monday evening, Jack had me practice using every feature on the touch screen to manage all of the cars features, well over 30 settings, options, and minor adjustments. He was super patient and excellent teacher - very professional and pleasant and personable too. You can't go wrong buying from Jack. No tricks and very easy and pleasant to work with. More

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This is our second Hyundai from Heritage. Love the car and the service at Towson. Jackie is genuine and not pushy. I felt like he was respectful of our time and our budget. Love the car and the service at Towson. Jackie is genuine and not pushy. I felt like he was respectful of our time and our budget. More

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Impossible to get anyone from the service department on the phone. Tried leaving messages, online chat, sending a comment thru the website - nothing works and I never got a call back. At his point I'll tak the phone. Tried leaving messages, online chat, sending a comment thru the website - nothing works and I never got a call back. At his point I'll take my business elsewhere. More

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