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Jack DePre

Overview Reviews (272) Inventory (251)

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Jack DePre

Jack DePre | Page 15

Service Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.6

272 Reviews

Overview Reviews (272) Inventory (251)

Dealership Experience

33 yrs, 9 mos

Industry Experience

46 yrs, 10 mos

Languages Spoken

English

4.6

272 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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272 Reviews of Jack DePre

August 30, 2024

Dealership Rating

Employee Rating

The service is always great and Christina Randall explains everything and makes sure that you understand what’s needed explains everything and makes sure that you understand what’s needed More

by gordonthomas627

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Alissa Fox, AJ Vanhart, Brian Coffin , Matthew Hoyle

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Aug 30, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback regarding your recent service experience. Paula d., Customer Relations

August 28, 2024

Dealership Rating

Employee Rating

The greatest car I preferred is Toyota Corolla. Most trust motors company is Toyota company. I love Toyota Most trust motors company is Toyota company. I love Toyota More

by Atanda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2024 -

Conicelli Toyota of Springfield responded

Atanda, thanks for the five star review. We appreciate your business. Paula d., Customer Relations

August 25, 2024

Dealership Rating

Employee Rating

Matt and Jack are a Great Team. They are courteous, and respectful. A pleasure to deal with. They are courteous, and respectful. A pleasure to deal with. More

by MLAURENZI01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hoyle

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Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate the positive feedback and your business. Paula d., Customer Relations

August 25, 2024

Dealership Rating

Employee Rating

Very poor customer service and they all very rude in cutting off your ears that’s not nice and they have to look into it cutting off your ears that’s not nice and they have to look into it More

by Jame butt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Matthew Hoyle

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Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Jame, sorry to read this review regarding your recent service experience with our dealership. I sent your concerns to our service management team asking them to review/assist with the issue. If you would like to contact me with a phone #, I can pass it on for a quicker response. Paula d., Customer Relations

August 24, 2024

Dealership Rating

Employee Rating

Very fast, very nice very helpful. Thank you. Can’t wait till next time thank you Thank you. Can’t wait till next time thank you More

by MYLESJERMAINE73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and for choosing our dealership to maintain your vehicle's performance! Paula d., Customer Relations

August 24, 2024

Dealership Rating

Employee Rating

I am welcomed every time I am there staff is always welcoming I love Toyota they have been great to me ! welcoming I love Toyota they have been great to me ! More

by SIMONE_DIXONJOHNSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks Simone for the five star rating. We appreciate the positive feedback and your business. Paula d, Customer Relations

August 23, 2024

Dealership Rating

Employee Rating

Everyone was friendly, and the waiting room and showroom was clean. My car was serviced on time and in a timely manner. was clean. My car was serviced on time and in a timely manner. More

by phlyersfan65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Alissa Fox, Steve Gerace, Frank Marchesano, Jim McCormick, John Devenney, Paul Sawyer, Brian Coffin , Matthew Hoyle

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Aug 26, 2024 -

Conicelli Toyota of Springfield responded

We greatly appreciate the positive feedback and your business. Paula d, Customer Relations

August 21, 2024

Dealership Rating

Employee Rating

Things seemed ok until the valet couldn't find the keys he was given. They did finally turn up after an hour or so. Purchased Toyota Service Care Plan and the paperwork had an incorrect car listed. I ca he was given. They did finally turn up after an hour or so. Purchased Toyota Service Care Plan and the paperwork had an incorrect car listed. I called and it was immediately corrected. More

by PATTYANNOMALLEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alissa Fox , Matthew Hoyle

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Aug 23, 2024 -

Conicelli Toyota of Springfield responded

Sorry about the recent inconvenience you experienced during your service visit. I am glad that your keys were located... I'm sharing this with our service manager so he can review this with our service team in order to avoid future mishaps. Thanks for your business. Paula d., Customer Relations

August 19, 2024

Dealership Rating

Employee Rating

Got my car inspected and was not told if I passed or failed. So assumed I passed until I noticed the new 11/23 sticker on my car and it's August 2024. And the service manager was present at the time bec failed. So assumed I passed until I noticed the new 11/23 sticker on my car and it's August 2024. And the service manager was present at the time because he was trying explain his way out of a lie I was told the last time I was there. More

by FMITCHELL64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Aug 20, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear of your recent service visit that was not up to your expectations. I shared your concerns with our service manager Jack DePre. I am sure he will be reaching out to assist you with these issues. Paula d., Customer Relations

August 17, 2024

Dealership Rating

Employee Rating

Friendly staff! Clean facility. Work was done in a timely manner. We have been customers since 2009. Clean facility. Work was done in a timely manner. We have been customers since 2009. More

by RJTCET

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Vanhart

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Aug 20, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and kind words. We appreciate your business. Paula d. Customer Relations

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