Being a husband & a father of 6 grown children, I am able to relate to all types of car buyers. My quote is "been there, did that".
Read moreDealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
Specialties & Trainings
Excellent customer service and management skills in all aspects of retail & service industries
448 Reviews
Write a Review448 Reviews of Jack Coco Sr.
June 22, 2023
Heritage Hyundai, and Mr. Jack Coco in particular, made the purchase of my new Ioniq 5 a terrific experience. He is very knowledgeable about all of the particulars of the Ion Jack Coco in particular, made the purchase of my new Ioniq 5 a terrific experience. He is very knowledgeable about all of the particulars of the Ioniq, including the various menu options and how they interact for driving experience most desired. He was also completely responsive to all my inquires and provided undivided service throughout the purchase process and it was a pleasure working with him. From a dealership perspective, Heritage greatly exceeded my expectations. I have purchased quite a few new cars over the years and this experience was among the best. They were completely transparent on the pricing and honored without pressure the internet pricing, including the discounts advertised. There was no pressure to upsell "protection" plans or anything like that. Given the high demand for Ioniq 5's, and the fact that some dealerships are adding "market adjustment" markups, this was most refreshing. In all, this led me to complete the purchase of the Hyundai as opposed to several other EVs I was considering. More
Other Employees Tagged: Elliott Robinson
June 17, 2023
Jack was professional and knowledgable about the car. I felt comfortable every step of car buying process as Jack was personable and geunine. Unlike other sales people I have dealt with, Jack was transpa I felt comfortable every step of car buying process as Jack was personable and geunine. Unlike other sales people I have dealt with, Jack was transparent and actaully cared about his customer. I would highly recommend Jack to everyone. Thank you Jack for seamless car buying experience. Hope to see you again on my future purchase! More
Other Employees Tagged: Elliott Robinson
June 17, 2023
Jack Coco was amazing in every possible aspect! He was knowledgeable, considerate and personable. It felt like we were doing business with a friend and not as just another customer. He made an eff He was knowledgeable, considerate and personable. It felt like we were doing business with a friend and not as just another customer. He made an effort to accommodate us in many ways to ensure satisfaction with our decisions. Jack was genuine and truly cared. I will highly recommend him to anyone wanting to purchase a vehicle. More
Other Employees Tagged: Elliott Robinson
June 12, 2023
Our salesman was Jack Coco, St. He was very kind, professional and did not pressure us. Jack brought the vehicle we purchased to our house because we didn't have a way of getting it He was very kind, professional and did not pressure us. Jack brought the vehicle we purchased to our house because we didn't have a way of getting it home at the time we purchased it which was very kind of him. We had a very good experience at Heritage Hyundai Towson. More
Other Employees Tagged: Keith O'Connor
June 07, 2023
Jack is knowledgeable, professional, and very helpful. I never felt pressured to buy a vehicle. Keith was nice to work with on the financing. This dealership is not like others. Everyone takes an interest I never felt pressured to buy a vehicle. Keith was nice to work with on the financing. This dealership is not like others. Everyone takes an interest in the buyer and the buyer's satisfaction. I highly recommend Heritage to anyone buying a vehicle. More
Other Employees Tagged: Lexi Davidson, Liam Fenlon, Keith O'Connor
May 31, 2023
It took six months, but Jackie Coco went out of his way to find just the vehicle I was looking for. He also spent a good half hour helping me remove the tricky car seats from my trade-in vehicle. He's a ch to find just the vehicle I was looking for. He also spent a good half hour helping me remove the tricky car seats from my trade-in vehicle. He's a champ! More
May 26, 2023
Jackie Coco was fantastic to deal with. He is very knowledgeable and even helped me to solve issues with my Bluelink app post sales. The purchase process took little longer than expected bu He is very knowledgeable and even helped me to solve issues with my Bluelink app post sales. The purchase process took little longer than expected but they explained everything I should know about the car, GAP insurance, protection plans etc. More
Other Employees Tagged: Keith O'Connor
May 24, 2023
Jack and the whole team were fantastic to deal with great service from start to finish - and pricing service from start to finish - and pricing More
Other Employees Tagged: Stan Gabrovski , Jason Templeton
May 20, 2023
In all my years in working with various autosalesmen, Jackie Coco stands high and shoulders above all of them. He has that rare committment to excellence that makes him very special. Jack went out of his Jackie Coco stands high and shoulders above all of them. He has that rare committment to excellence that makes him very special. Jack went out of his way to make our car-buying experience pleasant and smooth. More
Other Employees Tagged: George Varga
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