Being a husband & a father of 6 grown children, I am able to relate to all types of car buyers. My quote is "been there, did that".
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Specialties & Trainings
Excellent customer service and management skills in all aspects of retail & service industries
442 Reviews
Write a Review442 Reviews of Jack Coco Sr.
April 04, 2023
I was pleased with the patience and understanding that I wanted to trade. I'm a little confused about Capital One because I've been loyal and consistent with my payments, but I'm thankful that another lend wanted to trade. I'm a little confused about Capital One because I've been loyal and consistent with my payments, but I'm thankful that another lender is willing to take a chance with me. I think the brochures are very helpful in selecting the vehicle of your choice. It gave me options that I didn't see before. It showed me the available options. Everyone is professional and courteous. Thank you for making this a smooth transition to another vehicle. More
Other Employees Tagged: Tiffany Inoma
April 01, 2023
Best experience with car buying ever! Jackie Coco Sr was especially helpful and supported our decisions and needs rather than pushing us one way or another. Very knowledgeable and hospita Jackie Coco Sr was especially helpful and supported our decisions and needs rather than pushing us one way or another. Very knowledgeable and hospitable. More
Other Employees Tagged: Roman Clark
March 29, 2023
No pressure at all from Jack, he let us lead and just facilitated getting us a vehicle that fit our needs. Felt more like we hired a consultant than like we were working with a salesman. The rest of the facilitated getting us a vehicle that fit our needs. Felt more like we hired a consultant than like we were working with a salesman. The rest of the process was also smooth, they let us customize our coverages and were knowledgeable about special situations like our GAP coverage through Erie insurance. Everyone was very friendly and kind. More
Other Employees Tagged: Roman Clark
March 27, 2023
Had a fantastic experience at this dealer. I was looking for a fast, no hassle or negotiation deal and that's exactly what I got. Would definitely come back to this dealer to buy again. If any I was looking for a fast, no hassle or negotiation deal and that's exactly what I got. Would definitely come back to this dealer to buy again. If anything - the closing process took a bit longer than expected because finance continued to go into detail on services we did not want and after we explained that we were in a bit of a time crush. Even with that - everyone we worked with was very nice and made our experience a pleasant one. More
Other Employees Tagged: Demetria Jackson , Walt McDonald
March 22, 2023
I have been dealing with Heritage Hyundai, Towson for the past decade or so. Over that time, my wife and I have leased at least a half of dozen cars from the dealership and we have always worked with Jack C past decade or so. Over that time, my wife and I have leased at least a half of dozen cars from the dealership and we have always worked with Jack Coco, Sr. in the purchasing of those vehicles. We have found Jackie to be straightforward in our interactions and extremely helpful in "demonstrating all the new features on the new cars we have purchased. The other folks I have interacted with Heritage over the years have ben very pleasant, professional, and helpful. While I cannot remember if I have either personally met Mr. Brad Scammell, he has sent me information about "sales, discounts, etc. that Heritage and Hyundai over the years that has been helpful in making car buying decisions. As I indicated in my responses to the survey questions, I plan on returning to Heritage Hyundai Towson next year when the lease on my wife's car runs out. I will again seek out Jackie Coco, Sr. in the purchase of our next car. More
Other Employees Tagged: Brad Scammell
March 15, 2023
My car buying experience was great! Jack Coco Sr. was such a pleasure to work with. He was extremely helpful and detailed throughout the process. Jack Coco Sr. was such a pleasure to work with. He was extremely helpful and detailed throughout the process. More
Other Employees Tagged: Roman Clark

