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Jack Hawes
Jack Hawes | Page 30
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
313 Reviews
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
9 yrs, 6 mos
313 Reviews
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313 Reviews of Jack Hawes
July 10, 2020
Great service and great people friendly people very clean service department all my questions were answered they gave me a rental car which was clean clean service department all my questions were answered they gave me a rental car which was clean More
by Kgrasley4
Other Employees Tagged: Keith Osier, Scott Rhodes , Dave Robinson, Ed Smith, Patrick Zimmerman
March 23, 2020
Good sales team Jack and Phil were both great to work with. Jack helped me get my new truck ordered and kept me informed along the way. Phil did a great job when my t Jack and Phil were both great to work with. Jack helped me get my new truck ordered and kept me informed along the way. Phil did a great job when my truck got delivered. He worked to get it to me ASAP and finalized everything with me in a painless process. More
by jramsden16
Verified CustomerOther Employees Tagged: Phil Valenti , Ron Christiano, David Eichelberger
January 29, 2020
I bout my fourth car ,I will be there for my fifth car very soon ,they, they're great people. Best car dealership in Rochester NY. very soon ,they, they're great people. Best car dealership in Rochester NY. More
by shoobydo45
Other Employees Tagged: Darren Sneddon , David Eichelberger
January 27, 2020
Service met my expectation. Jack Hawes is professional and gave me good options for my next leasing experience. Al the service advisor is always polite and professional. and gave me good options for my next leasing experience. Al the service advisor is always polite and professional. More
by kim37jones
Other Employees Tagged: Al
November 08, 2019
Quality dealership!!! We have purchased several cars from Cortese Ford and the service they provide is #1. the sales staff are friendly and service is always willing to he We have purchased several cars from Cortese Ford and the service they provide is #1. the sales staff are friendly and service is always willing to help our team with repairs. thank you More
by dkendall0
Other Employees Tagged: Darren Sneddon , Shane Chapin
November 07, 2019
New car Jack was very nice and helpful in terminating my old lease and purchasing a new car. I enjoyed dealing with him. Thank you for your attention, enthu Jack was very nice and helpful in terminating my old lease and purchasing a new car. I enjoyed dealing with him. Thank you for your attention, enthusiasm, and assistance. More
by eleanor.biggers
November 06, 2019
Good experience Team was easy to work with and willing to work together to make a deal that was fair. Jack, mr salesmen, was very knowledgeable and helpful. Team was easy to work with and willing to work together to make a deal that was fair. Jack, mr salesmen, was very knowledgeable and helpful. More
by fmanzo0
Other Employees Tagged: Darren Sneddon , David Eichelberger
October 24, 2019
A friendly, helpful dealership Every time I entered the showroom, I was greeted, escorted to the desk and offered coffee, tea or water. My salesman, Jack, may have been the youngest Every time I entered the showroom, I was greeted, escorted to the desk and offered coffee, tea or water. My salesman, Jack, may have been the youngest one there, but he was very knowlegeable and helpful. My 2020 Ford Fusion is a new breed of car. It doesn't have a stick for the gears (it has a dial), or a key to start the engine. It has many other innovations which were all new to me. Jack spent a lot of time with me, both on the day I test drove the car and the day I picked it up, to explain the new features and make sure I was comfortable with them and the car. On the day I picked up the car, while Jack was off attending to details, the manager, Shane Chapin, to visit, make sure I was satisfied and wish me the best with my new vehicle. My previous car, a Mercury Milan, was purchased from Cortese. I have visited their service department for years and have always been welcomed and treated like an old friend. I am delighted to write that the sales department is just as wonderful. Joann More
by jo jo
Other Employees Tagged: Shane Chapin
October 06, 2019
disappointing, because we are repeat customers after notifying the salesperson that we were not going though with a car purchase, the salesperson became rude, and argumentative. He hung up on me after notifying the salesperson that we were not going though with a car purchase, the salesperson became rude, and argumentative. He hung up on me as I was talking. More
by sorry, not doing that
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